Wendy's
$ • Fast Food, Burgers
Hours:
1727 W Lucas St, Florence
(843) 340-9245
About Wendy's
Customers' Favorites
Wendy's Reviews
We just left the West Lucas Wendy's in Florence. It. Is. Ridiculous. Customer service is non-existent. I worked at Wendy's 35 years ago - I would go in there and fire everyone at that location starting with the manager, then the extra-long finger nail woman who was doing nothing in the back office - but she was supposed to be running a register. One young lady working the front register during peak lunch time. Customers standing, waiting more than 20 minutes for food that is sloppily...read full review
The drive through took over 30 minutes! If you don’t have enough staff to work you need to post it so people know or just close!
Did was fine but there's no diaper change station
Ratings
Menu
Hours
| Monday | 6:30AM - 2AM |
| Tuesday | 6:30AM - 2AM |
| Wednesday | 6:30AM - 2AM |
| Thursday | 6:30AM - 2AM |
| Friday | 6:30AM - 2AM |
| Saturday | 6:30AM - 2AM |
| Sunday | 6:30AM - 2AM |
Wendy's offers delicious food, like the Apple Pecan salad with pomegranate dressing and spiced chicken. Some find the prices slightly high, but there are good deals with gift coupon books. The drive-thru service is quick and the staff is courteous, making the experience enjoyable. The staff is welcoming and interacts well with customers, often making children feel comfortable. However, some visits have experienced issues such as a locked door at 8:45am, dirty restrooms with trash on the floor, and old fries that may have been cooked in old oil. Despite these problems, the chicken and Frosty swirls are praised for their quality, and there are occasional deals, like hamburgers for $3 instead of $6. The building is old, and sometimes encounters with new staff may lead to slight mistakes in orders. Overall, Wendy's is a good place to grab a quick and tasty meal, with convenient parking around the stand-alone restaurant.