Crab Du Jour Cajun Seafood & Bar

Missing order-rude employees and manager! Refuse to acknowledge that their staff did not include all our food item in our order! Do not do take out or delivery. They said it’s your fault for not digging through a hot boil seafood bag to check your order. This place is literally stealing and will proudly say, they’re not responsible for your order if anything is missing.
We placed order to go of dungeon crab, 2 order of crawfish, shrimps, clams, sausage, potatoes and corn. Went home and our dungeon crab were missing in the mixed of all our order. We give them a call to let them know that we had a missing order, the staff who answer the phone was rude and say did we even check our order before we leave. I told her I lifted the bag up to see and it’s a hot boiling bag of all the items I order. So, I assumed it’s all there. It’s hot we’re not going to open and dig our hand in to look for every item. She said to speak to her manager. So, I did. The manager had the same rude attitude of; oh well, should have check your order. I once again told him it’s a big of hot mixed seafood of multiples items, how do I inspect every item. Unless you have each of my item in a separate bag, then yes. But, you did not. He said there’s nothing he can do bc it’s our fault. I have never seen such good services that is this rude. They never told us check the item before you leave and if you leave any missing item will be on you. Then, I would ask for them to take it back and separate each item. He also said, they’re not accountable because what if we lie? Excuse me, if I would to lie I would lie on a bigger order, not a 1item that is $15.99. If I lie why not lie on multiple items. So, they fail to properly prepare the food, refuse to apologize and now accuse customers of lying over 1 order that they did not put in. I would never recommend this place. Staff are rude and they will not take responsibility for not giving you your food. Beware! We will not be back. With this kind of attitude and failure to acknowledge that they were in the wrong. This same franchise is in NC and every time we place a big order like this, they always separated our order into multiple bag, and show each of our items to us because they want to make sure we have our order. This place is a scam. They just give you one boiling hot seafood bag and if you have missing item. Oh well, too bad. This is a scam, because if you have nothing to hide, you wouldn’t have such nasty attitude when customers call to let you know that there is missing item. Do not bother, take your money somewhere else.

Atmosphere: 1

Food: 1

Service: 1

I love eating here but today my takeout order had me a little upset. I added 2 eggs to my order and my eggs was broken up. One egg I couldn’t even tell it was a egg because it was in small pieces

Good food always!!!! Service has been sketch lately but normally it’s good.

Atmosphere: 5

Food: 5

Service: 5

They charged us 18% gratuity for 6 people one was a baby who didn’t eat and didn’t need a seat.. the hostess was nasty and rude and just kept pointing to the sign. We even spilt the check and they still charged us gratuity.. we had no problem leaving a tip but this was excessive…

Atmosphere: 1

Food: 1

Service: 1

They made me wait at the entrance for more than 10 minutes and they didn’t serve me, what a terrible place and served

Atmosphere: 1

Food: 1

Service: 1

Got the cajun boil extra hot with snow crab and crawdads.

Could have been spicier and used more seasoning, but otherwise just as good as the places back home.

Staff was extremely friendly and helpful

Atmosphere: 5

Food: 5

Service: 5

I got food poisoning from here:( I had the lobster tails and clams in a bag. 1 hour later I got very sick and was puking for FIVE HOURS food tasted good but I will never eat a seafood boil again

Atmosphere: 4

Food: 1

Service: 5

Kameron was a really good server/bartender. She has Avery positive attitude and she is funny!

Atmosphere: 5

Food: 4

Service: 5

Kam and Dee were awesome!! Kam is hilarious and so sweet. Great service and food :)

Atmosphere: 5

Food: 5

Service: 5

Whitney was very nice and hospitable. The food was also very good. It’s a bit pricy but it’s fair because seafood is expensive.

Atmosphere: 5

Food: 5

Service: 5

Awesome food and service

Atmosphere: 5

Food: 5

Service: 5

Cameron brought our food out and was excellent. No confusion as we had a big party. Definitely made our experience better.

Kamryn was the best! 10 outta 10!

Elizabeth was my waitress and she was amazing. 10/10 experience, she was very kind and the food was very fresh.

This was our first time visiting SC and the restaurant. Libby made our experience great.Her personally ,conservation and smile was Evwrything...We have been in SC for five days ans I must say this has been the most pleasant and best waitress !!!!I She is a great access to this restaurant!!!!!