Clean establishment. Fast drive thru, love their chilli!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chili, Baconator
Brian Dye
Order no mayo on spicy sandwich and they wiped it off
Atmosphere: 2
Food: 2
Service: 2
Legit
Wendy’s did not disappoint today. I waited almost 22 exact minutes. I was going to throw these chicken tenders out the window until I opened up the box and saw the treasure hiding on the inside. Needless to say, you can’t judge a book by its cover. You gotta open it!
Atmosphere: 5
Food: 5
Service: 5
Keagan
Whenever the lady was on the speaker at the drive thru was very rude. She asked what drink I wanted so I started to talk and she yelled hold on. We ordered a meal and got an medium iced coffee instead of a drink, they gave us a tiny baby “small” cup, went back in and lady at front said “she rang you up for a small”, well we ordered a medium so regardless if she rang us up for a small, she should’ve made it right. They are just completely rude in here with terrible customer service. Oh and my food was cold and disgusting
Atmosphere: 1
Food: 1
Service: 1
Sarah B
Got home with my lunch to find a LONGGG black hair half hanging out of the closed salad package. Five people stood around where my food was packed up, yet not a single one saw this giant hair hanging out of my food (and yes it was also touching my salad). Guess we aren’t paying attention to food safety and quality here. If that made it through there’s no telling what else is. Will never go back to this Wendy’s.
Atmosphere: 1
Food: 1
Service: 1
Gregory Bone
They were busy. Service was great food was good but the fries were over cooked
Atmosphere: 4
Food: 4
Service: 5
Lindsey Marshall Wilson
Tonight will be the last night I ever eat at the Greenwood SC Wendy's again. The last SEVEN times we have went here they have charged us for food that was not put in the bag at all, or put in the bag incorrectly. When we go to the counter to correct there error- NO apology, just attitude, No I'm sorry about our mistake- just rolling eyes and no manners whatsoever. Never gives us a receipt so I honestly can't even tell if we were ripped off tonight and the burger was RAW. Missing a whole 10 piece nugget and the wrong sauce was put in the bag. This is a regular occurrence. One would ask, why would you keep going back after 7x bad service the answer is my kid loves their nuggets. Well we will not be back again. The only good service you can get these days is at Chic fil a. Or at a sit-down restaurant. Wendy's used to be so good but then again so did Bojangles and nobody can go there either. Poor service, poor work ethic, dangerously undercooked food.
Atmosphere: 1
Food: 1
Service: 1
Melissa Horahan
Just got frosty's which were really good
Shayla Rapp
This place is nothing like it used to be. I asked for hot fries & they were cold. I ordered a biggie bag & asked for no tomatoes on my sandwich & they were on there. I told them it was wrong & instead of remaking it they just took it off. Smh! Just lazy. I had to ask them to remake it. The worst customer ever.
Atmosphere: 1
Food: 1
Service: 1
Clayton
Shrinkflation is horrible here burger was so small two patties didn't make one
If poor service was a sport these people would be world champions. As I walked up to the counter to order the young lady working the register walked away without saying anything. She went to the kitchen and chatted before coming up to the drive thru and chatting some more. She then returned to the counter and began chatting with another employee. When I finally turned and left she watched me while laughing with her colleague. Will never return.
Paul Palmer
Tasteless
Food: 1
Zach Wideman
If you are taking a friend here and you are both paying for your own food, BEWARE!!!The employees and manager on duty will refuse to do more than one transactions per car at the drive thru window. Let me guess? Those drive thru times are more important to you than learning how to use your POS system and split a transaction? And then your manager proceeds to lie and say it’s not possible because the computer won’t let you? You ain’t fooling me! After being told this we decided we did not want our order and went elsewhere.
We will not be back.
Atmosphere: 1
Food: 1
Service: 1
Anonymous Anonymous
They ignore mobile and doordash orders and don’t complete orders in the order on the screen. The manager got rude when you tell her that they keep skipping your order.
Atmosphere: 1
Service: 1
Travel51362521699
We ordered a Biggie Bag—burger no onions, fries, spicy nuggets with ghost pepper ranch, a Diet Coke—plus two chilis. Only at the window did they say there was just one chili left. When we tried to confirm the rest, the manager snapped, “I know what you want.” Clearly not: we got a burger loaded with onions, cold fries, no ghost pepper ranch, and a soda that tasted like Dr Pepper instead of Diet Coke. The manager’s attitude was shockingly rude—condescending and downright hateful in tone. This isn’t a one-off; in my experience this location has been terrible for years. The franchisee should be ashamed of the quality and customer service here.
Clean establishment. Fast drive thru, love their chilli!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chili, Baconator
Order no mayo on spicy sandwich and they wiped it off
Atmosphere: 2
Food: 2
Service: 2
Wendy’s did not disappoint today. I waited almost 22 exact minutes. I was going to throw these chicken tenders out the window until I opened up the box and saw the treasure hiding on the inside. Needless to say, you can’t judge a book by its cover. You gotta open it!
Atmosphere: 5
Food: 5
Service: 5
Whenever the lady was on the speaker at the drive thru was very rude. She asked what drink I wanted so I started to talk and she yelled hold on. We ordered a meal and got an medium iced coffee instead of a drink, they gave us a tiny baby “small” cup, went back in and lady at front said “she rang you up for a small”, well we ordered a medium so regardless if she rang us up for a small, she should’ve made it right. They are just completely rude in here with terrible customer service. Oh and my food was cold and disgusting
Atmosphere: 1
Food: 1
Service: 1
Got home with my lunch to find a LONGGG black hair half hanging out of the closed salad package. Five people stood around where my food was packed up, yet not a single one saw this giant hair hanging out of my food (and yes it was also touching my salad). Guess we aren’t paying attention to food safety and quality here. If that made it through there’s no telling what else is. Will never go back to this Wendy’s.
Atmosphere: 1
Food: 1
Service: 1
They were busy. Service was great food was good but the fries were over cooked
Atmosphere: 4
Food: 4
Service: 5
Tonight will be the last night I ever eat at the Greenwood SC Wendy's again. The last SEVEN times we have went here they have charged us for food that was not put in the bag at all, or put in the bag incorrectly. When we go to the counter to correct there error- NO apology, just attitude, No I'm sorry about our mistake- just rolling eyes and no manners whatsoever. Never gives us a receipt so I honestly can't even tell if we were ripped off tonight and the burger was RAW. Missing a whole 10 piece nugget and the wrong sauce was put in the bag. This is a regular occurrence. One would ask, why would you keep going back after 7x bad service the answer is my kid loves their nuggets. Well we will not be back again. The only good service you can get these days is at Chic fil a. Or at a sit-down restaurant. Wendy's used to be so good but then again so did Bojangles and nobody can go there either. Poor service, poor work ethic, dangerously undercooked food.
Atmosphere: 1
Food: 1
Service: 1
Just got frosty's which were really good
This place is nothing like it used to be. I asked for hot fries & they were cold. I ordered a biggie bag & asked for no tomatoes on my sandwich & they were on there. I told them it was wrong & instead of remaking it they just took it off. Smh! Just lazy. I had to ask them to remake it. The worst customer ever.
Atmosphere: 1
Food: 1
Service: 1
Shrinkflation is horrible here burger was so small two patties didn't make one
Atmosphere: 4
Food: 2
Service: 5
Restaurantji Recommends
If poor service was a sport these people would be world champions. As I walked up to the counter to order the young lady working the register walked away without saying anything. She went to the kitchen and chatted before coming up to the drive thru and chatting some more. She then returned to the counter and began chatting with another employee. When I finally turned and left she watched me while laughing with her colleague. Will never return.
Tasteless
Food: 1
If you are taking a friend here and you are both paying for your own food, BEWARE!!!The employees and manager on duty will refuse to do more than one transactions per car at the drive thru window. Let me guess? Those drive thru times are more important to you than learning how to use your POS system and split a transaction? And then your manager proceeds to lie and say it’s not possible because the computer won’t let you? You ain’t fooling me! After being told this we decided we did not want our order and went elsewhere.
We will not be back.
Atmosphere: 1
Food: 1
Service: 1
They ignore mobile and doordash orders and don’t complete orders in the order on the screen. The manager got rude when you tell her that they keep skipping your order.
Atmosphere: 1
Service: 1
We ordered a Biggie Bag—burger no onions, fries, spicy nuggets with ghost pepper ranch, a Diet Coke—plus two chilis. Only at the window did they say there was just one chili left. When we tried to confirm the rest, the manager snapped, “I know what you want.” Clearly not: we got a burger loaded with onions, cold fries, no ghost pepper ranch, and a soda that tasted like Dr Pepper instead of Diet Coke. The manager’s attitude was shockingly rude—condescending and downright hateful in tone. This isn’t a one-off; in my experience this location has been terrible for years. The franchisee should be ashamed of the quality and customer service here.
Loading...