Chick-fil-A

2016 S Irby St, Florence
(843) 629-1703

Recent Reviews

sherry baker

Love it

Atmosphere: 5

Food: 5

Service: 5

Tanya Myers

I've been coming to this place for quite some time and always have a good time chatting with the young people in the drivethru. They’re super friendly and often crack jokes, which brightens my day.But there have been a couple occasions when a girl with blonde hair, glasses, and a grey shirt, whose name I believe is Ariel or Aria (i don’t remember!), has taken my order. She has consistently shown a negative attitude towards me, rushes me to order, gives me judgmental looks, and just looks like she hates her job and projects it onto the customers. Her behavior makes me feel uncomfortable, with her eye-rolling and overall negative energy, and this has happened 3 times. Not to mention, I’ve seen her yell at her coworkers in front of customers and it’s not right at all. As a result, I've started going to other places to avoid this treatment altogether. It's important to remember that customers notice attitudes like this. Do better. (I will be posting on Yelp too)

Service: 1

Bertha McCrimmon

Cashier rushed our order didn't ask if we wanted fries...with combo...because we ordered mac n cheese

Atmosphere: 1

Food: 1

Service: 1

Carrie Graham

My husband picked up food. They left out two meals. He made it all the way home and realized it. He had to leave the food he did have for the kids so they could get down for a nap. When he arrived he was “not believed” and had to talk to two managers and the owner to get what they left out. Check your bags!

Valerie Mccoy

My food was cold.

Atmosphere: 4

Food: 3

Service: 4

Recommended dishes: 8 Count Nuggets with Waffle Fries, Hash Browns

Justin Wilson

Typical ole reliable. I used them for catering and everything was perfect.

Atmosphere: 5

Food: 5

Service: 5

Tod Wats

I went through the drive thru, placed my order, used a scanned reward, and paid with visa card. Before I got to the cash cart, I was told my order needed to be placed again due to the I pad going dead after my order.....I checked my bank immediately. The charges were there and the young man directed me to talk to the manager at the window. The manager assured me that I needed to be charged again and the first charge will drop off my account. Well, the second charge was without the reward and nothing was done to rectify the problem. I am concerned about the reward program when situations like this happens as a distraction to disgard the rewards. Chick- fil-A just lost my vote of integrity, honesty, and good customer service. I will avoid this location and take my business somewhere else. My order number is 475047. Meanwhile, I will ensure family and friends know about this situation.

Atmosphere: 2

Food: 5

Service: 1

Dr Margaret Sanders

Friendly staff. Very busy and congested establishment. The chicken noodle soup was very good. I would recommend others to visit.

Atmosphere: 4

Food: 5

Service: 5

Crystal Carter

Awesome service, sweet and friendly people! I will say driveway is very narrow so be careful with big long vehicles lol! I had major anxiety taking my husbands truck thru the line LOL take in mind I’m a 5’0 female driving a 2003 Ford F350 diesel.Parking: If you can’t find parking in their lot park in Walmart parking lot.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Sandwich, 8 Count Nuggets with Waffle Fries

Nicholas Desmarais

This place has immediate service, food is great, and is friendly and accepting!Kid-friendliness: Great for kids to hang out.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Sandwich

Steve - Jill Simpson

Chik-fil-A always has great food, not complaining about that, but the cost was outrageous! I get that everything is more expensive these days, thanks to the terrible economy, but when I ordered the 8 piece grilled chicken, I expected to get something more than 1/3 cup of chicken for the price I paid!!Service was good, restaurant was very clean and friendly staff,,,

Atmosphere: 5

Food: 3

Service: 5

Ed L

Good food fast

Food: 5

Service: 5

Debbie Jenkins

Long lines but no

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Sandwich, Market Salad

Chris Ross

Friendly people that are always helpful and caring.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Sandwich

T White

Fast friendly serviceDietary restrictions: Has vegan optionsKid-friendliness: Has kid area

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Sandwich, Market Salad, Mac & Cheese, Grilled Nuggets, Spicy Chicken Sandwich, Grilled Chicken Sandwich

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