I would leave no stars but that’s not an option. I was on the phone for over ten minutes trying to order a pizza, finally placed my order and was told 15 minutes. Well 20 minutes later I get there and have been in the drive through for an additional 10 minutes with no employees in sight.
Atmosphere: 1
Food: 1
Service: 1
Melanie Tabors McCarty
Always good pizza at this location, but a long wait for it. Order at least 30 to 45 min before you need it.
Atmosphere: 4
Food: 4
Service: 4
Kyle S
This particular location is not the greatest. First of all there's not a good line for the drive thru, it wraps around the parking lot in such an inconvenient way. Every time I try to get a hot and ready pepperoni pizza, I either have to wait 15-20 minutes or I decide I am not waiting and I get a hot and ready cheese. Sometimes it's not packed and it still takes forever. But overall the food is still good!
Atmosphere: 5
Food: 5
Service: 1
Marcus Martin
Hot and now doesn't exist here. Staff is rude, will completely ignore you and 10-15 minute wait when they've advertised for years it's ready now. Regardless of what time you drive up.
Atmosphere: 1
Food: 3
Service: 1
Jeffrey Mosley
First time there at that location, very good and friendly staff
Atmosphere: 5
Food: 5
Service: 5
Drive Man
Whoever cooked my pizza know what they was doing
Shane Burwell
Worst ever kids for management and pizza was flops and 🥶 cold
Atmosphere: 1
Food: 1
Service: 1
Maggie Robinson
The employees are rude tried to say they couldn't find our order then tried to keep our money and refused to give us our money back
Jenn Paul
I wish they actually had something ready besides pepperoni. Usually the pizza is pretty good this time it was pretty dry.
Atmosphere: 4
Food: 4
Service: 4
Ella Byrd
This is the ducan location I called in my order the employee was very rude as I was trying to order she kept asking was that all.
I ordered a meat lovers and it had no pepperoni on it only ham sausage and beef
Atmosphere: 2
Food: 2
Service: 2
Misty Rodriguez
I placed an order through the Little Caesars app at 8:49 PM. Then received a text saying my order would be delivered through DoorDash at 9:21 PM. According to the Little Caesars app, the Door Dasher arrived to pick up the order at 9:07 PM but didn’t leave with the pizza. I called the door dasher and didn’t get an answer, so I called the Little Caesar’s to see if we could pick the pizzas up. I was on hold for a while, so I just sent my kids to pick the pizza up. They arrived around 9:55pm and were told that it was too late to get the pizza made; they could pick up the order tomorrow or receive a refund. They requested a refund.
What doesn’t add up is that if the order was not picked up from the Door Dasher and made already, why couldn’t they pick the pizza up? When I spoke to the worker and manager I only received the runaround. First, a worker said they never received the order and they do not deliver, which they do through DoorDash. Then the manager claimed the Door Dasher must have taken it for themselves but how could they take a pizza that hasn’t been made?
Throughout the call, the staff was confused, claiming that I was interrupting them, but they were not listening to me explain the situation. It felt like no one wanted to take responsibility or help solve the issue.
Bottom line: I never received the pizza for my kids, wasted over an hour of my time, and had a very frustrating experience. I was refunded, but this was a huge inconvenience and extremely poor customer service.
Service: 1
Marsha Howell
Friendly staff, wonderful pizza, and the Crazy Bread and sauce I could each every meal 😋
Atmosphere: 5
Food: 5
Service: 5
Troy Ellis
This was, hands down, the worst customer service experience I’ve ever had.
I placed my order online, expecting a quick and easy pickup. After waiting, my son and I drove to Little Caesars. I walked in, only to be completely ignored. Two employees — young women — were chatting at a counter in the back. I stood there waiting, clearly visible. One of them, a blonde, walked right by me. I opened my mouth to speak, and instead of a greeting or even a nod, she held her finger up at me like I was an inconvenience. Then she walked off to serve the drive-thru — still not saying a single word to me.
The other girl with brown hair walked over to the oven, looked in my direction, and then blatantly ignored me too. No acknowledgment. No “we’ll be right with you.” Nothing. Just silence, like I didn’t exist.
Frustrated, I went back to my car to wait. As I did, the brown-haired girl walked to the front and locked the door behind me — without saying a word. They even locked out another customer who had just placed an order. That customer went to the drive-thru and got their food. I tried knocking on the door, then the drive-thru window — back and forth — trying to get someone’s attention. They completely ignored me like I was nothing.
Eventually, I gave up and drove around to the drive-thru. The blonde finally came to the window. I explained how unacceptable this all was — I had already paid for my pizza, that’s why I came inside. I told them my name, described the pizza, even showed the receipt. And still, they looked at me like they had no idea what I was talking about.
The only reason I didn’t cancel my order and leave was because my 6-year-old son was hungry and he loves Little Caesars. But after that experience? I’m done. If this is how paying customers are treated, I won’t ever be back.
Absolutely shameful.
Atmosphere: 1
Service: 1
Angelina Cruz
The people here are rude and lazy. They play around on their phones and leave pizzas sitting out in the back for hours.
I would leave no stars but that’s not an option. I was on the phone for over ten minutes trying to order a pizza, finally placed my order and was told 15 minutes. Well 20 minutes later I get there and have been in the drive through for an additional 10 minutes with no employees in sight.
Atmosphere: 1
Food: 1
Service: 1
Always good pizza at this location, but a long wait for it. Order at least 30 to 45 min before you need it.
Atmosphere: 4
Food: 4
Service: 4
This particular location is not the greatest. First of all there's not a good line for the drive thru, it wraps around the parking lot in such an inconvenient way. Every time I try to get a hot and ready pepperoni pizza, I either have to wait 15-20 minutes or I decide I am not waiting and I get a hot and ready cheese. Sometimes it's not packed and it still takes forever. But overall the food is still good!
Atmosphere: 5
Food: 5
Service: 1
Hot and now doesn't exist here.
Staff is rude, will completely ignore you and 10-15 minute wait when they've advertised for years it's ready now.
Regardless of what time you drive up.
Atmosphere: 1
Food: 3
Service: 1
First time there at that location, very good and friendly staff
Atmosphere: 5
Food: 5
Service: 5
Whoever cooked my pizza know what they was doing
Worst ever kids for management and pizza was flops and 🥶 cold
Atmosphere: 1
Food: 1
Service: 1
The employees are rude tried to say they couldn't find our order then tried to keep our money and refused to give us our money back
I wish they actually had something ready besides pepperoni. Usually the pizza is pretty good this time it was pretty dry.
Atmosphere: 4
Food: 4
Service: 4
This is the ducan location I called in my order the employee was very rude as I was trying to order she kept asking was that all.
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
I ordered a meat lovers and it had no pepperoni on it only ham sausage and beef
Atmosphere: 2
Food: 2
Service: 2
I placed an order through the Little Caesars app at 8:49 PM. Then received a text saying my order would be delivered through DoorDash at 9:21 PM. According to the Little Caesars app, the Door Dasher arrived to pick up the order at 9:07 PM but didn’t leave with the pizza. I called the door dasher and didn’t get an answer, so I called the Little Caesar’s to see if we could pick the pizzas up. I was on hold for a while, so I just sent my kids to pick the pizza up. They arrived around 9:55pm and were told that it was too late to get the pizza made; they could pick up the order tomorrow or receive a refund. They requested a refund.
What doesn’t add up is that if the order was not picked up from the Door Dasher and made already, why couldn’t they pick the pizza up? When I spoke to the worker and manager I only received the runaround. First, a worker said they never received the order and they do not deliver, which they do through DoorDash. Then the manager claimed the Door Dasher must have taken it for themselves but how could they take a pizza that hasn’t been made?
Throughout the call, the staff was confused, claiming that I was interrupting them, but they were not listening to me explain the situation. It felt like no one wanted to take responsibility or help solve the issue.
Bottom line: I never received the pizza for my kids, wasted over an hour of my time, and had a very frustrating experience. I was refunded, but this was a huge inconvenience and extremely poor customer service.
Service: 1
Friendly staff, wonderful pizza, and the Crazy Bread and sauce I could each every meal 😋
Atmosphere: 5
Food: 5
Service: 5
This was, hands down, the worst customer service experience I’ve ever had.
I placed my order online, expecting a quick and easy pickup. After waiting, my son and I drove to Little Caesars. I walked in, only to be completely ignored. Two employees — young women — were chatting at a counter in the back. I stood there waiting, clearly visible. One of them, a blonde, walked right by me. I opened my mouth to speak, and instead of a greeting or even a nod, she held her finger up at me like I was an inconvenience. Then she walked off to serve the drive-thru — still not saying a single word to me.
The other girl with brown hair walked over to the oven, looked in my direction, and then blatantly ignored me too. No acknowledgment. No “we’ll be right with you.” Nothing. Just silence, like I didn’t exist.
Frustrated, I went back to my car to wait. As I did, the brown-haired girl walked to the front and locked the door behind me — without saying a word. They even locked out another customer who had just placed an order. That customer went to the drive-thru and got their food. I tried knocking on the door, then the drive-thru window — back and forth — trying to get someone’s attention. They completely ignored me like I was nothing.
Eventually, I gave up and drove around to the drive-thru. The blonde finally came to the window. I explained how unacceptable this all was — I had already paid for my pizza, that’s why I came inside. I told them my name, described the pizza, even showed the receipt. And still, they looked at me like they had no idea what I was talking about.
The only reason I didn’t cancel my order and leave was because my 6-year-old son was hungry and he loves Little Caesars. But after that experience? I’m done. If this is how paying customers are treated, I won’t ever be back.
Absolutely shameful.
Atmosphere: 1
Service: 1
The people here are rude and lazy. They play around on their phones and leave pizzas sitting out in the back for hours.
Atmosphere: 1
Food: 1
Service: 1
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