They gave my order to the car in front of me, took it back from those people when they realized their mistake, and then proceeded to give us the same drinks without remaking them. That’s literally illegal and gross. And the order was wrong. 7 brew, do better.
Atmosphere: 5
Food: 1
Service: 1
Bruce InCharlotte
7 Brew was our first stop of the day after beginning this morning's journey. We arrived just after 7am, before daylight and in the cold, but the baristas were pleasant. Even more so than usual, since my ten foot tall Sprinter van does not fit under the overhang. I had to park and walk up.
They seemed a little surprised by a walk up guest, but once that moment passed, the barista grabbed an iPad, took my order, and processed payment. Two minutes later, I was handed two hot coffees and we were back on the road.
Mrs. K. absolutely loves their Blondie, and I enjoyed a nice drip with a splash of cream. 7 Brew does not overroast their coffee like some other big chains, so the flavor was smooth and pleasant as we drove north on I-85 toward Charlotte. We were both a little disappointed when we reached the bottom of the cup and wished there had been more.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 7 Brew, Blondie, By 7 Brew
Chessie Farmer
I absolutely love 7 brew! But the location on Woodruff is so unorganized and scattered. I waited in line 20 mins, while multiple girls were standing at 1 car talking, then me and the 4 cars in front of me got skipped for ordering so we all had to wait another 30 mins for 3 diff ppl to walk up to us to ask if we ordered. In the pic is the 3rd person to ask us our order. I 99 percent of the time order from the one on wade Hampton they get in get orders and go. And yes I've seen a 10+ order be taken and them guys was on it. They never lost place or skip over multiple ppl. The after 5pm on Wednesday crew needs some organization or better management skills. I also love the new app update.
Atmosphere: 4
Food: 4
Service: 1
Julia Neglia
Just came by with my husband for the 2 medium for $8 special. Really sweet girl took our order twice cause I ordered the wrong drink lol thank you to the girl who helped with my order exchange:)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 7 Brew
Stephanie Miller
Very friendly crew! I love when they chat while I’m waiting. The coffee is delicious! Quick service turnaround time.
Atmosphere: 5
Food: 5
Service: 5
Sunflower Sierra
Seven brew , I love you!! ☕️💕 I come literally every morning to get my special iced coffee drink and it makes my whole day ! I’m a mom of four and tbh my addiction to iced coffee is a little out of control but 💁♀️ I will give myself any excuse to get my daily dose of my favorite caffeine drink 😅 That being said, I’m begging you , PLEASE PLEASE PLEASE don’t let these “new employees you’re training” ruin the quality of your beverages ! I’ve had watery coffees off and on for the past few weeks and it’s got me in my feelings a little bit 🫤 Anyway thank you for being you and being my favorite way to start the day 💋
Aaron Corley
Best coffee around.
Atmosphere: 5
Food: 5
Service: 5
Anthony Niepke
Wow! I'm a big fan of good customer service, but these guys really went above and beyond my expectations, they're just genuinely nice people! They made my experience very pleasant. Of course the coffee was good too, definitely worth coming back!
Atmosphere: 5
Food: 4
Service: 5
Camden shelton
Had the new holiday energy drink very yummy
Atmosphere: 5
Food: 5
Service: 5
Elizabeth W
My very first 7 Brew experience was at this location on a Sunday morning and it was excellent! I did not get the young lady's name who took my order but she was so kind and helpful when I told her I'd never been before. I came prepared with a drink suggestion from a friend but she answered a few questions I had about sugar free and dairy options and gave her thoughts to make my order delicious. I was worried about coming on a weekend but both lines moved quickly and all the employees were smiling and friendly. Now that I've given it a try I hope to return to this location soon.
This is the slowest most unorganized coffee place in Greenville: It’s a bunch of kids with no sense of direction laughing, and joking and doing literally everything except making coffee. I’m currently sitting in the drive thru, there are three teenagers beside me, no one has said hello, no one has taken our order, there are at least 6 people inside doing a lot of nothing, but tons of laughter. And the audacity of asking for a tip on a 6.05$ small iced coffee after waiting more than 20 minutes. The line wasn’t long the employees were are just bad. Wade Hampton 7brew is superior in every way.
Atmosphere: 1
Service: 1
Dara
Just a suggestion for other people who have never been here you should put additional menus out closer to the entrance so people can see what they have. It doesn't really help to see it at the very end
Steve Batson
The baristas were very friendly and my wife really enjoyed her sugar, free cinnamon roll coffee
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cinnamon Roll
Elizabeth AROGUNDADE
I am trying to contact the store bc my drink was wrong but I can't reach anyone but corp at this #
Atmosphere: 3
Food: 3
Service: 3
Savanna Williams
Coffee was absolutely delicious per usual but idk her name; this one young lady was talking to someone in the vehicle in front of us for 5 minutes or so after taking their order. My family and I are patient people and unproblematic but after seeing 6 or 7 cars in the left line passing by, we had to say something. She tells us that “they’re her friends and their drinks weren’t made yet.” But we had been waiting a little longer than the left line and when working at a drive-thru only place you must keep the line going. She seemed to get upset but took my order then told us to have a great day with sort of an attitude or disappointment. I understand we see people we know and want to chat but this type of establishment is not the home especially when the line is growing. Other customers would not have handled this as well as we did; I hope she doesn’t do the same to other customers. I pray she takes this as constructive criticism and a lesson.
They gave my order to the car in front of me, took it back from those people when they realized their mistake, and then proceeded to give us the same drinks without remaking them. That’s literally illegal and gross. And the order was wrong. 7 brew, do better.
Atmosphere: 5
Food: 1
Service: 1
7 Brew was our first stop of the day after beginning this morning's journey. We arrived just after 7am, before daylight and in the cold, but the baristas were pleasant. Even more so than usual, since my ten foot tall Sprinter van does not fit under the overhang. I had to park and walk up.
They seemed a little surprised by a walk up guest, but once that moment passed, the barista grabbed an iPad, took my order, and processed payment. Two minutes later, I was handed two hot coffees and we were back on the road.
Mrs. K. absolutely loves their Blondie, and I enjoyed a nice drip with a splash of cream. 7 Brew does not overroast their coffee like some other big chains, so the flavor was smooth and pleasant as we drove north on I-85 toward Charlotte. We were both a little disappointed when we reached the bottom of the cup and wished there had been more.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 7 Brew, Blondie, By 7 Brew
I absolutely love 7 brew! But the location on Woodruff is so unorganized and scattered. I waited in line 20 mins, while multiple girls were standing at 1 car talking, then me and the 4 cars in front of me got skipped for ordering so we all had to wait another 30 mins for 3 diff ppl to walk up to us to ask if we ordered. In the pic is the 3rd person to ask us our order. I 99 percent of the time order from the one on wade Hampton they get in get orders and go. And yes I've seen a 10+ order be taken and them guys was on it. They never lost place or skip over multiple ppl. The after 5pm on Wednesday crew needs some organization or better management skills. I also love the new app update.
Atmosphere: 4
Food: 4
Service: 1
Just came by with my husband for the 2 medium for $8 special. Really sweet girl took our order twice cause I ordered the wrong drink lol thank you to the girl who helped with my order exchange:)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 7 Brew
Very friendly crew! I love when they chat while I’m waiting. The coffee is delicious! Quick service turnaround time.
Atmosphere: 5
Food: 5
Service: 5
Seven brew , I love you!! ☕️💕
I come literally every morning to get my special iced coffee drink and it makes my whole day !
I’m a mom of four and tbh my addiction to iced coffee is a little out of control but 💁♀️
I will give myself any excuse to get my daily dose of my favorite caffeine drink 😅
That being said, I’m begging you ,
PLEASE PLEASE PLEASE don’t let these
“new employees you’re training”
ruin the quality of your beverages !
I’ve had watery coffees off and on for the past few weeks and it’s got me in my feelings a little bit 🫤
Anyway thank you for being you and being my favorite way to start the day 💋
Best coffee around.
Atmosphere: 5
Food: 5
Service: 5
Wow!
I'm a big fan of good customer service, but these guys really went above and beyond my expectations, they're just genuinely nice people! They made my experience very pleasant.
Of course the coffee was good too, definitely worth coming back!
Atmosphere: 5
Food: 4
Service: 5
Had the new holiday energy drink very yummy
Atmosphere: 5
Food: 5
Service: 5
My very first 7 Brew experience was at this location on a Sunday morning and it was excellent! I did not get the young lady's name who took my order but she was so kind and helpful when I told her I'd never been before. I came prepared with a drink suggestion from a friend but she answered a few questions I had about sugar free and dairy options and gave her thoughts to make my order delicious. I was worried about coming on a weekend but both lines moved quickly and all the employees were smiling and friendly. Now that I've given it a try I hope to return to this location soon.
Service: 5
Restaurantji Recommends
This is the slowest most unorganized coffee place in Greenville: It’s a bunch of kids with no sense of direction laughing, and joking and doing literally everything except making coffee. I’m currently sitting in the drive thru, there are three teenagers beside me, no one has said hello, no one has taken our order, there are at least 6 people inside doing a lot of nothing, but tons of laughter. And the audacity of asking for a tip on a 6.05$ small iced coffee after waiting more than 20 minutes. The line wasn’t long the employees were are just bad. Wade Hampton 7brew is superior in every way.
Atmosphere: 1
Service: 1
Just a suggestion for other people who have never been here you should put additional menus out closer to the entrance so people can see what they have. It doesn't really help to see it at the very end
The baristas were very friendly and my wife really enjoyed her sugar, free cinnamon roll coffee
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cinnamon Roll
I am trying to contact the store bc my drink was wrong but I can't reach anyone but corp at this #
Atmosphere: 3
Food: 3
Service: 3
Coffee was absolutely delicious per usual but idk her name; this one young lady was talking to someone in the vehicle in front of us for 5 minutes or so after taking their order. My family and I are patient people and unproblematic but after seeing 6 or 7 cars in the left line passing by, we had to say something. She tells us that “they’re her friends and their drinks weren’t made yet.” But we had been waiting a little longer than the left line and when working at a drive-thru only place you must keep the line going. She seemed to get upset but took my order then told us to have a great day with sort of an attitude or disappointment. I understand we see people we know and want to chat but this type of establishment is not the home especially when the line is growing. Other customers would not have handled this as well as we did; I hope she doesn’t do the same to other customers. I pray she takes this as constructive criticism and a lesson.
Atmosphere: 4
Food: 5
Service: 2
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