Taco Bell

583 Spears Creek Church Rd, Elgin
(803) 973-6515

Recent Reviews

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T.M. Calliste

I placed an order in the drive-through, and saw the car in front of me take a bag in their car and hand it back to the cashier and get a different bag. I paid attention to the way this bag looked, and when I pulled up. She attempted to give me the same bag that was touched by another customer that went into another customers car and then she gave back to them. the cashier thought there was something wrong with me asking for different food. Someone else walked up and said oh I’ll remake the food and carry the bag in the back at this point. I felt like I didn’t know if I was gonna get freshly made food or if they were just gonna take that food out of the bag and put it in another bag. I just got a refund, which I still felt like I was getting attitude because I did not want food that went and someone else’s car and I did not witness them throw the food away.

Atmosphere: 2

Food: 3

Service: 1

Jordan Hunt

Worst Taco Bell I’ve ever been to.

Service: 1

Destiny Bass

Got sick off Mexican pizza will never eat from this restaurant again and that's a shame.

kristin green

Waited 20 minutes for food and ordered it without specific toppings and asked for a taco to be soft and they told me okay and still managed to mess it up all while no one was working except one gentleman while the others stayed glued to their cellphones. Please do better

Atmosphere: 1

Food: 1

Service: 1

Gregg Brunson

The customer service sucks!! I ordered 3 Doritos Taco Supremes with extra cheese and extra sour cream. I get my food no sour cream at all and less than regular cheese, go to the counter and tell the manager what’s wrong. She takes the bag and ask who made my order while saying what’s supposed to be on it! She then tells me my order is correct, now I’m 51 years old I’m pretty sure I know what sour cream looks like! Then she tells me if I want extra I have to pay like I didn’t do that already!! Then this woman proceeds to explain how the taco is made, I’m like duh!! I’m a customer, I’m not in training to work here!! I really see why some people will always work fast food! No worries will not return there again!

Atmosphere: 1

Food: 3

Service: 1

Zora S.

ordered a beef chalupa and got chicken also asked for mild and hot sauce and got THREE mild sauces.

Atmosphere: 1

Food: 2

Service: 1

Michael Winkler

Doors are closed to go inside which understand if short staffed but need to or a sign up. I don’t do drive through because I custom my order and it’s easier inside.

Atmosphere: 5

Food: 5

Service: 3

Bryce Vrtis

Made a mobile order, no one in line, took 20 minutes to bring out food. Paid extra for extra sauce to receive no sauce at all. A whole bunch of loose food randomly in the bag. Workers were rude. They told us to park in the parking lot that way their drive through timer wouldnt keep going, trying to cheat the system for their lack of effort. This is my 5th time here, order always wrong, line empty and always takes too long. Do not go here, it is worth the extra drive to go to a different taco bell.

Alex Jones-Cobb the Author

They're ALWAYS out of something and the customer service is insulting. They are ALWAYS rude & they leave items out of your bag.

Wheelchair accessibility: Wheelchair accessible

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Soft Taco

Colin Edwards

Extremely poor customer service. They didn't have my online order even though I selected the correct location and refused to make it even after I waited through the long drive thru line.

Service: 1

Chell Lane

Ordered 12 tacos, and it took them 20 mins to get started on my order. The employees didn't stop to ask if I needed any help or anything worse, tacobell I've ever been too

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Soft Taco

Isaac Goldman

READ THIS REVIEW BEFORE GOING TO THIS TACO BELL, PLEASE.

This Taco Bell has upset me since the day I moved to South Carolina. First time they just threw my food in the bag and made a mess of all my stuff. I'm talking sour cream all over all the wrappers, meat, and cheese all over the inside of the bag. This was at 10pm so they had hours before close. I gave them a second chance and they did the same thing the second time. Additionally, the second time they forgot two of my tacos. Now the third time I gave them an opportunity they said they are closed at 12:30am. Google maps says open until 1:00am. So either they are lazy or they need to update their hours as well.

I will never be returning to this establishment.

Atmosphere: 1

Food: 1

Service: 1

Sharohn Mitchell

Beware as the hours posted are just a suggestion. I am extremely disappointed with this Taco Bell location. According to their website, they are supposed to be open until 2 AM. I placed an online order at 11 PM, but when I arrived to pick it up (11:10 pm), I was told that they were closed. This is completely unacceptable and misleading. If you’re going to post your hours, you need to honor them. I wasted my time, and now I’m out of the food I was expecting. Will definitely think twice before ordering from here again.

Bobbie Taitt

This particular Taco Bell had an awesome team member who made sure my order was prepared the way I wanted it! He was quick and friendly!

Atmosphere: 5

Food: 5

Service: 5

Josh Johnson

Do not order delivery from this Taco Bell. Tonight was the absolute worst. Received uncooked chicken quesadilla and cheesy roll ups. That were completely cold and uncooked. Nearly every other item was wrong, and the best DoorDash would do was half refund. The store was good when it opened but it has gone downhill clearly. Stay away.

Food: 1

Service: 1

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