Sadly, the coffee was terrible. I swear, it used to be good!
Atmosphere: 4
Food: 1
Service: 4
Doc Savage
They will lie to protect their own. About a week ago, my wife's coffee was made with cold brew instead of the regular white mocha. No big deal, I asked if I could have it done the right way, and even offered to pay for it. Which I did the second time they made the drink wrong.
This final time they made my wife's drink, they put simple syrup in the drink, I know, because my wife gets sick and vomits, and vomit she did. So when we called to talk about it, not even asking for a replacement, we were shocked at the response. She lied about the syrup, claiming to gave looked on the cameras and talk to her crew on group chat about it. Another point I'd like to make, all 4 times I came to this store I was charged 2 or 3 different prices for the same drink. and I have receipts for proof. So why was I charged 2 or 3 different prices for the same drink? I order the same thing every time, and every time it's different. Why? Because it was made wrong. Apparently, stepping up to talk about something made wrong is a big no no here, as my wife was told by the manager to "stop coming, or order something else."
Needless to say, I won't be coming back. And everywhere I go, I'm sharing my story of this place. The public needs to know.
Atmosphere: 1
Food: 1
Service: 1
Elizabeth Harvin
Love the cold brew coffee !! Inviting atmosphere and great staff !! 😊❤️
Atmosphere: 5
Food: 5
Service: 5
Michele Buono
Love LuLu’s food and coffee! It’s a great place to work and have a great cup of coffee
Atmosphere: 5
Food: 5
Service: 5
Michael Clark
Hidden Jem in Downtown Florence
As someone who visits coffee shops everywhere I go, I was thrilled to discover Lulu's Coffee Company while in Florence, South Carolina for a training. Nestled in the heart of downtown, this coffee shop is a true hidden gem. The space is beautiful, featuring exposed brick walls, airy windows with great street views, and a cozy, welcoming atmosphere that makes it the perfect spot to relax and enjoy a cup of coffee.
The staff is exceptionally friendly, making the experience even better, and the coffee itself is fantastic—smooth, rich, and expertly crafted. Lulu's has that rare combination of great people, great coffee, and a great setting, making it a must-visit for anyone in the area. I was very pleasantly surprised to find such a warm and inviting coffee spot in downtown Florence. Highly recommend!
Atmosphere: 5
Service: 5
Lori Witt
Charming coffee shop
Atmosphere: 5
Service: 5
Jennifer Guiles Robinson
The service is selective. Your order is made but some of the staff are not very friendly to select customers.
Vegetarian options: I love their vegetable croissant.
Parking: There is street parking, a garage and parking behind the business.
Kid-friendliness: Kids are welcome.
Atmosphere: 3
Food: 2
Service: 2
Robin Carroll
Best Chai I have ever had!!!! ❤️
Atmosphere: 5
Food: 5
Service: 5
Robin Lewis
My favorite coffee shop in Florence, SC. They make a perfect Americano and latte! Their breakfast croissant sandwich is downright amazing!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
David Wike
Lula’s is a gem in downtown Florence. Great coffee and great service!!!!!
The coffee and specialty drinks are always fabulous! The icabog is my FAV!
Atmosphere: 5
Food: 5
Service: 5
Jerome Williams
I always challenge the ladies at the counter to surprise me. I normally tell them I want something hot and not too sweet. PAYTON knocked it out the park today, it was something I would not have picked on my own but it was great. Cinnamon bun latte.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant, Breakfast Sandwich
Jan Bays
Outstanding service and coffee ☕.
Atmosphere: 5
Food: 5
Service: 5
Larry Hill
Lula's a cool relaxing coffee shop just to unwind for a moment and then get on with your day.
Atmosphere: 5
Food: 5
Service: 5
prkidd5
I absolutely love the atmosphere and the ambience of this coffee shop. The staff is extremely friendly and welcoming, and I love the fact that they refresh their menu on a monthly basis. My only suggestion is more food options, since I’m here almost everyday. 😆
Sadly, the coffee was terrible. I swear, it used to be good!
Atmosphere: 4
Food: 1
Service: 4
They will lie to protect their own.
About a week ago, my wife's coffee was made with cold brew instead of the regular white mocha. No big deal, I asked if I could have it done the right way, and even offered to pay for it. Which I did the second time they made the drink wrong.
Quite simple:
Iced white mocha.
2 % milk,
2 Splenda,
Regular creme,
Pumpkin cold foam.
This final time they made my wife's drink, they put simple syrup in the drink, I know, because my wife gets sick and vomits, and vomit she did.
So when we called to talk about it, not even asking for a replacement, we were shocked at the response. She lied about the syrup, claiming to gave looked on the cameras and talk to her crew on group chat about it.
Another point I'd like to make, all 4 times I came to this store I was charged 2 or 3 different prices for the same drink. and I have receipts for proof.
So why was I charged 2 or 3 different prices for the same drink? I order the same thing every time, and every time it's different. Why?
Because it was made wrong.
Apparently, stepping up to talk about something made wrong is a big no no here, as my wife was told by the manager to "stop coming, or order something else."
Needless to say, I won't be coming back. And everywhere I go, I'm sharing my story of this place. The public needs to know.
Atmosphere: 1
Food: 1
Service: 1
Love the cold brew coffee !!
Inviting atmosphere and great staff !! 😊❤️
Atmosphere: 5
Food: 5
Service: 5
Love LuLu’s food and coffee!
It’s a great place to work and have a great cup of coffee
Atmosphere: 5
Food: 5
Service: 5
Hidden Jem in Downtown Florence
As someone who visits coffee shops everywhere I go, I was thrilled to discover Lulu's Coffee Company while in Florence, South Carolina for a training. Nestled in the heart of downtown, this coffee shop is a true hidden gem. The space is beautiful, featuring exposed brick walls, airy windows with great street views, and a cozy, welcoming atmosphere that makes it the perfect spot to relax and enjoy a cup of coffee.
The staff is exceptionally friendly, making the experience even better, and the coffee itself is fantastic—smooth, rich, and expertly crafted. Lulu's has that rare combination of great people, great coffee, and a great setting, making it a must-visit for anyone in the area. I was very pleasantly surprised to find such a warm and inviting coffee spot in downtown Florence. Highly recommend!
Atmosphere: 5
Service: 5
Charming coffee shop
Atmosphere: 5
Service: 5
The service is selective. Your order is made but some of the staff are not very friendly to select customers.
Vegetarian options: I love their vegetable croissant.
Parking: There is street parking, a garage and parking behind the business.
Kid-friendliness: Kids are welcome.
Atmosphere: 3
Food: 2
Service: 2
Best Chai I have ever had!!!! ❤️
Atmosphere: 5
Food: 5
Service: 5
My favorite coffee shop in Florence, SC. They make a perfect Americano and latte! Their breakfast croissant sandwich is downright amazing!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
Lula’s is a gem in downtown Florence. Great coffee and great service!!!!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The coffee and specialty drinks are always fabulous! The icabog is my FAV!
Atmosphere: 5
Food: 5
Service: 5
I always challenge the ladies at the counter to surprise me. I normally tell them I want something hot and not too sweet. PAYTON knocked it out the park today, it was something I would not have picked on my own but it was great. Cinnamon bun latte.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant, Breakfast Sandwich
Outstanding service and coffee ☕.
Atmosphere: 5
Food: 5
Service: 5
Lula's a cool relaxing coffee shop just to unwind for a moment and then get on with your day.
Atmosphere: 5
Food: 5
Service: 5
I absolutely love the atmosphere and the ambience of this coffee shop. The staff is extremely friendly and welcoming, and I love the fact that they refresh their menu on a monthly basis. My only suggestion is more food options, since I’m here almost everyday. 😆
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Croissant
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