This location consistently messes up my order Usually leaving out a biscuit for example. Today they were out of dirty rice and substituted for beans which was horrible. Also, I ordered mash potatoes and gravy…no gravy. Over the years, the sides have shrunk in size and the prices have increased. Bojangles please let me enjoy my dining experience again.
YBG Ty
This is the best Bojangles I’ve ever ate at Chicken is always fresh and the supremes are always good, and the Young man that Usually has a pink or red beanie on Deserves 15 a hour cause he’s always so so nice and sweet while working the drive thru
Porsche Foxworth
I placed an order through the app and waited at curbside pickup for 15 minutes after scheduled time. I decided to drive through the drive though to pick up my food and the cashier said that they were closed. This was at 6:00 pm. I'm not sure if they were having technical difficulties or what. I asked for my order to be reimbursed and the cashier said I could come back tomorrow to get a free biscuit and I needed to wait until Sunday to speak with the manager because she was out of town. The audacity.I left and called the 1-800 number. A guy took my information and reassured me that my money would be put back on my card. It is now February 9th and nothing. Not even an email. This took place on January 20th. Oh yes, I also emailed the company several times as well. No response.
Mike Brown
Ordered online for pickup in 30 mins. When I arrived to get my food I had to wait 20 mins to be told they stopped taking orders and had no food for new orders. I asked for a refund and was told to do it online. Can't say if the food is good or not but the customer service will ensure I don't return.
John Self
Drive thru only. Not a huge deal honestly. But my order was wrong. Order was 2 cajun filet biscuits with cheese on them both combos with borounds and both with sweet tea. Neither biscuit had cheese. Had one tea and one coke. I will say the food was all hot. Just need to do a little better with the order. My reciept reflects my order correctly. Just not the order itself.
Trinity and journey t.j Timmons
Every time I decide to give this bojangles a chance its always the same thing is going to be a 40 minute wait for 12 tenders 8 pieces of chicken for they family meal I hate this bojangles I would drive across town or out of town before I ever go back there they shouldn't even get one star I'm suprise they got 3 star
Mike Dennis
Stopped in at 6:45pm and was told they weren't taking orders and they closed in an hour. We drove around the store and everyone was sitting around in the lobby. I'll never go there again.
Jacob W
Wish I could give a zero stars but I can’t a leave a review. While sitting in the drive through window I witnessed the grill line cook put his gloved hands down his pants to adjust his boxers the returned his same gloved hands back to food preparation. I saw this happen three times before I was able to get the attention of the manager and make her aware of the situation. The manager said after the orders were taken care of she would take him to the lobby and discuss this issue with him.
LaQuetta Coakley-McNeal
God awful customer service and from a manager at that. They will never get another from me or my family. Food cold at 8am. Attitude for days. She actually slammed the drive thru window when I was asking for something and didn't bag all of my food that was ordered.
David Holladay
Had problem this time but they fixed it. So good now
Do not waste your time coming to this Bojangles. Not only is the wait time ridiculously long for such a short line (of three cars to be exact), but I was told to hold at the drive-thru and never returned to. It was only when I backed up and pulled forward that my order was taken, to which I was still cut off during for inappropriate small talk in the kitchen (yes, they left the window to speak with someone in the kitchen).The car in front of us had been waiting for 8 minutes PRIOR to our order. After our order was taken, this car remained at the window for 6 minutes. Not only that, but the food we received was way below quality for their wait time.The fries were beyond salty, I could only take one bite before I decided I was no longer interested in the rest. The chicken was mediocre and barely warm, mostly spicier than it was hot. Overall, this Bojangles is so far below par that I wouldn’t be surprised if their cleanliness rating was below satisfactory as well.
ricardo murray
They were awful. I ordered two BLT chicken sandwiches combos. And they tried to give me only one and they forgot my fries.
Julie Murphy-Callahan
I drove through 3 times last week for Boberry biscuits and each time they were out. Even when I drove through early.
Omelia Wilson
Ordered a the new Chicken BLT. Took the order 10mins extra to be prepared. As the young lady brought the food she told me that they did not have any tomatoes on it.... unbelievable a brand new item on the menu and you don't have what comes on the sandwich. Would've spent less money at Zaxby's and gotten better quality food with everything on the sandwich.
John Amber Quinn
Terrible wait time. Never seem to have chicken ready. It's a chicken restaurant, why is this?.) I shouldn't have to wait for 25 minutes for chicken tenders. When I drove around to check on my order nobody even knew what was going on. When I explained the girl in the kitchen said the car behind me ordered a 12 piece as well. I asked for my money back because I didn't have time to wait. I needed to pick up my son from school. So they threw something together. I finally got my food. But seriously this is awful service. Nor even an apology.The only reason we go here is it happens to be my son's favorite FF chicken and biscuits but I can't tell you the number of times we opt for another place because we see cars pulled up and waiting on their chicken. PLEASE do better!
This location consistently messes up my order Usually leaving out a biscuit for example. Today they were out of dirty rice and substituted for beans which was horrible. Also, I ordered mash potatoes and gravy…no gravy. Over the years, the sides have shrunk in size and the prices have increased. Bojangles please let me enjoy my dining experience again.
This is the best Bojangles I’ve ever ate at Chicken is always fresh and the supremes are always good, and the Young man that Usually has a pink or red beanie on Deserves 15 a hour cause he’s always so so nice and sweet while working the drive thru
I placed an order through the app and waited at curbside pickup for 15 minutes after scheduled time. I decided to drive through the drive though to pick up my food and the cashier said that they were closed. This was at 6:00 pm. I'm not sure if they were having technical difficulties or what. I asked for my order to be reimbursed and the cashier said I could come back tomorrow to get a free biscuit and I needed to wait until Sunday to speak with the manager because she was out of town. The audacity.I left and called the 1-800 number. A guy took my information and reassured me that my money would be put back on my card. It is now February 9th and nothing. Not even an email. This took place on January 20th. Oh yes, I also emailed the company several times as well. No response.
Ordered online for pickup in 30 mins. When I arrived to get my food I had to wait 20 mins to be told they stopped taking orders and had no food for new orders. I asked for a refund and was told to do it online. Can't say if the food is good or not but the customer service will ensure I don't return.
Drive thru only. Not a huge deal honestly. But my order was wrong. Order was 2 cajun filet biscuits with cheese on them both combos with borounds and both with sweet tea. Neither biscuit had cheese. Had one tea and one coke. I will say the food was all hot. Just need to do a little better with the order. My reciept reflects my order correctly. Just not the order itself.
Every time I decide to give this bojangles a chance its always the same thing is going to be a 40 minute wait for 12 tenders 8 pieces of chicken for they family meal I hate this bojangles I would drive across town or out of town before I ever go back there they shouldn't even get one star I'm suprise they got 3 star
Stopped in at 6:45pm and was told they weren't taking orders and they closed in an hour. We drove around the store and everyone was sitting around in the lobby. I'll never go there again.
Wish I could give a zero stars but I can’t a leave a review. While sitting in the drive through window I witnessed the grill line cook put his gloved hands down his pants to adjust his boxers the returned his same gloved hands back to food preparation. I saw this happen three times before I was able to get the attention of the manager and make her aware of the situation. The manager said after the orders were taken care of she would take him to the lobby and discuss this issue with him.
God awful customer service and from a manager at that. They will never get another from me or my family. Food cold at 8am. Attitude for days. She actually slammed the drive thru window when I was asking for something and didn't bag all of my food that was ordered.
Had problem this time but they fixed it. So good now
Restaurantji Recommends
Do not waste your time coming to this Bojangles. Not only is the wait time ridiculously long for such a short line (of three cars to be exact), but I was told to hold at the drive-thru and never returned to. It was only when I backed up and pulled forward that my order was taken, to which I was still cut off during for inappropriate small talk in the kitchen (yes, they left the window to speak with someone in the kitchen).The car in front of us had been waiting for 8 minutes PRIOR to our order. After our order was taken, this car remained at the window for 6 minutes. Not only that, but the food we received was way below quality for their wait time.The fries were beyond salty, I could only take one bite before I decided I was no longer interested in the rest. The chicken was mediocre and barely warm, mostly spicier than it was hot. Overall, this Bojangles is so far below par that I wouldn’t be surprised if their cleanliness rating was below satisfactory as well.
They were awful. I ordered two BLT chicken sandwiches combos. And they tried to give me only one and they forgot my fries.
I drove through 3 times last week for Boberry biscuits and each time they were out. Even when I drove through early.
Ordered a the new Chicken BLT. Took the order 10mins extra to be prepared. As the young lady brought the food she told me that they did not have any tomatoes on it.... unbelievable a brand new item on the menu and you don't have what comes on the sandwich. Would've spent less money at Zaxby's and gotten better quality food with everything on the sandwich.
Terrible wait time. Never seem to have chicken ready. It's a chicken restaurant, why is this?.) I shouldn't have to wait for 25 minutes for chicken tenders. When I drove around to check on my order nobody even knew what was going on. When I explained the girl in the kitchen said the car behind me ordered a 12 piece as well. I asked for my money back because I didn't have time to wait. I needed to pick up my son from school. So they threw something together. I finally got my food. But seriously this is awful service. Nor even an apology.The only reason we go here is it happens to be my son's favorite FF chicken and biscuits but I can't tell you the number of times we opt for another place because we see cars pulled up and waiting on their chicken. PLEASE do better!
Loading...