House of Pizza & Pasta

Not welcoming and food was cold and dry. During my experience, I learned that employees are paid under the table, so it makes sense that the service was terrible. Once I dined in and ordered pizza. It was cold and dry and my waitress was high. There were also other employees, two older women and a young man arguing about being in a love triangle. This feud led to one of the women storming out and saying that she quit. The second time I dined in, I decided to go with pasta instead. It was cold and I had to ask for extra sauce twice. I also witnessed a waitress almost come to blows with a customer over an order that was wrong. Again, another traumatizing experience and this was only my second time dinning in. I didn’t want to give up, I had heard great things about HoP Gaffney. Although my dining in experiences were traumatic, I decided to just go with take out. Take out was even worse. It was very slow and the prices of the food that I ordered inside had increased for take out. I asked how were prices calculated and they gave me the run around and then offered random discounts. I learned that an employee stole my order and the manager, Ali, had to make the order again. I was grateful that the order was able to be remade, but it was cold! There was no way that my order was made fresh. It was as if they took someone else’s order that was a no show and handed it to me. All employees smell like weed. They even attempted to sell weed out the back of the restaurant and invited patrons to do weed in the back as well. The employees have relationships with each other and feud during business hours in front of customers. The managers are married and having a work affair and discusses it openly. My visits were very uncomfortable and my take out experience did not make it any better. I have only visited HoP Gaffney at most 5 times and gathered all of this info during the 5 visits. I don’t understand how the business is still running. Over priced food, prices that change randomly, terrible service, DRAMA, take out takes a long time to come, food is always cold, employees “steal” and are paid under the table, AND everyone is so unprofessional. My family and I will never visit again.

Atmosphere: 1

Food: 1

Service: 1

Good!!!!!

Atmosphere: 5

Food: 5

Service: 5

Consistently good food and great service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Greek

Food was GREAT! We came in to gaffney for a quick visit and decided to eat here and we are glad we did. The food is REAL Italian food and the tiramisu was amazing.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Ravioli

We were seated very quickly, but that was the only thing that was quick. The food took over 30 minutes to get and then it wasn't correct.

Atmosphere: 4

Food: 2

Service: 2

Recommended dishes: Greek, Italian

Awesome food. Ravioli is excellent. Pizza too.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Garlic Bread, Baked Ziti, Ravioli

Take out order. Great food

Food: 5

Service: 5

Delicious!!

the pizza was so hard and horrible. don’t get!

Atmosphere: 1

Food: 2

Service: 4

People were very friendly and knowledgeable! ? I spent around 22 dollars was worth it! Sorry I didn't spread that cheese out ? but I wasn't thinking ?! Will be back. They also have a app to order and discounts.

Atmosphere: 5

Food: 5

Service: 5

Their food and the way they treat people. Underpaid and under appreciated and will fire you at the drop of a dime even when there is a death in the family. Pure disgusting and pathetic people run this and can’t even pay taxes because staff are not on payroll.

It's always a great place to eat. Our waitress was great. Lots of food for the price.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Meat Lovers Stromboli, House Supreme Pizza, Ravioli, Breadsticks, Calzone Philly Cheese Steak, Greek Salad, Pizza

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I decided to try House of Pizza & Pasta for the first time today after hearing so many great things, and I’m so glad I did! I ordered the lunch lasagna special with a side salad, and it was absolutely one of the best lasagnas I’ve ever had—and coming from a town where 30% of the population is Italian, I've had my share of excellent lasagna. The flavors were perfectly balanced, and the pasta was cooked to perfection.

Katie, my server, was fantastic—attentive, friendly, and spot on with her service. I couldn’t have asked for a better dining experience. I’m already looking forward to my next visit! If you’re craving authentic Italian food, this is the place to go.

Atmosphere: 5

Food: 5

Service: 5

Parking: Strip mall settings. I got to park right at the front door with ease

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Cheese Sticks, Pizza

Food is delicious

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheese Sticks, Ravioli, Pizza