Forgot to add bacon to my number 20 but sure didn’t forget to charge me for the bacon did you? Untrustworthy location they know you can’t see the meat because the things are pulled up
Bruno R
Need to improve a lot the customer service, server with really bad attitude, look like that kind of job is not for her. Talking too fast like she is a hurry and throw the order never smile and say thank you or have a nice day. That is the key to run a restaurant be grateful with customers. Bad experience on this location and will be the last one.
Atmosphere: 3
Food: 3
Service: 1
Jonathan Clarke
Ate here on the evening of 10/18. Unsure if they are even open and taking order at nearly 9 pm I place an order on the app. Nervous yet, I call. This store took in my order and proceeded to make a sandwich that I beg Jesus, nay, SpongeBob himself couldn’t come over and square up against. Sir, ma’am, both or non. You person of sandwich making excellence…. Your story won’t go untold. Your ability to layer the tuna so smoothly, evenly and lightly pressed into the bread is beyond that of which any humble man such as myself as ever been lucky enough to be part of… . I said extra mayo and you knew exactly what I needed. The pickles so perfectly placed I almost think monk came in on his day off from cleaning his daytime Emmy to help make sure every single one had coverage. And extra salted. I tasted the ocean and I liked it. 8/10 forgot the onions. Will be back for another try, maybe.
Atmosphere: 5
Food: 5
Service: 5
Anna Catron
We live close by so this is an easy stop for us! However, I put in a VERY easy order online and did not tip. My husband walked in to pick up and the employee was overheard telling another employee “I’m going to start denying orders w/o a tip” and passively aggressively wrote “thanks for the tip” on the receipt. I strongly feel that tips are meant to supplement a service industry income (2.13) and/or if you have a large or difficult order. I will no longer support this location with that attitude
Atmosphere: 1
Food: 4
Service: 1
Dasha Nicholson
When it took a few minutes for someone to come from the back I should have left. The man was rude and only gave me 2 scoops of tuna and every other subway always gives me 3! When I asked about it he said I would have to pay extra I started to walk out. But I'm going to call corporate! Subway is one of my favorite places to eat cause EAT FRESH!! BUT this location is definitely one of the worst. It's in a great location and looks fantastic but the service was 2 thumbs ???? down
Atmosphere: 2
Food: 3
Service: 1
Janaya R
I wish this place was under completely new management or it would just shut down. It made no sense to remodel this place and not change anything in regards to the level of service you provide people. The quality of the food (toppings) are horrible, and the customer service is trash. I live within walking distance of this place, and I get in my car and drive all the way to Lauren’s Rd Subway because the service and food toppings at this one is so bad. The very last time I went here I got a fountain drink, and I looked in the cup, and it was black particles (huge) in my Sprite. I never stepped foot back in this nasty place. I don’t know if these folks are family or what, but they need to shut down. They should not be serving customers in any capacity at all. This entire area is starting to really boom, and it’s no need in wasting an entire suite providing bad food and customer service. Let another business have that space that will provide good, fresh, clean food, and good customer service.
Atmosphere: 1
Food: 1
Service: 1
naty vasquez
this is my second time coming to this subway and l get off of work at 8-8:30pm sometimes and this is the closest subway near my job and online it says they close at 9:30pm, just for the girl to say we’re closed when CLEARLY it says 9:30pm on the website and at the front door! l walked in at 8:50pm just for her to turn me back around and this is my second time going through this at this same location, and then l seen her do the same to the guy that went inside after me. ridiculous & that is not okay. l walked in there and everything was already put up, l was honestly upset because i was craving subway so bad. lol #pregnancylife but please do better hudson subway. l get it you want to go home but don’t have your website and front door say you close at 9:30pm if you’re gonna turn off the open sign at 9pm. makes no sense.
Thomas Saxon
Crew members seem clueless of the subway app and wouldn’t take my code for a coupon promotion! Completely just rude! I will never visit this location again!
Atmosphere: 1
Food: 1
Service: 1
Phillip Henderson
Staff has no clue how to operate the subway app and was not knowledgeable enough to sale the product I will not be wasting my time going back there again! I am definitely sticking with Jersey Mike’
Service: 1
nancy mcgrath
After waiting for 4 other people to place their order, when it was my turn, the clerk told me they don't take coupons! The coupon was from my local paper and it was a Subway closest to my house?? It makes no sense.We've never had this happen when we travel and use a coupon. I could have ordered, but chose to leave and get a full price sandwich at Arby's. Sale lost and customer lost! Please post a sign that you don't take your company's coupons!
Kid-friendliness: Not very friendly or considerate employees!
Walked in the store and looked at the meats and other toppings. They were nasty and old looking, especially the tomatoes and lettuce. Asked the lady behind the counter if they had fresh lettuce and tomatoes she said no. Disgusting. Walked out and went to dominoes pizza next door.
Gabriel Kritt
Amazing and sociable service. Honestly made my day!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Potato Chip, Cookies
Jami Graddy
How can your national chain not take coupons? And why is the manager telling the employees that they can't take them?
ChristiAna Ratzlaff
Complaint: I couldn't complete the survey bc my husband left a note on the receipt for the gals working and only kept the part with the survey web address. Just want to say, all other subways, they greet you when you come in....this one, they chilled and talked and laughed and out right ignored us, standing at the "start order" area at least 15 seconds before my husband said, "hey yall" and started our order. He used to work at subway and this is not up to par. As much as bread and a few slices of meat and cheese costs with you guys, proper training would be nice. Also, one of the employees was wearing a fleece hoodie and absolutely nothing that showed she is a subway employee. The only reason we knew is bc she was behind the counter for a little. Then she came out and watched some TV for bit. Also, my husband returned from the bathroom disgusted bc there was fecal matter on the walls, the toilet paper dispenser was falling out of the wall, there was rust water dripping from the faucet, no soap in the soap dispenser, no sanitizer, couldn't get paper towels out of the dispenser bc whomever had placed them incorrectly. So we decided to go elsewhere for myself and our child to potty. And a final note, our son greeted the next customer as the employees outright ignored him as well. 10/10 do NOT recommend!
Rachael Wile
Toppings offered do not appear to be fresh. Lettuce is brown and spinach was slimy. Would normally add green peppers and cucumbers, but opted against it because of appearance.
Forgot to add bacon to my number 20 but sure didn’t forget to charge me for the bacon did you? Untrustworthy location they know you can’t see the meat because the things are pulled up
Need to improve a lot the customer service, server with really bad attitude, look like that kind of job is not for her. Talking too fast like she is a hurry and throw the order never smile and say thank you or have a nice day. That is the key to run a restaurant be grateful with customers. Bad experience on this location and will be the last one.
Atmosphere: 3
Food: 3
Service: 1
Ate here on the evening of 10/18. Unsure if they are even open and taking order at nearly 9 pm I place an order on the app. Nervous yet, I call. This store took in my order and proceeded to make a sandwich that I beg Jesus, nay, SpongeBob himself couldn’t come over and square up against. Sir, ma’am, both or non. You person of sandwich making excellence…. Your story won’t go untold. Your ability to layer the tuna so smoothly, evenly and lightly pressed into the bread is beyond that of which any humble man such as myself as ever been lucky enough to be part of… . I said extra mayo and you knew exactly what I needed. The pickles so perfectly placed I almost think monk came in on his day off from cleaning his daytime Emmy to help make sure every single one had coverage. And extra salted. I tasted the ocean and I liked it. 8/10 forgot the onions. Will be back for another try, maybe.
Atmosphere: 5
Food: 5
Service: 5
We live close by so this is an easy stop for us! However, I put in a VERY easy order online and did not tip. My husband walked in to pick up and the employee was overheard telling another employee “I’m going to start denying orders w/o a tip” and passively aggressively wrote “thanks for the tip” on the receipt. I strongly feel that tips are meant to supplement a service industry income (2.13) and/or if you have a large or difficult order. I will no longer support this location with that attitude
Atmosphere: 1
Food: 4
Service: 1
When it took a few minutes for someone to come from the back I should have left. The man was rude and only gave me 2 scoops of tuna and every other subway always gives me 3! When I asked about it he said I would have to pay extra I started to walk out. But I'm going to call corporate! Subway is one of my favorite places to eat cause EAT FRESH!! BUT this location is definitely one of the worst. It's in a great location and looks fantastic but the service was 2 thumbs ???? down
Atmosphere: 2
Food: 3
Service: 1
I wish this place was under completely new management or it would just shut down. It made no sense to remodel this place and not change anything in regards to the level of service you provide people. The quality of the food (toppings) are horrible, and the customer service is trash. I live within walking distance of this place, and I get in my car and drive all the way to Lauren’s Rd Subway because the service and food toppings at this one is so bad. The very last time I went here I got a fountain drink, and I looked in the cup, and it was black particles (huge) in my Sprite. I never stepped foot back in this nasty place. I don’t know if these folks are family or what, but they need to shut down. They should not be serving customers in any capacity at all. This entire area is starting to really boom, and it’s no need in wasting an entire suite providing bad food and customer service. Let another business have that space that will provide good, fresh, clean food, and good customer service.
Atmosphere: 1
Food: 1
Service: 1
this is my second time coming to this subway and l get off of work at 8-8:30pm sometimes and this is the closest subway near my job and online it says they close at 9:30pm, just for the girl to say we’re closed when CLEARLY it says 9:30pm on the website and at the front door! l walked in at 8:50pm just for her to turn me back around and this is my second time going through this at this same location, and then l seen her do the same to the guy that went inside after me. ridiculous & that is not okay. l walked in there and everything was already put up, l was honestly upset because i was craving subway so bad. lol #pregnancylife but please do better hudson subway. l get it you want to go home but don’t have your website and front door say you close at 9:30pm if you’re gonna turn off the open sign at 9pm. makes no sense.
Crew members seem clueless of the subway app and wouldn’t take my code for a coupon promotion! Completely just rude! I will never visit this location again!
Atmosphere: 1
Food: 1
Service: 1
Staff has no clue how to operate the subway app and was not knowledgeable enough to sale the product I will not be wasting my time going back there again! I am definitely sticking with Jersey Mike’
Service: 1
After waiting for 4 other people to place their order, when it was my turn, the clerk told me they don't take coupons! The coupon was from my local paper and it was a Subway closest to my house?? It makes no sense.We've never had this happen when we travel and use a coupon. I could have ordered, but chose to leave and get a full price sandwich at Arby's. Sale lost and customer lost! Please post a sign that you don't take your company's coupons!
Kid-friendliness: Not very friendly or considerate employees!
Restaurantji Recommends
Walked in the store and looked at the meats and other toppings. They were nasty and old looking, especially the tomatoes and lettuce. Asked the lady behind the counter if they had fresh lettuce and tomatoes she said no. Disgusting. Walked out and went to dominoes pizza next door.
Amazing and sociable service. Honestly made my day!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Potato Chip, Cookies
How can your national chain not take coupons? And why is the manager telling the employees that they can't take them?
Complaint: I couldn't complete the survey bc my husband left a note on the receipt for the gals working and only kept the part with the survey web address. Just want to say, all other subways, they greet you when you come in....this one, they chilled and talked and laughed and out right ignored us, standing at the "start order" area at least 15 seconds before my husband said, "hey yall" and started our order. He used to work at subway and this is not up to par. As much as bread and a few slices of meat and cheese costs with you guys, proper training would be nice. Also, one of the employees was wearing a fleece hoodie and absolutely nothing that showed she is a subway employee. The only reason we knew is bc she was behind the counter for a little. Then she came out and watched some TV for bit. Also, my husband returned from the bathroom disgusted bc there was fecal matter on the walls, the toilet paper dispenser was falling out of the wall, there was rust water dripping from the faucet, no soap in the soap dispenser, no sanitizer, couldn't get paper towels out of the dispenser bc whomever had placed them incorrectly. So we decided to go elsewhere for myself and our child to potty. And a final note, our son greeted the next customer as the employees outright ignored him as well. 10/10 do NOT recommend!
Toppings offered do not appear to be fresh. Lettuce is brown and spinach was slimy. Would normally add green peppers and cucumbers, but opted against it because of appearance.
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