McDonald's

3618 Pelham Rd, Greenville
(864) 297-9774

Recent Reviews

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EllA Glenn

I went through the drive thru and I ordered a fish sandwich, add tomatoes. That was it. Paid for it pick it up at 2nd window. I opened it up as I was leaving, and it was just the bun, the fish and 2 tomatoe slices, that was it. I went back around to the first window and I told the guy that the sandwich didn't have any sauce on it. He said "you said only tomatoes" I said "I said add tomatoes." He told me "you said only tomatoes " like I don't know how I like my sandwich. I didn't appreciate him telling me what I said , when I didn't say it. So he said pull yo the next window and we'll fix it for you. So I did. This guy came and goty sandwich and he came back and asked me if I wanted cheese, I said it supposed to come with it, so he came back and gave it to me. It had a bid clump of tarter cause and a piece of cheese, not even an entire slice. I was disappointing in the service.

Atmosphere: 3

Food: 2

Service: 2

Ambar Brito

I just waited 50 minutes for a Caramel Frappe and a Chocolate Sundae, they had the Frappe ready on a table and I went over to ask, the other ice cream was missing if I don't ask they won't give it to me or make the other one, they give me the order without a penny, then 5 more minutes for someone to deign to approach the cashier to ask for it, and the worst thing is that when I tried the frappe it didn't taste like anything, it lost its flavor in the 50 minutes of waiting, terrible service, I didn't go back to complain because I had already wasted almost 1 hour of my life there 😡😡😡😡

Atmosphere: 1

Food: 1

Service: 1

Christopher Gómez

They kept me waiting for my order for almost 40 minutes. It seems they give more priority to the people at the drive-thru, while leaving those inside McDonald's waiting forever.

They should be equally attentive to everyone, because we're all on a time crunch and have things to do... Terrible service.

Atmosphere: 5

Food: 5

Service: 1

Justin El Crack

We were 1 hour waiting for 3 normal ice creams, and they weren't starting to make them until we asked why were the ice creams taking so long. That was not good. I would rather go to another Mcdonalds or go through drive through because they are only focusing on the people who order in car and not inside the place itself.

Atmosphere: 2

Food: 1

Service: 1

Jason Bullion

Signs say they open at 5am. Still got lobby locked at 630am. Please update your operation hours because your not open. A lady here said she went through the drive through and still could not get any body.

Atmosphere: 2

Food: 3

Service: 2

Lily Wright

Right nowt time 2:46. Service suck and they are lazy especially this girl who took my order is lazy. I've waited over 15 mins. Do better you guys.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Cheeseburger

matthew wieland

Took 25 min in the drive through for my food to be cold

Atmosphere: 1

Food: 2

Service: 1

Kyle Blackwell

I need a refund and money for gas. There was an E-Coli outbreak. These people sell me a doublequater pounder with bacon and I bite into at the meat is raw. Some folks that work at this location have not been top-notch with their customer service. I just cannot eat this. This is just not acceptable. They did not even try. Please refund me my money.

Food: 1

Service: 2

Jamie Johnson

Ordered a cheeseburger and a mcflurry for my daughter. Cheeseburger had no burger patty in it and mcflurry was ice cream with topping dumped on it in a paper cup... lt wasnt mixed at all. Tried calling 4x and no answer. Would not recommend this place

Food: 1

Service: 3

Jack Oreilly

Fast,

Atmosphere: 3

Food: 4

Service: 4

Jessica Holcombe

This is not ok this is not what my mother ordered and we would like a refund 1-3-2025 at 12:15. If you can not do your orders correctly then y’all need to be shut down cause this is not the first time. And also yall like to cuss at people and try to attack service dogs. So I will be calling corporate.

Atmosphere: 1

Food: 1

Service: 1

Patrick Ellison

Better than your average McDonald’s that’s for sure.

Atmosphere: 4

Food: 4

Service: 5

Joe Manzella

horrible service ! arrived at 430 pm and i was the only person in the store .My wife and i took our Grand-baby that is visiting to her favorite place, We waited at least 15in for someone to take our order , then another 20 min for our food to arrive with nasty fries, went up to get ketchup and salt and had to wait another 10min because they are to cheap to leave ketchup ,salt and napkins out ! Corporate greed , removed all self serve soda machines ! i wonder why the place was empty at 430 in the afternoon

Atmosphere: 1

Food: 1

Service: 1

Richard Smith

Parking: Onsite parking

Kid-friendliness: Enclosed kids play area

Wheelchair accessibility: Accessible entry and parking available

Recommended dishes: Quarter Pounder Hamburger, Mcchicken, Bagel

tom costello

New value menu and bonuses are horrible

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