Amazing service! Sweet servers and amazing ice cream!
Atmosphere: 5
Food: 5
Service: 5
Chris S
The family went for ice cream cones and 2 of us got black cherry chocolate chunk. My 2 scoop cone had one and a half cherries and the other had 1 cherry. Very disappointed. Especially for a cone that costs $5. Nothing like the advertisement.
lisa oneal
Delicious!
Atmosphere: 5
Food: 5
Service: 5
Ms J
I went to the Bruster's Ice Cream in Easley SC, on Saturday August 5, 2023...for a hot fudge brownie sundae, with whipped cream, nuts, and a cherry. The young lady at the window was very pleasant. I ordered and paid, did not leave a tip on the credit card machine because I always wait until I receive my order, and then tip accordingly. I was the only patron there ordering at the time and no one was behind me. I waited for at least 10 mins before anyone came to the window to give me my order. When another young lady brought my sundae to the window, I didn't see any nuts on it, and since I actually paid extra for them, I asked her if I could get the nuts put on the sundae, and she obliged. I waited at least another 5 minutes then she came back and gave me the sundae. I left without leaving a tip. I got home and started to eat the sundae. It had one very small scoop of ice cream, and the rest of the bowl was filled with whipped cream. The brownie was cold, hard, and crunchy. The nuts were on one side of the dish instead of sprinkled on top like they should be. The hot fudge was about a teaspoon worth and it was UNDERNEATH the brownie. I didn't even finish eating it, as it was so disappointing. Now I'm no rocket scientist, but this is how you make a hot fudge brownie sundae: 1. Warm up the brownie and put it in the dish. 2. Scoop a generous amount of ice cream and put it on top of the warm brownie. 3. Pour a generous amount of hot fudge over the ice cream and brownie. 4. Add whipped cream over the hot fudge. 5. Sprinkle nuts over the whipped cream. 6. Add a cherry on top of the whipped cream. It's not that difficult. But I suppose if you are a teenager working at a place managed by teenagers, then you have zero concept of how to make a simple hot fudge brownie sundae properly. I will not pay over $9.00 for any kind of sundae from Bruster's Ice Cream again.
James Lewis
They never have choice’s for people with sugar problem’s, all other bruster’s in different cities do.
Giovanni P
Again this place has let us down. Expensive with barely any ice cream in our cones. Quit fooling yourselves about going there people. It used to be a decent place and you got your moneys worth. Not anymore. Last three times the same thing. I paid $21.00 and gave them a really good tip to get hardly any ice cream. What a disappointment. I realize the price of things have gone up but this is embarrassing. Not giving this owner any more of my business. I feel sorry for the employees because I am sure they have been taught to be stingy. Shame on their practices
Jonathan Hamrick
Great ice cream, friendly people, nice out side area.
Jacqueline Torres
Came here a few months ago and got their special which was Cookie Monster crumble if I remember correctly. It did not disappoint! The toppings were in abundance and the ice cream itself was creamy. Bruster’s is always a safe bet when it comes to dessert.
Chris Smith
Everyone loved their ice cream. Generous portions.
Jayme Correia
I got a door dash of the brownie & vanilla ice cream. It was terrible. The brownie was very very cold, it definitely had not been warmed up or even the hot fudge, it was very very cold. The whole dessert was very very terrible. You upsell a lot of options but DEFINITELY DO NOT deliver on any of them. Do not recommend at all. Also left you this similar review on doordash :) next time do better. You get to keep my $14 so you'll also get to keep my negative review for your laziness
I applied for a job here and they hired me and the first thing she said to me was that tons of customers are finding hair in their food because of people with bangs (like myself) and she made me put my bangs up which wasn't a problem but why aren't there hair nets? if your having that much of a problem with hair there should be hair nets. Also don't apply for a job here the owner is rude and assumes stuff about you if your nervous. This brusters hired me and then AFTER I did all the training videos (which i was told id be payed for) the manager told me to come in so i could start the job. I bought clothes and everything and I was so exited to start working and then the owner met me and then had his manager fire me under the reasoning that i gave him a bad look. after that my cousin went against my will to talk to him and he said that i was "too shy" and he "didn't want someone like her being the face of his company" remind you this all happened after i was hired. I have social anxiety which often causes me to be quiet when first meeting people of authority to me, the owner didn't even give me a chance to explain he just decided that I was a douchebag. If your going to be so picky about the people you hire maybe interview them yourself instead of making the manager do it and pay people for 5 hours of videos you tell them to watch. Also give someone a clear reason on why your firing them instead of giving them two different reasons. I honestly feel like it was not the reason he mentioned because I was the only bigger girl in there.
YendiaS
VERY RUDE EASLEY LOCATION! They're Literally Advertising the item on the building that I was asking for (Chocolate Mudslide) which is a Waffle Cone with Chocolate ice cream, Brownie pieces, Marshmallows, and Oreo cookies) I asked for a waffle cone with chocolate ice cream and Oreos. The young lady at the window says "We Don't do that here" I said but you have. Only to be responded to with "Well, Not here"??♀️to which said, yes I've had it before, from here, and it's literally on the window on the picture. She then says "Well I'm Not going to do that, Soo?"... Then proceeds to take another customer's order. And act like I wasn't still standing there.
emily bogard
It tasted good but it was over priced for what you got. 2 scoops was a kid cup. A waste of money here. I've been to other Brusters and it was not like this. Disappointed.
William Phillips
Top of the line place. Prices are good, service is always awesome, and of course the ice cream is great!
abcjjl
We ordered an ice cream cake for our oldest son's birthday. It was ready when promised and tasted very good.
Amazing service! Sweet servers and amazing ice cream!
Atmosphere: 5
Food: 5
Service: 5
The family went for ice cream cones and 2 of us got black cherry chocolate chunk. My 2 scoop cone had one and a half cherries and the other had 1 cherry. Very disappointed. Especially for a cone that costs $5. Nothing like the advertisement.
Delicious!
Atmosphere: 5
Food: 5
Service: 5
I went to the Bruster's Ice Cream in Easley SC, on Saturday August 5, 2023...for a hot fudge brownie sundae, with whipped cream, nuts, and a cherry. The young lady at the window was very pleasant. I ordered and paid, did not leave a tip on the credit card machine because I always wait until I receive my order, and then tip accordingly. I was the only patron there ordering at the time and no one was behind me. I waited for at least 10 mins before anyone came to the window to give me my order. When another young lady brought my sundae to the window, I didn't see any nuts on it, and since I actually paid extra for them, I asked her if I could get the nuts put on the sundae, and she obliged. I waited at least another 5 minutes then she came back and gave me the sundae. I left without leaving a tip. I got home and started to eat the sundae. It had one very small scoop of ice cream, and the rest of the bowl was filled with whipped cream. The brownie was cold, hard, and crunchy. The nuts were on one side of the dish instead of sprinkled on top like they should be. The hot fudge was about a teaspoon worth and it was UNDERNEATH the brownie. I didn't even finish eating it, as it was so disappointing. Now I'm no rocket scientist, but this is how you make a hot fudge brownie sundae: 1. Warm up the brownie and put it in the dish. 2. Scoop a generous amount of ice cream and put it on top of the warm brownie. 3. Pour a generous amount of hot fudge over the ice cream and brownie. 4. Add whipped cream over the hot fudge. 5. Sprinkle nuts over the whipped cream. 6. Add a cherry on top of the whipped cream. It's not that difficult. But I suppose if you are a teenager working at a place managed by teenagers, then you have zero concept of how to make a simple hot fudge brownie sundae properly. I will not pay over $9.00 for any kind of sundae from Bruster's Ice Cream again.
They never have choice’s for people with sugar problem’s, all other bruster’s in different cities do.
Again this place has let us down. Expensive with barely any ice cream in our cones. Quit fooling yourselves about going there people. It used to be a decent place and you got your moneys worth. Not anymore. Last three times the same thing. I paid $21.00 and gave them a really good tip to get hardly any ice cream. What a disappointment. I realize the price of things have gone up but this is embarrassing. Not giving this owner any more of my business. I feel sorry for the employees because I am sure they have been taught to be stingy. Shame on their practices
Great ice cream, friendly people, nice out side area.
Came here a few months ago and got their special which was Cookie Monster crumble if I remember correctly. It did not disappoint! The toppings were in abundance and the ice cream itself was creamy. Bruster’s is always a safe bet when it comes to dessert.
Everyone loved their ice cream. Generous portions.
I got a door dash of the brownie & vanilla ice cream. It was terrible. The brownie was very very cold, it definitely had not been warmed up or even the hot fudge, it was very very cold. The whole dessert was very very terrible. You upsell a lot of options but DEFINITELY DO NOT deliver on any of them. Do not recommend at all. Also left you this similar review on doordash :) next time do better. You get to keep my $14 so you'll also get to keep my negative review for your laziness
Restaurantji Recommends
I applied for a job here and they hired me and the first thing she said to me was that tons of customers are finding hair in their food because of people with bangs (like myself) and she made me put my bangs up which wasn't a problem but why aren't there hair nets? if your having that much of a problem with hair there should be hair nets. Also don't apply for a job here the owner is rude and assumes stuff about you if your nervous. This brusters hired me and then AFTER I did all the training videos (which i was told id be payed for) the manager told me to come in so i could start the job. I bought clothes and everything and I was so exited to start working and then the owner met me and then had his manager fire me under the reasoning that i gave him a bad look. after that my cousin went against my will to talk to him and he said that i was "too shy" and he "didn't want someone like her being the face of his company" remind you this all happened after i was hired. I have social anxiety which often causes me to be quiet when first meeting people of authority to me, the owner didn't even give me a chance to explain he just decided that I was a douchebag. If your going to be so picky about the people you hire maybe interview them yourself instead of making the manager do it and pay people for 5 hours of videos you tell them to watch. Also give someone a clear reason on why your firing them instead of giving them two different reasons. I honestly feel like it was not the reason he mentioned because I was the only bigger girl in there.
VERY RUDE EASLEY LOCATION! They're Literally Advertising the item on the building that I was asking for (Chocolate Mudslide) which is a Waffle Cone with Chocolate ice cream, Brownie pieces, Marshmallows, and Oreo cookies) I asked for a waffle cone with chocolate ice cream and Oreos. The young lady at the window says "We Don't do that here" I said but you have. Only to be responded to with "Well, Not here"??♀️to which said, yes I've had it before, from here, and it's literally on the window on the picture. She then says "Well I'm Not going to do that, Soo?"... Then proceeds to take another customer's order. And act like I wasn't still standing there.
It tasted good but it was over priced for what you got. 2 scoops was a kid cup. A waste of money here. I've been to other Brusters and it was not like this. Disappointed.
Top of the line place. Prices are good, service is always awesome, and of course the ice cream is great!
We ordered an ice cream cake for our oldest son's birthday. It was ready when promised and tasted very good.