Waited in line for 20 minutes. Ordered a grilled cheese. That’s it had to repeat the order 4 times and I get to the window the lady says just a grilled cheese. I say yes ma’am and she proceeded to give me a hamburger no cheese. I told her I’m sorry I ordered a grilled cheese and she was like yeah and closed the window. Apparently employees don’t know their menu items she charged my card for a cheese burger. Not a grilled cheese and proceeded to say the burger was in fact a grill cheese. I recommend training employees properly before letting them take orders alone.
Atmosphere: 2
Food: 1
Service: 2
Project Spectre USA
Can never go wrong with sonic!!
M, Kline (Madje)
Onion rings are the best!!
Atmosphere: 4
Food: 5
Service: 5
Manuel Castillo
The food apparently tastes well until I found a long hair.that was soo disgusting. I still feel like throwing up. And the worst part is, I try to call to complain.And apparently they continue to hang up the phone.I don't know what kind of management is running this store , i could deal with burn food or I may not like the flavor or something, but to literally fine human hair is too disgusting. If any of you are good experience with this food with more power to you. But myself personally. There is no way I'll be returning to this fast food the funny part is it, the cashier, they're ring me up was very nice and professional.
Atmosphere: 5
Food: 1
Service: 5
None of y'all business
Food was horrible burnt and rush chilly on tots tasted like water hardly topping on them 🤮 sandwich was nasty as hell did not get what I payed for and I'm so u satisfied and mad drive all tha way home to barely eat this nasty food will never go back
Atmosphere: 1
Food: 1
Service: 1
tish jackson
I love eating here from time to time.
Atmosphere: 4
Food: 4
Service: 4
Madison Matthews
I pulled into the kiosk, ordered a large strawberry limeade and medium chocolate chip cookie dough shake. They didn’t say anything when I ordered the drinks, so i payed as usual which went fine. When our drinks came out I get my milkshake but the server/waiter tells me that their sprite isn’t working properly and asked if i wanted anything else, so I just got a sweet tea. We start to leave, there’s NO sugar at all in the tea, it tasted pretty much like straight water, not even tea, we literally had to just dump it right after leaving so a WASTE OF MONEY!! THEN i go to eat my, what was supposed to be, cookie dough milkshake (that they didn’t even give me a spoon for), for there to be not a single piece of cookie dough even in it!!! So pretty much just straight wasted money at this location, & had to spend double what I was expecting because we went to another sonic in florence to get what I’d asked for. THIS IS RIDICULOUS!!! I wasn’t even able to call the number posted on the website to ask for the refund I wanted for the items I couldn’t even consume!!!!!
Atmosphere: 1
Food: 1
Service: 3
Clay Porta
Payed 15 dollars for a cold cheeseburger and cold tots food sucks never again will I eat there
waits are always long, food is lukewarm at best and my drinks are always missing something. honestly don’t waste your time or money going to this sonic location
Atmosphere: 1
Food: 2
Service: 1
Cassandra Castellon
They are ok i think it's alot of money and be careful I have gotten sick from here
Atmosphere: 3
Food: 3
Service: 3
justice bull
Hair was under my coney , milkshake not spun it wasn't a good experience and no receipt was given to do a survey
Axel Wittig
Service is terrible, they will make you wait and wait hopeful you will just leave. You can't get ice cream, the machine is magically down because they have taken it apart to clean it. Ordered a coney with onions, yep they came outside and said we dont have any onions for that footlong. What do you have? No customer service, no, fruit in the cherry limeade. Who's in charge of this place? I'd be mad if my store was running like this. Guess ill find a different sonic for now on.
Atmosphere: 1
Food: 1
Service: 1
James Broach
Have gotten orders wrong multiple times. Tonight it took them an hour to get my mobile order to me after looking at the receipt multiple times they still got the order wrong.
Staff very polite and helpful
Atmosphere: 5
Food: 5
Service: 5
Waited in line for 20 minutes. Ordered a grilled cheese. That’s it had to repeat the order 4 times and I get to the window the lady says just a grilled cheese. I say yes ma’am and she proceeded to give me a hamburger no cheese. I told her I’m sorry I ordered a grilled cheese and she was like yeah and closed the window. Apparently employees don’t know their menu items she charged my card for a cheese burger. Not a grilled cheese and proceeded to say the burger was in fact a grill cheese. I recommend training employees properly before letting them take orders alone.
Atmosphere: 2
Food: 1
Service: 2
Can never go wrong with sonic!!
Onion rings are the best!!
Atmosphere: 4
Food: 5
Service: 5
The food apparently tastes well until I found a long hair.that was soo disgusting.
I still feel like throwing up.
And the worst part is, I try to call to complain.And apparently they continue to hang up the phone.I don't know what kind of management is running this store , i could deal with burn food or I may not like the flavor or something, but to literally fine human hair is too disgusting.
If any of you are good experience with this food with more power to you. But myself personally.
There is no way I'll be returning to this fast food the funny part is it, the cashier, they're ring me up was very nice and professional.
Atmosphere: 5
Food: 1
Service: 5
Food was horrible burnt and rush chilly on tots tasted like water hardly topping on them 🤮 sandwich was nasty as hell did not get what I payed for and I'm so u satisfied and mad drive all tha way home to barely eat this nasty food will never go back
Atmosphere: 1
Food: 1
Service: 1
I love eating here from time to time.
Atmosphere: 4
Food: 4
Service: 4
I pulled into the kiosk, ordered a large strawberry limeade and medium chocolate chip cookie dough shake. They didn’t say anything when I ordered the drinks, so i payed as usual which went fine. When our drinks came out I get my milkshake but the server/waiter tells me that their sprite isn’t working properly and asked if i wanted anything else, so I just got a sweet tea. We start to leave, there’s NO sugar at all in the tea, it tasted pretty much like straight water, not even tea, we literally had to just dump it right after leaving so a WASTE OF MONEY!! THEN i go to eat my, what was supposed to be, cookie dough milkshake (that they didn’t even give me a spoon for), for there to be not a single piece of cookie dough even in it!!! So pretty much just straight wasted money at this location, & had to spend double what I was expecting because we went to another sonic in florence to get what I’d asked for. THIS IS RIDICULOUS!!! I wasn’t even able to call the number posted on the website to ask for the refund I wanted for the items I couldn’t even consume!!!!!
Atmosphere: 1
Food: 1
Service: 3
Payed 15 dollars for a cold cheeseburger and cold tots food sucks never again will I eat there
Friendly people
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
waits are always long, food is lukewarm at best and my drinks are always missing something. honestly don’t waste your time or money going to this sonic location
Atmosphere: 1
Food: 2
Service: 1
They are ok i think it's alot of money and be careful I have gotten sick from here
Atmosphere: 3
Food: 3
Service: 3
Hair was under my coney , milkshake not spun it wasn't a good experience and no receipt was given to do a survey
Service is terrible, they will make you wait and wait hopeful you will just leave. You can't get ice cream, the machine is magically down because they have taken it apart to clean it. Ordered a coney with onions, yep they came outside and said we dont have any onions for that footlong. What do you have? No customer service, no, fruit in the cherry limeade. Who's in charge of this place? I'd be mad if my store was running like this. Guess ill find a different sonic for now on.
Atmosphere: 1
Food: 1
Service: 1
Have gotten orders wrong multiple times. Tonight it took them an hour to get my mobile order to me after looking at the receipt multiple times they still got the order wrong.
Atmosphere: 1
Food: 1
Service: 1
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