Fatal The service is super high and the taste of the food is not the best. They need more waiters who give good service...The floor is super stick.
Emily G
Went there today, everything was pretty great my only complain was that me and my family asked the server where we had to get the food and she said we had to serve ourselves, which is fine but I saw she was serving a white family, it clearly was preference. Of course I would never mind serving my own food but I just found it really weird that while all the other people was serving themselves, the server was being like that just with the white customers in there.
Franklin balza urbina
It's good, but the phone and reception attention should definitely improve
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Empanadas Mixtas
Michelle Woods
High $$
The Nova's
We (2 adults and 2 kids) went in at time when the place was not busy and still took a long time to receive our orders (slow service), then the order was not complete. By the time we receive what was missing, the rest of us had already finished our meals. Our order of beef skewers, the meat was tough. There are other Colombian restaurant options in this town with better service and quality.
Atmosphere: 4
Food: 3
Service: 2
Fernando Pena
Missing flavor
Atmosphere: 3
Food: 2
Service: 3
Ran Ran
Bes Latin Food in Greenville. Only down side and the reason for 3 stars is you have to grab your on utensils, sauces, napkins, clean your dishes up, throw your trash away, go get your food, go get your beverage, etc etc. I can stay home and do that ! When people come to restaurants and pay for a service they want the full dining experience. They dont want to have to get up and do everything themself. Also you pay before you eat and there is tip on the receipt. Why am I gonna tip you, I didnt get waited at my table? All you did was pass my food to me at the register. You need waiters and waitresses to serve consumers who are dining with their families. If that is done, this would be a 5 star spot.
Atmosphere: 3
Food: 5
Service: 1
kiddia talley
This was my first time trying this place and I was excited because their food posts on Facebook were so enticing. And they did not disappoint. The rice and beans were the best I've ever had! However, the french toast was lackluster, and it was jelly spread on it instead of fresh fruit.
Atmosphere: 5
Food: 4
Service: 5
Carolina Mena
The food is not bad, but it is really unbearable to eat there when it is so cold. When you go to a restaurant, you want to have a good time and not be uncomfortable. That's why I go to a better restaurant with a patio if I want to be cold. I really won't go back or recommend it.
Atmosphere: 1
Food: 2
Service: 3
Jose Alejandro Ortega Nunez
I placed an order for two hamburgers (without cheese) and a side of French fries, totaling over $50 (including taxes and delivery fee). I even called ahead to give specific instructions and politely requested garlic and pineapple sauces, which the person on the phone assured me would be included.
When the order arrived, the sauces were missing. I called back, only to be told that the sauces come at an additional cost. If that was the case, it would have been nice to be informed upfront so I could pay for them.
Honestly, it’s disappointing that a place charging premium prices for two burgers finds it necessary to nickel-and-dime customers over a couple of sauces. It’s the principle, not the price.
Additionally, when paying, employees shouldn’t display the tipping option on the screen for customers. The food isn’t served at the table, the drinks are self-serve, and the customer is responsible for cleaning up afterward. It feels inappropriate to prompt for tips under these circumstances.
That said, I do have to admit the food itself is not bad. It would just be great to address these other issues to improve the overall experience.
Delayed service, 1/2 hour or more for them to give you your order.
Atmosphere: 1
Food: 3
Service: 1
Elizabeth Franco
It was always my favorite place for the empanadas but unfortunately they changed lately, the dough is totally different, not at all crispy as it should be. Meat
Fatal The service is super high and the taste of the food is not the best.
They need more waiters who give good service...The floor is super stick.
Went there today, everything was pretty great my only complain was that me and my family asked the server where we had to get the food and she said we had to serve ourselves, which is fine but I saw she was serving a white family, it clearly was preference. Of course I would never mind serving my own food but I just found it really weird that while all the other people was serving themselves, the server was being like that just with the white customers in there.
It's good, but the phone and reception attention should definitely improve
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Empanadas Mixtas
High $$
We (2 adults and 2 kids) went in at time when the place was not busy and still took a long time to receive our orders (slow service), then the order was not complete. By the time we receive what was missing, the rest of us had already finished our meals.
Our order of beef skewers, the meat was tough. There are other Colombian restaurant options in this town with better service and quality.
Atmosphere: 4
Food: 3
Service: 2
Missing flavor
Atmosphere: 3
Food: 2
Service: 3
Bes Latin Food in Greenville. Only down side and the reason for 3 stars is you have to grab your on utensils, sauces, napkins, clean your dishes up, throw your trash away, go get your food, go get your beverage, etc etc. I can stay home and do that ! When people come to restaurants and pay for a service they want the full dining experience. They dont want to have to get up and do everything themself. Also you pay before you eat and there is tip on the receipt. Why am I gonna tip you, I didnt get waited at my table? All you did was pass my food to me at the register. You need waiters and waitresses to serve consumers who are dining with their families. If that is done, this would be a 5 star spot.
Atmosphere: 3
Food: 5
Service: 1
This was my first time trying this place and I was excited because their food posts on Facebook were so enticing. And they did not disappoint. The rice and beans were the best I've ever had! However, the french toast was lackluster, and it was jelly spread on it instead of fresh fruit.
Atmosphere: 5
Food: 4
Service: 5
The food is not bad, but it is really unbearable to eat there when it is so cold. When you go to a restaurant, you want to have a good time and not be uncomfortable. That's why I go to a better restaurant with a patio if I want to be cold. I really won't go back or recommend it.
Atmosphere: 1
Food: 2
Service: 3
I placed an order for two hamburgers (without cheese) and a side of French fries, totaling over $50 (including taxes and delivery fee). I even called ahead to give specific instructions and politely requested garlic and pineapple sauces, which the person on the phone assured me would be included.
When the order arrived, the sauces were missing. I called back, only to be told that the sauces come at an additional cost. If that was the case, it would have been nice to be informed upfront so I could pay for them.
Honestly, it’s disappointing that a place charging premium prices for two burgers finds it necessary to nickel-and-dime customers over a couple of sauces. It’s the principle, not the price.
Additionally, when paying, employees shouldn’t display the tipping option on the screen for customers. The food isn’t served at the table, the drinks are self-serve, and the customer is responsible for cleaning up afterward. It feels inappropriate to prompt for tips under these circumstances.
That said, I do have to admit the food itself is not bad. It would just be great to address these other issues to improve the overall experience.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Burger
Restaurantji Recommends
Short waiting time, excellent service ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Empanadas Mixtas
Best Latin food around!
Atmosphere: 5
Food: 5
Service: 5
Very good food
Atmosphere: 5
Food: 5
Service: 5
Delayed service, 1/2 hour or more for them to give you your order.
Atmosphere: 1
Food: 3
Service: 1
It was always my favorite place for the empanadas but unfortunately they changed lately, the dough is totally different, not at all crispy as it should be. Meat
Atmosphere: 3
Food: 3
Service: 3
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