The chicken had no taste at all. Very bland. Fried too hard. Mac n cheese 0 out of 10.
Atmosphere: 1
Food: 1
Service: 1
Tracie Smith
They had no dining in available. Online orders for inside only pickup. The employee poured my drink and did not put any ice in it so I went to get ice myself at the drink and ice machine no ice there well. The inside look very dirty. The order that was placed by me was not ready as I came in.
Atmosphere: 1
Food: 3
Service: 2
hunniization
Worst service ever! Door Dashed my food and the Dasher was literally waiting 45min on my food and had to leave because they wouldn't let him inside to get it! They had to send another Dasher to retrieve my order only to have them wait as well and would not let them inside to grab my food yet again! At this point, my lunch shift is about over and I'm livid at this point. I called to find out why they wouldn't let the Dashers inside and they wouldn't pick up, saying the call couldn't connect! This is the second time this has happened and I will no longer be ordering food from them again unless it's from a different area because Augusta St church's sucks! Oh and by the time I got my food, it was cold!!
Aaliyah Allgood
I don't know what's going on with churches lately I understand their worker's are under paid and probably understaffed but dang went to this location yesterday after smelling it realized I hadn't had it in a while my receipt says 4:47 PM got home and realized I was missing jalapenos, biscuits dry, and the smell I smelt that initially drew me fooled me when I tasted the chicken it wasn't brined long enough so it just tasted like deep fried flour, grease, and meat no flavor tried to call no answer, went to the drive-thru they never answered, went up to the drive-thru window no one came and the window was greasy full of fingerprints I would go to the second location but that one is trash as well from the reviews if churches has gotten this bad just go ahead and close our last two locations like they closed the other two we use to have cause clearly people are just there for the little money they offer to pay close to $30 for a bunch of nothing smh
ZoMega Yrone
Takes too long to Prepare the food. They are always understaffed
Atmosphere: 4
Food: 4
Service: 2
Danielle Riley
Service was laid back, but quality of food and cleanliness was pretty bad. Won't be going to any more Churches Chicken locations in Greenville.
Atmosphere: 1
Food: 2
Service: 3
T Maggio
Food was OK but service was awful the girl behind the counter obviously didn't want to be there
Atmosphere: 2
Food: 4
Service: 1
Kevin Cowan
I had the worst service ever in a long time. There were 3 cars in the drive through. So I decided to park and go inside but the doors were locked at 7pm. So I got back in line for the drive thru. Sat in line for over 40 mins for only 2 cars to move up. And the 2nd car was waiting at the speaker to order 30 mins. The was 6 cars behind me. Three employees came outside and sat and smoked cigarettes watching the cars in line. No respect to say if anything happened inside for the delay or nothing. It doesn't take that long to cook chicken especially if you know it's a busy time of the evening. So I left and went to the other establishment across town and ordered my food and everything in only 15 mins. I believe management needs to take a look at what's going on with the workers and see why it took so long here. I'm very disappointed for this location. Unbelievable bad service.
Came today to get 6 fresh apple pies to be handled very rudely by the girl taking my order in drive through! Being there was a glare from the sun shining the menu it looked like there was a 6pk of apple pies but no worries I also asked for extra icing because they barely put any icing on the last time! At that point you could hear the girls tone change so I just pulled on up to the window! At that point it about 3 min for anyone to come to the window being Dafney was sitting on the stool on her phone and the other girl was not in sight! Finally the girl comes to the window and stated the price so i asked I thought you had have six pk the girl copped an attitude saying no we only have a 4pk and so I added 2 more um excuse me there is no need for the attitude it looked like your menu said 6pk she says I don’t have attitude um all the hand movement and head wobbling back and forth is definitely an attitude!! So I no linger wanted her to do anything so I asked for the manager and again here she goes with all the head rolling to say she right here I said ik! Then Dafney after completing another oder comes to the window took my payment the asked me to pull up um no mam let’s address the attitude mam Dafney then says she didn’t have an attitude then started bashing me saying you always have an attitude you use to work here so you should know we don’t have a 4pk of pies whooooa wait a min first of all I worked there over 18 years ago and second life is to short to have an attitude about pies anyway lol and 3rd of all what do me working there 18yrs ago have to do with anything ? I say I see why that girl has an attitude because she follows your lead as the manager Gm whatever your position is Dafney!! Dafney your just coming back hunnie so I haven’t even seen you and I question why they brought you back because the other manager and there employees are and where always much more pleasant than you and that little disrespectful girl you have taking orders for you! You don’t debate nor over talk the customer at anytime your job is to listen to your customers concerns Period!! Now you have blessed day as well! You can’t make the company money with a Nasty Attitude and Very Poor Customer Service!!
The customer service is always superb when I visit.
Atmosphere: 5
Food: 4
Service: 5
Mrs Sadique
If I could give them 0 stars I would. This place is horrible and as Im reading prev reviews they NEVER takes accountability for there fault and should be shut down! I visited on 9/19 at 5pm. Ordered a family okra and apple pie. However I receive a large okra in a paper bag and a strawberry cheesecake pie (allergic to strawberries). I noticed after I took a bit riding down the road , pulled to side and immediately vomited. I spoke to manager DAFFNEY after calling about 15 times with no answer! Expressed my concern , requested corporate office number, she advised me that's there's no number and I had to visit the website on the back of the receipt which happened to be just a survey! However she said she'd pass my name and number along and would service the employees to always keep the pies separated. What a joke! Never heard from anyone. I could have died but who's concerned. I called today spoke with DAFFNEY once more requesting corporate number. Never provided only to say, she'd spoke to the employees and they stated they advised me that they only had strawberry that day ( never happened) however when I spoke to her on the 17th she stated ...OMG, I will inform to keep those pies separated , I'm so sorry( not that they only had strawberry that day) accountability for this restaurant starts now!!
Atmosphere: 1
Food: 1
Service: 1
hiy522
Got in and out quick and the food is of course delicious
I have always loved this chicken and biscuits. The order came out pretty quickly. This restaurant urgently needs a remodel. The walls in very poor condition are inflated, dirty ceiling, dirty air filter window. It needs painting, the bathroom smells bad, the floor is terrible. Although the employees seem to try to keep everything organized. The deterioration of the structure is very evident.
The chicken had no taste at all. Very bland. Fried too hard. Mac n cheese 0 out of 10.
Atmosphere: 1
Food: 1
Service: 1
They had no dining in available. Online orders for inside only pickup. The employee poured my drink and did not put any ice in it so I went to get ice myself at the drink and ice machine no ice there well. The inside look very dirty. The order that was placed by me was not ready as I came in.
Atmosphere: 1
Food: 3
Service: 2
Worst service ever! Door Dashed my food and the Dasher was literally waiting 45min on my food and had to leave because they wouldn't let him inside to get it! They had to send another Dasher to retrieve my order only to have them wait as well and would not let them inside to grab my food yet again! At this point, my lunch shift is about over and I'm livid at this point. I called to find out why they wouldn't let the Dashers inside and they wouldn't pick up, saying the call couldn't connect! This is the second time this has happened and I will no longer be ordering food from them again unless it's from a different area because Augusta St church's sucks! Oh and by the time I got my food, it was cold!!
I don't know what's going on with churches lately I understand their worker's are under paid and probably understaffed but dang went to this location yesterday after smelling it realized I hadn't had it in a while my receipt says 4:47 PM got home and realized I was missing jalapenos, biscuits dry, and the smell I smelt that initially drew me fooled me when I tasted the chicken it wasn't brined long enough so it just tasted like deep fried flour, grease, and meat no flavor tried to call no answer, went to the drive-thru they never answered, went up to the drive-thru window no one came and the window was greasy full of fingerprints I would go to the second location but that one is trash as well from the reviews if churches has gotten this bad just go ahead and close our last two locations like they closed the other two we use to have cause clearly people are just there for the little money they offer to pay close to $30 for a bunch of nothing smh
Takes too long to Prepare the food. They are always understaffed
Atmosphere: 4
Food: 4
Service: 2
Service was laid back, but quality of food and cleanliness was pretty bad. Won't be going to any more Churches Chicken locations in Greenville.
Atmosphere: 1
Food: 2
Service: 3
Food was OK but service was awful the girl behind the counter obviously didn't want to be there
Atmosphere: 2
Food: 4
Service: 1
I had the worst service ever in a long time. There were 3 cars in the drive through. So I decided to park and go inside but the doors were locked at 7pm. So I got back in line for the drive thru. Sat in line for over 40 mins for only 2 cars to move up. And the 2nd car was waiting at the speaker to order 30 mins. The was 6 cars behind me. Three employees came outside and sat and smoked cigarettes watching the cars in line. No respect to say if anything happened inside for the delay or nothing. It doesn't take that long to cook chicken especially if you know it's a busy time of the evening. So I left and went to the other establishment across town and ordered my food and everything in only 15 mins. I believe management needs to take a look at what's going on with the workers and see why it took so long here. I'm very disappointed for this location. Unbelievable bad service.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Okra, Honey-Butter Biscuits
Ordered 60$ in food,got home and they left all my sides out,we live all the way in Anderson so going back wasn’t a option,food we got was good tho.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Jalapeno Cheddar Cheese Bombers, Macaroni and Cheese, Jalapeño Cheese Bombers, Fries
Came today to get 6 fresh apple pies to be handled very rudely by the girl taking my order in drive through! Being there was a glare from the sun shining the menu it looked like there was a 6pk of apple pies but no worries I also asked for extra icing because they barely put any icing on the last time! At that point you could hear the girls tone change so I just pulled on up to the window! At that point it about 3 min for anyone to come to the window being Dafney was sitting on the stool on her phone and the other girl was not in sight! Finally the girl comes to the window and stated the price so i asked I thought you had have six pk the girl copped an attitude saying no we only have a 4pk and so I added 2 more um excuse me there is no need for the attitude it looked like your menu said 6pk she says I don’t have attitude um all the hand movement and head wobbling back and forth is definitely an attitude!! So I no linger wanted her to do anything so I asked for the manager and again here she goes with all the head rolling to say she right here I said ik! Then Dafney after completing another oder comes to the window took my payment the asked me to pull up um no mam let’s address the attitude mam Dafney then says she didn’t have an attitude then started bashing me saying you always have an attitude you use to work here so you should know we don’t have a 4pk of pies whooooa wait a min first of all I worked there over 18 years ago and second life is to short to have an attitude about pies anyway lol and 3rd of all what do me working there 18yrs ago have to do with anything ? I say I see why that girl has an attitude because she follows your lead as the manager Gm whatever your position is Dafney!! Dafney your just coming back hunnie so I haven’t even seen you and I question why they brought you back because the other manager and there employees are and where always much more pleasant than you and that little disrespectful girl you have taking orders for you! You don’t debate nor over talk the customer at anytime your job is to listen to your customers concerns Period!! Now you have blessed day as well! You can’t make the company money with a Nasty Attitude and Very Poor Customer Service!!
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
The customer service is always superb when I visit.
Atmosphere: 5
Food: 4
Service: 5
If I could give them 0 stars I would. This place is horrible and as Im reading prev reviews they NEVER takes accountability for there fault and should be shut down! I visited on 9/19 at 5pm. Ordered a family okra and apple pie. However I receive a large okra in a paper bag and a strawberry cheesecake pie (allergic to strawberries). I noticed after I took a bit riding down the road , pulled to side and immediately vomited. I spoke to manager DAFFNEY after calling about 15 times with no answer! Expressed my concern , requested corporate office number, she advised me that's there's no number and I had to visit the website on the back of the receipt which happened to be just a survey! However she said she'd pass my name and number along and would service the employees to always keep the pies separated. What a joke! Never heard from anyone. I could have died but who's concerned. I called today spoke with DAFFNEY once more requesting corporate number. Never provided only to say, she'd spoke to the employees and they stated they advised me that they only had strawberry that day ( never happened) however when I spoke to her on the 17th she stated ...OMG, I will inform to keep those pies separated , I'm so sorry( not that they only had strawberry that day) accountability for this restaurant starts now!!
Atmosphere: 1
Food: 1
Service: 1
Got in and out quick and the food is of course delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken Sandwich, Macaroni and Cheese, Fries, Fried Okra, Chicken Fingers, Mashed Potatoes
I have always loved this chicken and biscuits. The order came out pretty quickly. This restaurant urgently needs a remodel. The walls in very poor condition are inflated, dirty ceiling, dirty air filter window. It needs painting, the bathroom smells bad, the floor is terrible. Although the employees seem to try to keep everything organized. The deterioration of the structure is very evident.
Atmosphere: 3
Food: 4
Service: 4
Rude customer service
Atmosphere: 1
Service: 1
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