Second worst experience. This is Pizzera pizza I love. Pizza is awesome. Today customer service was not good. I was waiting for my food and an Uber friend wanted wine, being on the way so I asked the price: immediate response: you can't take that to go!!!. I looked and had to think what made her say that? My reply: My food not ready. I'm grown. She immediately judged me. 2nd worst. 1 food, 1 customer service. Other than that, customer service is awesome. Food is as well. Not going back. My friend was on the way to sit in.
john murray
I have never been in this place but since calling the place and talking with the owner, Mr Mcdonald,about a charge on my debit card number and being abused by him. I believe he said something like what's the matter, do you need someone to come over your house to sit with you and watch green acres with. Well I really didn't appreciate that remark and when he comes to my house with the money he owes me, I Think we'll have a conversation about the remark. I hope it's today 4/5/25 I'm waiting . Your food arrived hot ,pizzas are a little to oily though.I have to bring out a plastic bag to keep it from bleeding through the 2 papers and the box and then of course lastly my mahogany table. Just saying Colin Mcdonald didn't know if first name had 1 or 2 ls. I apologize for questioning you about the call you made on 3rd I'm sorry. but sir. You should go back to school to learn customer relations101, just a refresher course. Nothing big. Now!!do you understand where I'm coming from?
Christopher Burgun
Best restaurant in Elgin. Friendly staff, great food, and reasonably priced dining experience. Can't wait for the new location.
Harold Palmer
Something wrong pizza was cold when getting home 5 minutes
John Blackman
Ordered a large pepperoni pizza, waited 25 minutes, appeared to look as normal, until after my wife and I ate it and both became ill with food poisoning at the exact same time, within the same hour, been sick for almost 2 days, don't know if it was the dough or the pepperoni on it, highly disappointed and won't be back...
Peter Butterline
Food was delicious and hot, however the waitress could’ve been a little more pleasant. Not our first time here and staff was always pleasant and fast, maybe they were just having a bad day. Still recommend 10 out of 10
Marquette Boyd
Pizza wasn't that good.
C DuRant
Small hole in the wall place we tried. Service was awesome. Very nice. Good was pretty good. We had canzones.
Call Dan for a simple Pizza they said 45 minutes wasn't ready was told all they had to do was slice it took 10 minutes to slice it not going again
Adam O'Connor
Went here a few months ago, from the north where pizza is huge. This was some solid pizza and the my kids LOVED the wings, nachos were also great!
Barbara Earley
We order a pizza to pick up. First time eating here. The pizza was great and the cheesy bread was also. Great place to eat we plan on dining in next time.
Great local pizza restaurant!
Great little place to eat
Second worst experience. This is Pizzera pizza I love. Pizza is awesome. Today customer service was not good. I was waiting for my food and an Uber friend wanted wine, being on the way so I asked the price: immediate response: you can't take that to go!!!. I looked and had to think what made her say that? My reply: My food not ready. I'm grown. She immediately judged me. 2nd worst. 1 food, 1 customer service. Other than that, customer service is awesome. Food is as well. Not going back. My friend was on the way to sit in.
I have never been in this place but since calling the place and talking with the owner, Mr Mcdonald,about a charge on my debit card number and being abused by him. I believe he said something like what's the matter, do you need someone to come over your house to sit with you and watch green acres with. Well I really didn't appreciate that remark and when he comes to my house with the money he owes me, I Think we'll have a conversation about the remark. I hope it's today 4/5/25 I'm waiting . Your food arrived hot ,pizzas are a little to oily though.I have to bring out a plastic bag to keep it from bleeding through the 2 papers and the box and then of course lastly my mahogany table. Just saying Colin Mcdonald didn't know if first name had 1 or 2 ls. I apologize for questioning you about the call you made on 3rd I'm sorry. but sir. You should go back to school to learn customer relations101, just a refresher course. Nothing big. Now!!do you understand where I'm coming from?
Best restaurant in Elgin. Friendly staff, great food, and reasonably priced dining experience. Can't wait for the new location.
Something wrong pizza was cold when getting home 5 minutes
Ordered a large pepperoni pizza, waited 25 minutes, appeared to look as normal, until after my wife and I ate it and both became ill with food poisoning at the exact same time, within the same hour, been sick for almost 2 days, don't know if it was the dough or the pepperoni on it, highly disappointed and won't be back...
Food was delicious and hot, however the waitress could’ve been a little more pleasant. Not our first time here and staff was always pleasant and fast, maybe they were just having a bad day. Still recommend 10 out of 10
Pizza wasn't that good.
Small hole in the wall place we tried. Service was awesome. Very nice. Good was pretty good. We had canzones.
Restaurantji Recommends
Call Dan for a simple Pizza they said 45 minutes wasn't ready was told all they had to do was slice it took 10 minutes to slice it not going again
Went here a few months ago, from the north where pizza is huge. This was some solid pizza and the my kids LOVED the wings, nachos were also great!
We order a pizza to pick up. First time eating here. The pizza was great and the cheesy bread was also. Great place to eat we plan on dining in next time.
Family environment🥰
Friendly environment. Great food.
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