My husband and I was here on 9/27/25 and I was not happy I ask for crinkled fries and I get curly fries, and I didn't get my dip for my French dip sandwich, and my husband had ordered a milkshake and there was a ketchup packet in the cup. What the heck people I can understand if you make a mistake but that was 3 mistakes right there if you want good customer service make sure you give the people all the stuff they ordered
Atmosphere: 1
Food: 3
Service: 1
Jennifer Meacham
I usually don't do this, but when we got our food so quick & it was fresh & hot, I wanted to leave a review. I was shocked when I saw how many stars this place had & had to leave a good review. We were greeted upon entry; service & food were great!
Atmosphere: 5
Food: 5
Service: 5
Keith Johnson
The quality of Arby's ingredients, ie. meats is horrible. I only ordered here because I'm sick of all the other fast food places and it was the only thing in the area that wouldn't cause me to have to go out of my way and delay my arrival at my destination.
Atmosphere: 4
Food: 2
Service: 5
Richard Ditren
Visited this morning, I get coke, when I get to the window no coke available, I say okay give me sprite instead, tell me why the sprite straight like carbonated water, try you products before selling them, waste of my money, on top food was cold aswell
Atmosphere: 2
Food: 1
Service: 1
June Johnson
My Reuben sandwich consisted of two slices of thin cutcold ham, rubbery, half slice swiss cheese, slice dry bread. Should have been made sauerkraut, corned beef, thousand Island dressing. I have tried to call and speak to a manager, but they have a message, they are unable to speak. You had plenty of personnel laughing and standing around. This was a shameful mistake. Please get in touch and replace this order. $8.00+ is to much to just throw away. Thank you!
Atmosphere: 3
Food: 1
Service: 5
Jeremy West
Disappointed…the beef and cheddars tasted like they had been sitting under a heating lamp for an hour or more. Bread had dried out on the bottom and almost no cheese.
Atmosphere: 2
Food: 1
Service: 1
Troy Oldham
Went through the drive thru at 12:25. Fries were cold, meat was room temp and bread was soggy.
Craig Brown (Middleburybigdog)
This is the best Arby's in a truck stop anywhere. I always get great food and great service from Amanda, Ed and Chris. I've been coming here for a couple of years. I feel like family. Because I'm treated that way.
Eric Harmon
After sitting in the drive-thru with no response a voice finally apologizes, says they are understaffed, and I have to come inside. Utter foolishness. Sorry Arby's, you have plenty of competition that can actually serve the public.
Mimi R
Came during the Memorial Day rush and was happily greeted immediately upon walking in. Fully staffed. Quick, hot and correct orders! 😋
The restaurant was so nice and clean. The staff was friendly and helpful. It is a plus that it's located in a Love's Truck Stop. Very clean bathrooms and a dog park to boot. Conviently located right off the interstate, with ample parking.
Edward Sorrow
They do military discount
Teresa Gilbert
Would have given 5 stars across the board but the fluffy black dude ruined that! The young man that took our order was super friendly. The food was good once we got HOT FRIES! The fluffy guy gave us fries that had been cooked sometime that day and when my husband ask for hot fries, he took the cold ones and threw them in the garbage where they belonged and then had a few things to say under his breath! Maybe he likes COLD FRIES, but we paid for hot! He was the one just standing around talking to the lady from the gas station and not helping the other employees that were trying to work. Won’t waste time or money here again! Maybe Garners Ferry Rd. Arbys should teach y’all how it’s done right!!!
DrT Russell
Love the curly fries!!!
Dean Easler
We went to this location on Thanksgiving night. Lucas greeted us as soon as we walked in. He cheerfully took our order, and even brought our tray to our table. He asked if we needed anything else. All of the employees were cheerful and friendly. The Dining Room was clean, and Lucas was cleaning and stocking it during our visit. The food was very good. We were extremely pleased because most places don't seem to appreciate dine in customers these days, and most other places are so dirty we can't even dine in. This was an extremely good experience for us. I wish we lived closer so we could go more often. Kudos to Lucas and team!
My husband and I was here on 9/27/25 and I was not happy I ask for crinkled fries and I get curly fries, and I didn't get my dip for my French dip sandwich, and my husband had ordered a milkshake and there was a ketchup packet in the cup. What the heck people I can understand if you make a mistake but that was 3 mistakes right there if you want good customer service make sure you give the people all the stuff they ordered
Atmosphere: 1
Food: 3
Service: 1
I usually don't do this, but when we got our food so quick & it was fresh & hot, I wanted to leave a review. I was shocked when I saw how many stars this place had & had to leave a good review. We were greeted upon entry; service & food were great!
Atmosphere: 5
Food: 5
Service: 5
The quality of Arby's ingredients, ie. meats is horrible. I only ordered here because I'm sick of all the other fast food places and it was the only thing in the area that wouldn't cause me to have to go out of my way and delay my arrival at my destination.
Atmosphere: 4
Food: 2
Service: 5
Visited this morning, I get coke, when I get to the window no coke available, I say okay give me sprite instead, tell me why the sprite straight like carbonated water, try you products before selling them, waste of my money, on top food was cold aswell
Atmosphere: 2
Food: 1
Service: 1
My Reuben sandwich consisted of two slices of thin cutcold ham, rubbery, half slice swiss cheese, slice dry bread. Should have been made sauerkraut, corned beef, thousand Island dressing. I have tried to call and speak to a manager, but they have a message, they are unable to speak. You had plenty of personnel laughing and standing around. This was a shameful mistake. Please get in touch and replace this order. $8.00+ is to much to just throw away.
Thank you!
Atmosphere: 3
Food: 1
Service: 5
Disappointed…the beef and cheddars tasted like they had been sitting under a heating lamp for an hour or more. Bread had dried out on the bottom and almost no cheese.
Atmosphere: 2
Food: 1
Service: 1
Went through the drive thru at 12:25. Fries were cold, meat was room temp and bread was soggy.
This is the best Arby's in a truck stop anywhere. I always get great food and great service from Amanda, Ed and Chris. I've been coming here for a couple of years.
I feel like family. Because I'm treated that way.
After sitting in the drive-thru with no response a voice finally apologizes, says they are understaffed, and I have to come inside. Utter foolishness. Sorry Arby's, you have plenty of competition that can actually serve the public.
Came during the Memorial Day rush and was happily greeted immediately upon walking in. Fully staffed. Quick, hot and correct orders! 😋
Restaurantji Recommends
The restaurant was so nice and clean. The staff was friendly and helpful. It is a plus that it's located in a Love's Truck Stop. Very clean bathrooms and a dog park to boot. Conviently located right off the interstate, with ample parking.
They do military discount
Would have given 5 stars across the board but the fluffy black dude ruined that! The young man that took our order was super friendly. The food was good once we got HOT FRIES! The fluffy guy gave us fries that had been cooked sometime that day and when my husband ask for hot fries, he took the cold ones and threw them in the garbage where they belonged and then had a few things to say under his breath! Maybe he likes COLD FRIES, but we paid for hot! He was the one just standing around talking to the lady from the gas station and not helping the other employees that were trying to work. Won’t waste time or money here again! Maybe Garners Ferry Rd. Arbys should teach y’all how it’s done right!!!
Love the curly fries!!!
We went to this location on Thanksgiving night. Lucas greeted us as soon as we walked in. He cheerfully took our order, and even brought our tray to our table. He asked if we needed anything else. All of the employees were cheerful and friendly. The Dining Room was clean, and Lucas was cleaning and stocking it during our visit. The food was very good. We were extremely pleased because most places don't seem to appreciate dine in customers these days, and most other places are so dirty we can't even dine in. This was an extremely good experience for us. I wish we lived closer so we could go more often. Kudos to Lucas and team!
Atmosphere: 5
Food: 5
Service: 5
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