Awful service tonight. No customer service whatsoever. The employees are rude and have the worst attitudes, our order is never right and our milkshake cups always have holes in them. They’ve put a sign up over the window as well so you can’t even see in the window at the drive thru. We will not be coming back. Absolutely ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Taylor Neal
AWFUL drive thru. The last few times we’ve been here (over a span of months) the service is awful and you can’t hear nor understand what they’re saying over the speaker, and goodness forbid you ask a question. Not to mention our order is never right, an item is always forgotten, and our milkshakes always have a hole in the cup, dripping everywhere. The staffs attitudes are so nasty you don’t even want to ask for a spare cup. This place has gone downhill BAD. Me and my family will not be returning.
Atmosphere: 1
Food: 1
Service: 1
Runic Whale
I ordered a simple spicy chicken sandwich, the drive through server was rude and talked with no emotion, my sandwich had no lettuce and had so much mayo it was wet.
Atmosphere: 4
Food: 3
Service: 2
jul sam
I don’t even know where to start with this place anymore. The quality has gone completely downhill. The burgers stay burnt to a crisp, literally tasting like gasoline or whatever chemical they use to flame-broil the meat. The chicken strips? Hard, dry, and rubbery, like they were cooked days ago and reheated over and over.
The chicken quesadillas are a joke. The cheese is never melted, they constantly forget the quesadilla sauce, and half the time they forget the chicken too. How do you forget the main ingredient?
The fries are overcooked, hard, and stale every single visit. And good luck ordering anything correctly—the employees rush you through the drive-thru like you’re bothering them, and you end up yelling your order three or four times. By the time they finally get it, I don’t even want the food anymore.
I work hard for my money, and late at night this is one of the only places open—so unfortunately I’ve been stuck choosing between this slop or going to bed hungry. Lately? I’ve just been going to bed hungry.
This entire location feels like an undertrained teenage free-for-all, and it shows. When you call to speak to someone, the woman who answers the phone clearly doesn’t care at all about the complaints—you can tell by her attitude. Nothing has changed in over a year, so calling is honestly a waste of time.
The saddest part? This place used to have a line wrapped out into the street every single night. Now I can pull in at noon or midnight and be the only car. That should tell you everything you need to know.
If you must stop here, save yourself the disappointment and just get a milkshake. Everything else is a waste of your hard-earned money.
Atmosphere: 1
Food: 1
Service: 1
Angela Matthews
I ordered a milk shake with my food there WS a flat rat and hair stuck to my straw she said she would make it right with 2 baskets when my husband got back he had another shake. Who would drink this that's 4 trips back and forth with of days this will be 2 more trips we out of out food and milk shakes we ate there ever Fri.NEVER Agine. Angela Matthews green wood sc 29649.
Atmosphere: 3
Food: 1
Service: 4
Candace D
Let me deliver for you #DoorDash
Atmosphere: 5
Food: 5
Service: 5
David Arredondo
They served me certified charcoal, 1/4 meals were edible, thin patties, oily everything, service 2/10, they forget to put items in the bag, and you don’t have to be happy about your job, but bare minimum be professional. I love cookout, but this one is my least favorite.
they constantly find new ways to provide terrible quality food and incorrect orders.
I cannot believe they're still in business.
Atmosphere: 1
Food: 1
Service: 1
Rose Holland
Fast friendly and fresh food
Food: 5
Service: 5
Recommended dishes: Cheese Bites, Chesseburger Plate with Fries and Cole Slaw
Vickie Choice
This is one of the places I've been to in Greenwood that has the rudest employees. These young kids want to make money, but they lack people skills. You can not work with the public and have a rude and nasty attitude. This is one place that I will never dine at again.
Awful service tonight. No customer service whatsoever. The employees are rude and have the worst attitudes, our order is never right and our milkshake cups always have holes in them. They’ve put a sign up over the window as well so you can’t even see in the window at the drive thru. We will not be coming back. Absolutely ridiculous.
Atmosphere: 1
Food: 1
Service: 1
AWFUL drive thru. The last few times we’ve been here (over a span of months) the service is awful and you can’t hear nor understand what they’re saying over the speaker, and goodness forbid you ask a question. Not to mention our order is never right, an item is always forgotten, and our milkshakes always have a hole in the cup, dripping everywhere. The staffs attitudes are so nasty you don’t even want to ask for a spare cup. This place has gone downhill BAD. Me and my family will not be returning.
Atmosphere: 1
Food: 1
Service: 1
I ordered a simple spicy chicken sandwich, the drive through server was rude and talked with no emotion, my sandwich had no lettuce and had so much mayo it was wet.
Atmosphere: 4
Food: 3
Service: 2
I don’t even know where to start with this place anymore. The quality has gone completely downhill. The burgers stay burnt to a crisp, literally tasting like gasoline or whatever chemical they use to flame-broil the meat. The chicken strips? Hard, dry, and rubbery, like they were cooked days ago and reheated over and over.
The chicken quesadillas are a joke. The cheese is never melted, they constantly forget the quesadilla sauce, and half the time they forget the chicken too. How do you forget the main ingredient?
The fries are overcooked, hard, and stale every single visit. And good luck ordering anything correctly—the employees rush you through the drive-thru like you’re bothering them, and you end up yelling your order three or four times. By the time they finally get it, I don’t even want the food anymore.
I work hard for my money, and late at night this is one of the only places open—so unfortunately I’ve been stuck choosing between this slop or going to bed hungry. Lately? I’ve just been going to bed hungry.
This entire location feels like an undertrained teenage free-for-all, and it shows. When you call to speak to someone, the woman who answers the phone clearly doesn’t care at all about the complaints—you can tell by her attitude. Nothing has changed in over a year, so calling is honestly a waste of time.
The saddest part? This place used to have a line wrapped out into the street every single night. Now I can pull in at noon or midnight and be the only car. That should tell you everything you need to know.
If you must stop here, save yourself the disappointment and just get a milkshake. Everything else is a waste of your hard-earned money.
Atmosphere: 1
Food: 1
Service: 1
I ordered a milk shake with my food there WS a flat rat and hair stuck to my straw she said she would make it right with 2 baskets when my husband got back he had another shake. Who would drink this that's 4 trips back and forth with of days this will be 2 more trips we out of out food and milk shakes we ate there ever Fri.NEVER Agine. Angela Matthews green wood sc 29649.
Atmosphere: 3
Food: 1
Service: 4
Let me deliver for you #DoorDash
Atmosphere: 5
Food: 5
Service: 5
They served me certified charcoal, 1/4 meals were edible, thin patties, oily everything, service 2/10, they forget to put items in the bag, and you don’t have to be happy about your job, but bare minimum be professional. I love cookout, but this one is my least favorite.
Atmosphere: 2
Food: 1
Service: 1
Very shitty lately food service is poor
Atmosphere: 1
Food: 1
Service: 1
Just stopped in to get a sweet tea
Atmosphere: 5
Food: 5
Service: 5
Great milkshakes
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
Great food and price
Atmosphere: 4
Food: 5
Service: 4
Rude to customers
they constantly find new ways to provide terrible quality food and incorrect orders.
I cannot believe they're still in business.
Atmosphere: 1
Food: 1
Service: 1
Fast friendly and fresh food
Food: 5
Service: 5
Recommended dishes: Cheese Bites, Chesseburger Plate with Fries and Cole Slaw
This is one of the places I've been to in Greenwood that has the rudest employees. These young kids want to make money, but they lack people skills. You can not work with the public and have a rude and nasty attitude. This is one place that I will never dine at again.
Recommended dishes: Cheeseburger, Cheese Bites
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