Showed up to the store 20 minutes before closing (which is a little late), but it’s so simple to make a sub hence from friends working there. They had all the lights off. It says closing soon online. Not cool…….
Atmosphere: 1
Food: 1
Service: 1
Caitlin Mitchell
Possibly the worst Jimmy John’s out there. Order is never right and always super slow. The last 3 times we’ve been there order has been wrong. Staff not friendly either. Avoid this place.
Food: 1
Service: 1
Kathryn Palanza
The last 3 times I've been to this Jimmy John's (Augusta road), they have messed up my order. There used to never be an issue, this is a recent problem I've noticed over the last few months. (11/2/2025)
Atmosphere: 4
Food: 3
Service: 4
Carly Adams
Try the new pizza sub the 3 cheese add chicken is delicious. Also the chocolate chip cookies are my go to for a sweet treat.
Atmosphere: 5
Food: 5
Service: 5
Pablo Domingo
Jimmy John's on Augusta Street. Nice & Good customer Service. Delicious Food. Chocolate chip Cookies is yummy. I Recommend You to Go to Jimmy John's Augusta Street
Atmosphere: 5
Food: 4
Service: 4
Jasmine Mcdavid
⭐ 1 star
Absolutely disgusting — I found a live fly in my sandwich and got zero apology.
I found a live fly wrapped up inside my sandwich from this Jimmy John’s location — not on top, but inside the sub itself. I was shocked and completely disgusted. When I brought it to the manager’s attention, she didn’t apologize, didn’t show any concern or sympathy, and didn’t offer a refund. All she said was that she could remake the sandwich or give me a store credit. Why would I want food from a place that already served me something this nasty?
This kind of response is completely unacceptable. The lack of accountability and basic customer care says everything about how they run this location. I will never be back, and I hope others think twice about eating here.
Atmosphere: 1
Food: 1
Service: 1
Elise Jerabek
I would give it a10 star for service if I could. I went in because I was having difficulties ordering on the app. Not only did Richard greet us at the door and hold the door for us and welcome us, he also guided me through ordering on the app, while Marissa was already making our sandwiches. They couldn’t have been more friendly or more helpful. They worked like they owned the restaurant - a quality I wish all workers had. JJ is lucky to have them both.
Atmosphere: 5
Food: 5
Service: 5
Johnny Williams
Excellent subs! Love the strawberry lemonade! Very clean inside.
Atmosphere: 5
Food: 5
Service: 5
Shannon Pickens
If I could give you zero stars I would. My daughter order me a sub last night but what I got in place of a sub was a dry wrap . It was the Absolute worst I took one bite and thew it in the trash. How are you our of bread and all you sale are subs. Calked today a asked for the manger if he was available. He asked fir the order number I asked my daughter for it as the she still had the receipt. He hung up on me mid sentence. As a former supervisor I have never treated anyone from the public so poorly and that ways 27 years ago . I wont be back to this location at all such poor service from the staff . I've read a few of the other reviews and the owner must not care about the staff poor reviews because they are still getting bad reviews. I'll take my 20 dollars else where this has never happened at Publix .
Love this place!! No frills sub, it is perfect! My only complaint ( trust me, it’s really small) is I wish I could get a little more vinegar, less oil. The price is right and the sub hasn’t disappointed me yet. Try the #9 for a great Italian sub.
Atmosphere: 5
Food: 5
Service: 5
Tracey McGee
Keep being stingy with what customers are paying for and you are not going to have to worry about inventory at all because you won't have any customers! See how much profit you will have then. People are tired of wasting money on subpar food. Do you really think 2 thin slices of meat is sufficient? You think you can get away with the other ingredients hiding the fact you are being stingy with the meat?! Count your days until closing Jimmy!
Atmosphere: 1
Food: 1
Service: 1
Natalie Hudson
I used to order delivery from here pretty often. The last 2 times I’ve ordered delivery, my sandwich has come with no meat on it.
Food: 1
Service: 3
michael brown
Good food...the worst service I have ever had at a jimmy johns. Staff couldn't bother even saying thank you , welcome, or have a nice day...
Atmosphere: 2
Food: 5
Service: 1
Daphene Lomax
Went on my lunch break to get a sandwich asked for extra pickles & the cashier was puttin on gloves to put in a small container the manager told her no put on a piece of paper & told another employee put 4 pickles on there which he just picked up threw on paper & the cashier wrapped brought it tol me why the rude racist ass manger was still mumbling sum with his ungroomed unprofessional ass I WILL NEVER GO THERE AGAIN HIGH ASSSSS SANDWICH & U SCARED TO GIVE PICKLES!! & FROM THE LOOKS OF IT U HAD NO CUSTOMERS U WILL BE CLOSED SOON I DECLARE THT!!!
Mediocre food and rude staff.
Atmosphere: 1
Food: 3
Service: 1
Showed up to the store 20 minutes before closing (which is a little late), but it’s so simple to make a sub hence from friends working there. They had all the lights off. It says closing soon online. Not cool…….
Atmosphere: 1
Food: 1
Service: 1
Possibly the worst Jimmy John’s out there. Order is never right and always super slow. The last 3 times we’ve been there order has been wrong. Staff not friendly either. Avoid this place.
Food: 1
Service: 1
The last 3 times I've been to this Jimmy John's (Augusta road), they have messed up my order. There used to never be an issue, this is a recent problem I've noticed over the last few months. (11/2/2025)
Atmosphere: 4
Food: 3
Service: 4
Try the new pizza sub the 3 cheese add chicken is delicious. Also the chocolate chip cookies are my go to for a sweet treat.
Atmosphere: 5
Food: 5
Service: 5
Jimmy John's on Augusta Street. Nice & Good customer Service.
Delicious Food. Chocolate chip Cookies is yummy. I Recommend You to Go to Jimmy John's Augusta Street
Atmosphere: 5
Food: 4
Service: 4
⭐ 1 star
Absolutely disgusting — I found a live fly in my sandwich and got zero apology.
I found a live fly wrapped up inside my sandwich from this Jimmy John’s location — not on top, but inside the sub itself. I was shocked and completely disgusted. When I brought it to the manager’s attention, she didn’t apologize, didn’t show any concern or sympathy, and didn’t offer a refund. All she said was that she could remake the sandwich or give me a store credit. Why would I want food from a place that already served me something this nasty?
This kind of response is completely unacceptable. The lack of accountability and basic customer care says everything about how they run this location. I will never be back, and I hope others think twice about eating here.
Atmosphere: 1
Food: 1
Service: 1
I would give it a10 star for service if I could. I went in because I was having difficulties ordering on the app. Not only did Richard greet us at the door and hold the door for us and welcome us, he also guided me through ordering on the app, while Marissa was already making our sandwiches. They couldn’t have been more friendly or more helpful. They worked like they owned the restaurant - a quality I wish all workers had. JJ is lucky to have them both.
Atmosphere: 5
Food: 5
Service: 5
Excellent subs! Love the strawberry lemonade! Very clean inside.
Atmosphere: 5
Food: 5
Service: 5
If I could give you zero stars I would. My daughter order me a sub last night but what I got in place of a sub was a dry wrap . It was the Absolute worst I took one bite and thew it in the trash. How are you our of bread and all you sale are subs. Calked today a asked for the manger if he was available. He asked fir the order number I asked my daughter for it as the she still had the receipt. He hung up on me mid sentence. As a former supervisor I have never treated anyone from the public so poorly and that ways 27 years ago . I wont be back to this location at all such poor service from the staff . I've read a few of the other reviews and the owner must not care about the staff poor reviews because they are still getting bad reviews. I'll take my 20 dollars else where this has never happened at Publix .
Restaurantji Recommends
Love this place!! No frills sub, it is perfect! My only complaint ( trust me, it’s really small) is I wish I could get a little more vinegar, less oil. The price is right and the sub hasn’t disappointed me yet. Try the #9 for a great Italian sub.
Atmosphere: 5
Food: 5
Service: 5
Keep being stingy with what customers are paying for and you are not going to have to worry about inventory at all because you won't have any customers! See how much profit you will have then. People are tired of wasting money on subpar food. Do you really think 2 thin slices of meat is sufficient? You think you can get away with the other ingredients hiding the fact you are being stingy with the meat?! Count your days until closing Jimmy!
Atmosphere: 1
Food: 1
Service: 1
I used to order delivery from here pretty often. The last 2 times I’ve ordered delivery, my sandwich has come with no meat on it.
Food: 1
Service: 3
Good food...the worst service I have ever had at a jimmy johns. Staff couldn't bother even saying thank you , welcome, or have a nice day...
Atmosphere: 2
Food: 5
Service: 1
Went on my lunch break to get a sandwich asked for extra pickles & the cashier was puttin on gloves to put in a small container the manager told her no put on a piece of paper & told another employee put 4 pickles on there which he just picked up threw on paper & the cashier wrapped brought it tol me why the rude racist ass manger was still mumbling sum with his ungroomed unprofessional ass I WILL NEVER GO THERE AGAIN HIGH ASSSSS SANDWICH & U SCARED TO GIVE PICKLES!! & FROM THE LOOKS OF IT U HAD NO CUSTOMERS U WILL BE CLOSED SOON I DECLARE THT!!!
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