I have to give zero on the atmosphere because I didn't go inside I went through drive-thru. The food was good! Never have I been through a drive-thru and asked to leave a tip for fast food!! I looked at the girl and said, what's the tip for? She said well if you want to just tip it to me then it would just go to me! Then She said, if you want to tip it for me and the other girl that works over there or it's separated between all of us! I'm like what???? Never in my life have it gone through a fast food restaurant and asked to tip it's not barista you're not making coffee that's completely different they bust their ass oh yes and then let's not forget the tip cup sitting outside the window for people that didn't want to tip on their card they could just tip cash! Do not pay your people enough? Which I saw the wages on The Help Wanted sign! Do you know what it cost to live in Greenville, South Carolina? I'll tell you right now you're not paying them enough for what you charge, so we won't be back!!! Because we can't afford to tip your employees, because you can't afford to pay them enough!!
Oh and we originally ordered sweet potato fries and we changed them to normal fries and I still got charged the price for the sweet potato fries was not refunded the dollar!
Atmosphere: 1
Food: 4
Service: 1
Sarah Murdock
I got the double cheeseburger with fries and onions rings!! Habit food is the BEST burger!! There's Onion Rings are Fabulous!!
Atmosphere: 5
Food: 5
Service: 5
Christiana pittman
The food is 7/10 .. the time 10/10 because it’s fresh so it’s worth the wait. Let’s talk about everything being a la carté .. that really grinds my gears. Kids eat free M-T , but who’s bringing their kids here on a Monday - Thursday .. it’s the school season. The customer service is pish posh. I rather order from AI and never see a human here the way these prices are .
Atmosphere: 1
Food: 3
Service: 2
Darcia Miller
I thought food was a bit pricey considering the flavor . I might try again after it’s been around a while.
Atmosphere: 4
Food: 3
Service: 3
Susan Wines
Burgers taste great! Service is a bit slow because they're making as you order. They have had excellent coupons lately
Atmosphere: 3
Food: 5
Service: 4
schae robinson
Great veggie burger 🍔!
Food: 5
Jim Brito
Overpriced and tips requested. Food was ok.
Atmosphere: 4
Food: 4
Service: 4
Jerry Pugh
Awesome food and good services
Atmosphere: 5
Food: 5
Service: 5
shekinah shammah
Jessica was super kind and friendly and got us a free sundae deal too!
Atmosphere: 5
Food: 5
Service: 5
Olivia Caldwell
Jessica was great! Made our night by teaching us about the app!
The burger was excellent but the French fries seem to have been a little overcooked for my taste.
Food: 4
Service: 5
Recommended dishes: Charburger
Jen Hubbard
Very disappointed with our recent visit. We've eaten at this Habit Burger before, but this experience made me regret coming back. Customer service was practically non-existent... no hustle, no engagement, and absolutely no understanding of food allergies despite having documented protocols in place.
We waited over 25 minutes for a simple order: double burger and fries, and a kids' chicken meal. I informed the staff of my other child's dairy allergy, and was met with blank stares and shoulder shrugs. When the manager was called over, he seemed completely unprepared to handle the situation—just handed me a food matrix notebook without any explanation or reassurance and walked away.
This was supposed to be a family birthday meal because we believed it was a safe option for everyone. Instead, my husband had to take our child to Chipotle so he could safely eat. What a colossal failure. Habit on Haywood, your lack of training, empathy, and basic customer service is unacceptable. We won’t be returning.
Atmosphere: 1
Food: 4
Service: 1
Derrick McAlister
Not only was the burger great, but the guys working the evening shift 6/14 (Isaiah, Nigel, etc.) were great as well. You can tell they take their jobs seriously and care about what they're doing.
Atmosphere: 5
Food: 5
Service: 5
QY Wang
Got the wrong order. There was a disgusting mushroom in my burger. Very disappointed.
Atmosphere: 1
Food: 1
Service: 1
Curt
Clean space. Moist tender burgers. My kids said it was the best fast food they ever had. Better than Chick-fil-A or McDonalds.
I have to give zero on the atmosphere because I didn't go inside I went through drive-thru. The food was good! Never have I been through a drive-thru and asked to leave a tip for fast food!! I looked at the girl and said, what's the tip for? She said well if you want to just tip it to me then it would just go to me! Then She said, if you want to tip it for me and the other girl that works over there or it's separated between all of us! I'm like what???? Never in my life have it gone through a fast food restaurant and asked to tip it's not barista you're not making coffee that's completely different they bust their ass oh yes and then let's not forget the tip cup sitting outside the window for people that didn't want to tip on their card they could just tip cash! Do not pay your people enough? Which I saw the wages on The Help Wanted sign! Do you know what it cost to live in Greenville, South Carolina? I'll tell you right now you're not paying them enough for what you charge, so we won't be back!!! Because we can't afford to tip your employees, because you can't afford to pay them enough!!
Oh and we originally ordered sweet potato fries and we changed them to normal fries and I still got charged the price for the sweet potato fries was not refunded the dollar!
Atmosphere: 1
Food: 4
Service: 1
I got the double cheeseburger with fries and onions rings!! Habit food is the BEST burger!! There's Onion Rings are Fabulous!!
Atmosphere: 5
Food: 5
Service: 5
The food is 7/10 .. the time 10/10 because it’s fresh so it’s worth the wait. Let’s talk about everything being a la carté .. that really grinds my gears. Kids eat free M-T , but who’s bringing their kids here on a Monday - Thursday .. it’s the school season. The customer service is pish posh. I rather order from AI and never see a human here the way these prices are .
Atmosphere: 1
Food: 3
Service: 2
I thought food was a bit pricey considering the flavor . I might try again after it’s been around a while.
Atmosphere: 4
Food: 3
Service: 3
Burgers taste great! Service is a bit slow because they're making as you order. They have had excellent coupons lately
Atmosphere: 3
Food: 5
Service: 4
Great veggie burger 🍔!
Food: 5
Overpriced and tips requested. Food was ok.
Atmosphere: 4
Food: 4
Service: 4
Awesome food and good services
Atmosphere: 5
Food: 5
Service: 5
Jessica was super kind and friendly and got us a free sundae deal too!
Atmosphere: 5
Food: 5
Service: 5
Jessica was great! Made our night by teaching us about the app!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The burger was excellent but the French fries seem to have been a little overcooked for my taste.
Food: 4
Service: 5
Recommended dishes: Charburger
Very disappointed with our recent visit. We've eaten at this Habit Burger before, but this experience made me regret coming back. Customer service was practically non-existent... no hustle, no engagement, and absolutely no understanding of food allergies despite having documented protocols in place.
We waited over 25 minutes for a simple order: double burger and fries, and a kids' chicken meal. I informed the staff of my other child's dairy allergy, and was met with blank stares and shoulder shrugs. When the manager was called over, he seemed completely unprepared to handle the situation—just handed me a food matrix notebook without any explanation or reassurance and walked away.
This was supposed to be a family birthday meal because we believed it was a safe option for everyone. Instead, my husband had to take our child to Chipotle so he could safely eat. What a colossal failure. Habit on Haywood, your lack of training, empathy, and basic customer service is unacceptable. We won’t be returning.
Atmosphere: 1
Food: 4
Service: 1
Not only was the burger great, but the guys working the evening shift 6/14 (Isaiah, Nigel, etc.) were great as well. You can tell they take their jobs seriously and care about what they're doing.
Atmosphere: 5
Food: 5
Service: 5
Got the wrong order. There was a disgusting mushroom in my burger. Very disappointed.
Atmosphere: 1
Food: 1
Service: 1
Clean space. Moist tender burgers. My kids said it was the best fast food they ever had. Better than Chick-fil-A or McDonalds.
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