Applebee's Grill + Bar

Name: Applebee's Grill + Bar
Address: 203 S Fifth St, Hartsville, South Carolina, 29550, US
Telephone: (843) 339-2611
Price range: $
Rating: 2.4

$ • American, Sports Bars, Burgers

Hours:
203 S Fifth St, Hartsville
(843) 339-2611

Menu Order Online

About Applebee's

Applebee's Grill + Bar offers solid food with Bourbon St. style options like Bourbon chicken/shrimp with mashed potatoes. The beer variety is nice. The wait staff is friendly, attentive, and very kind. Refills could be quicker, but overall, it's a fun place to visit for a casual and enjoyable dining experience. The food was cooked well, hot, and tasty. The chicken in the grilled chicken Caesar salad was well seasoned. Many customers mention they always try to visit this location when in town, and in their many years of visiting, they have never had an order wrong. The food is consistently amazing, with favorites like quesadillas, salad, Bourbon chicken, and shrimp, always prepared perfectly. The manager is attentive, checking on how things are going, and the restaurant remains a popular spot for repeat visits.

However, there are some issues with service at this location. While the food is praised for its presentation and flavor, the front of house staff sometimes struggles with guest interactions. One reviewer noted that the hostess seemed disinterested and was training new hires in a disengaged manner. Despite the good food and quick turnaround from order to table, service can be inconsistent, and some guests experienced long waits for drink refills and poor customer service, especially when the restaurant was not busy. One customer expressed disappointment about being forced to leave a tip that the server did not earn, highlighting the importance of good service for repeat business. Overall, the location has potential to be high volume if the service culture improves and staff focuses on friendly, engaging guest interactions.