This is one of the best starbucks that I have been to. Is the whole time I was in here. All I heard was the staff being extremely nice to every customer. I was also completely impressed by a young lady named Taj and how she spoke to everyone very nice young lady. Thank you. I will be coming back
Atmosphere: 5
Food: 5
Service: 5
Russ Kelly
Very nice people. Quick and efficient. Clean.
Atmosphere: 5
Food: 5
Service: 5
Chris Jalbert
Ordered a chai latte but the barista didn't put the lid on properly and it spilled all over me in my car right before I went in to work. Save yourself some $ and clothes and go to 7brew on woodruff Rd.
Atmosphere: 2
Food: 4
Service: 1
Jeccika Scialabba
Tay ❤️ you are incredible! Absolutely made my morning!!! I can’t say thank you enough for the laughs I got from our conversation! You deserve the biggest raise and promotion ???! I look for way to visiting again!
Atmosphere: 5
Food: 5
Service: 5
Kittenxplosion
2/16/24 edit - I’ve stopped going to this one and now drive further down the road to the one across 85. They change their open hours at random times it seems. In the past two weeks it’s happened several times. Hopefully the people running this one will be out of a job soon.You get in and out all depending on who’s working. Sometimes slow, sometimes fast.
Atmosphere: 1
Food: 1
Service: 1
Samuel
excellent ??
Atmosphere: 5
Food: 5
Service: 5
Devian Nikei
Today was my last straw at this Starbucks location. If my experiences at the Perham Rd Starbucks were my first or only, I would certainly never patronize Starbucks again. I live in Easley where we have 2 Starbucks locations. Both stores are clean and their staff is warm and courteous. At both Easley locations, I am greeted when I enter. My name and order are remembered. The atmosphere at BOTH of the Easley locations are reminiscent of "Cheers" or "Friends" and I look forward to going. I gifted the staff JFK silver dollars for Christmas. I work on Pelham Rd and every single time, I come in the door I am not greeted; barely even acknowledged. The only bright side is a young, Black woman who greets and speaks to me. I am also a Black woman. I am not sure if that has any bearings on my treatment as I don't observe the staff being particularly personable or friendly with any of the other patrons either. The store feels dark and abysmal. The staff are more like coffee-making barista robots. However, even with that dedication to rote production and no customer interaction, I still experience longer than projected wait time. I stood in line for about 10 minutes this morning waiting for my coffee. My food order was already made; sitting and cooling while I waited for my coffee. At a certain point, surely just tired of me lurking at the counter, an employee breathed in frustration, "what are you waiting for?" I told them I had a coffee with my breakfast sandwich and attempted to show her my app, but she walked off asking, "What's the name?" I uttered my name to her back and she begins looking for the order on a tablet. Another barista said that the ticket didn't print out for some reason, but she would make it. No apology. No sorry for your wait. Just agitated and begrudgingly made coffee. The cup was sat on the counter in front of me by an employee who made no eye contact. I truly would rather scrape gum from under middle school desks or pick up trash from the side of the road than visit the Pelham Rd & I-85 Hwy Starbucks store location again. I hope people read this review and avoid this location. It is truly not representative of the quality or customer service experiences that I have become accustomed to receiving at Starbucks. I am not sure what factors go into the lack of morale at this location. I am not sure if the working conditions are oppressive, but the melancholy is palbable. I will not be returning to this location until the lack of customer focus and long wait times are rectified. I have ordered at this location at least 7 times, and each visit has been exactly the same. Today was my last patronage and I think, myself, the others who left one and two star reviews, along with people who read this review should collectively avoid ordering at this location when there are others nearby. I think we need to send a message to the management that in these uncertain and unfavorable economic times, we will not pay for poor and inconsistent service. The product is not that serious. I can get K-cups, heavy cream and caramel drizzle from the grocery store. I can make this coffee at home. If the service will not be impeccable, what is the point of leaving my home and driving to a store? I expect and demand better, especially from a location in this affluent area. Long sigh ?
Atmosphere: 2
Food: 3
Service: 1
Gene Brooks
Nice and
Atmosphere: 4
Food: 3
Service: 5
Adam Vega
Went through the drive through. I wanted to get the red Starbucks cup that was on display at the window but they couldn't sell it and didn't have anymore...kind of a bummer. But the girl at the window was super nice and the coffees were delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Cinnamon Dolce Latte
Amber Boman
I really love the Starbucks brand, and this location used to do an amazing job, but the last three times I've stopped in to get a latte, every single one is way under filled (or over whip creamed maybe in this instance since usually I don't ask for whip, and request no foam, no room so they'll fill it to the top). It's frustrating to have learned from the batistas exactly how to order your coffee so it will be full, and continue to see under filled lattes again and again. I hope management has a conversation with their staff, because while the staff seems super nice, they're missing the mark on drink execution.
My order was wrong twice due to them rushing through the drive through when I went in for them to correct the service was not up to par. Stop rushing
Food: 1
Service: 1
Avail Mcdowell
This by far was my worst Starbucks visit. My order was wrong and when I went in for them to correct the service was not up to par. I showed them my mobile order via phone and they didn’t bother to look or listen making it wrong a second time. I finally left with what he made and settled bedause I had somewhere to be which is obviously why I placed a mobile order. Then I got in my car to eat my breakfast sandwich only yo find out the bacon Gouda egg sandwich doesn’t come with bacon! Wow by far the worst visit. Out of 5 items ordered 3 of them were wrong. When I called the manager of the store I had to get her attention to listen to me because she cut me off twice when I tried to explain my reason for calling was not to complain about my visit but to inform them about the sandwich. Leadership please get involved with the training at this location from the manager to the staff. There was only one person who was helpful and that was the lady when I first walked in.
Atmosphere: 2
Food: 1
Service: 1
Ramya Krithiga
the best starbucks in the greer area.
Atmosphere: 5
Food: 5
Service: 5
Karen Ward
Staff and food/coffee are great but the drive through blocks the parking lot and you have to park in another lot and walk. They need to fix that!
Atmosphere: 1
Food: 5
Service: 5
Brandi Wallace
My name is Brandi but was given a Brandon’s order. Didn’t realize until I got home and I work from home so big inconvenience.
This is one of the best starbucks that I have been to. Is the whole time I was in here. All I heard was the staff being extremely nice to every customer. I was also completely impressed by a young lady named Taj and how she spoke to everyone very nice young lady. Thank you. I will be coming back
Atmosphere: 5
Food: 5
Service: 5
Very nice people. Quick and efficient. Clean.
Atmosphere: 5
Food: 5
Service: 5
Ordered a chai latte but the barista didn't put the lid on properly and it spilled all over me in my car right before I went in to work. Save yourself some $ and clothes and go to 7brew on woodruff Rd.
Atmosphere: 2
Food: 4
Service: 1
Tay ❤️ you are incredible! Absolutely made my morning!!! I can’t say thank you enough for the laughs I got from our conversation! You deserve the biggest raise and promotion ???! I look for way to visiting again!
Atmosphere: 5
Food: 5
Service: 5
2/16/24 edit - I’ve stopped going to this one and now drive further down the road to the one across 85. They change their open hours at random times it seems. In the past two weeks it’s happened several times. Hopefully the people running this one will be out of a job soon.You get in and out all depending on who’s working. Sometimes slow, sometimes fast.
Atmosphere: 1
Food: 1
Service: 1
excellent ??
Atmosphere: 5
Food: 5
Service: 5
Today was my last straw at this Starbucks location. If my experiences at the Perham Rd Starbucks were my first or only, I would certainly never patronize Starbucks again. I live in Easley where we have 2 Starbucks locations. Both stores are clean and their staff is warm and courteous. At both Easley locations, I am greeted when I enter. My name and order are remembered. The atmosphere at BOTH of the Easley locations are reminiscent of "Cheers" or "Friends" and I look forward to going. I gifted the staff JFK silver dollars for Christmas. I work on Pelham Rd and every single time, I come in the door I am not greeted; barely even acknowledged. The only bright side is a young, Black woman who greets and speaks to me. I am also a Black woman. I am not sure if that has any bearings on my treatment as I don't observe the staff being particularly personable or friendly with any of the other patrons either. The store feels dark and abysmal. The staff are more like coffee-making barista robots. However, even with that dedication to rote production and no customer interaction, I still experience longer than projected wait time. I stood in line for about 10 minutes this morning waiting for my coffee. My food order was already made; sitting and cooling while I waited for my coffee. At a certain point, surely just tired of me lurking at the counter, an employee breathed in frustration, "what are you waiting for?" I told them I had a coffee with my breakfast sandwich and attempted to show her my app, but she walked off asking, "What's the name?" I uttered my name to her back and she begins looking for the order on a tablet. Another barista said that the ticket didn't print out for some reason, but she would make it. No apology. No sorry for your wait. Just agitated and begrudgingly made coffee. The cup was sat on the counter in front of me by an employee who made no eye contact. I truly would rather scrape gum from under middle school desks or pick up trash from the side of the road than visit the Pelham Rd & I-85 Hwy Starbucks store location again. I hope people read this review and avoid this location. It is truly not representative of the quality or customer service experiences that I have become accustomed to receiving at Starbucks. I am not sure what factors go into the lack of morale at this location. I am not sure if the working conditions are oppressive, but the melancholy is palbable. I will not be returning to this location until the lack of customer focus and long wait times are rectified. I have ordered at this location at least 7 times, and each visit has been exactly the same. Today was my last patronage and I think, myself, the others who left one and two star reviews, along with people who read this review should collectively avoid ordering at this location when there are others nearby. I think we need to send a message to the management that in these uncertain and unfavorable economic times, we will not pay for poor and inconsistent service. The product is not that serious. I can get K-cups, heavy cream and caramel drizzle from the grocery store. I can make this coffee at home. If the service will not be impeccable, what is the point of leaving my home and driving to a store? I expect and demand better, especially from a location in this affluent area. Long sigh ?
Atmosphere: 2
Food: 3
Service: 1
Nice and
Atmosphere: 4
Food: 3
Service: 5
Went through the drive through. I wanted to get the red Starbucks cup that was on display at the window but they couldn't sell it and didn't have anymore...kind of a bummer. But the girl at the window was super nice and the coffees were delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Cinnamon Dolce Latte
I really love the Starbucks brand, and this location used to do an amazing job, but the last three times I've stopped in to get a latte, every single one is way under filled (or over whip creamed maybe in this instance since usually I don't ask for whip, and request no foam, no room so they'll fill it to the top). It's frustrating to have learned from the batistas exactly how to order your coffee so it will be full, and continue to see under filled lattes again and again. I hope management has a conversation with their staff, because while the staff seems super nice, they're missing the mark on drink execution.
Atmosphere: 3
Food: 1
Service: 3
Restaurantji Recommends
My order was wrong twice due to them rushing through the drive through when I went in for them to correct the service was not up to par. Stop rushing
Food: 1
Service: 1
This by far was my worst Starbucks visit. My order was wrong and when I went in for them to correct the service was not up to par. I showed them my mobile order via phone and they didn’t bother to look or listen making it wrong a second time. I finally left with what he made and settled bedause I had somewhere to be which is obviously why I placed a mobile order. Then I got in my car to eat my breakfast sandwich only yo find out the bacon Gouda egg sandwich doesn’t come with bacon! Wow by far the worst visit. Out of 5 items ordered 3 of them were wrong. When I called the manager of the store I had to get her attention to listen to me because she cut me off twice when I tried to explain my reason for calling was not to complain about my visit but to inform them about the sandwich. Leadership please get involved with the training at this location from the manager to the staff. There was only one person who was helpful and that was the lady when I first walked in.
Atmosphere: 2
Food: 1
Service: 1
the best starbucks in the greer area.
Atmosphere: 5
Food: 5
Service: 5
Staff and food/coffee are great but the drive through blocks the parking lot and you have to park in another lot and walk. They need to fix that!
Atmosphere: 1
Food: 5
Service: 5
My name is Brandi but was given a Brandon’s order. Didn’t realize until I got home and I work from home so big inconvenience.
Atmosphere: 5
Food: 4
Service: 5