I had a terrible experience with my recent order. I placed an order for a graduation party to be picked up on Saturday at 9:00 a.m. To ensure everything was correct, I even called that morning and was told that my order was in their system and would be ready on time.
However, when my pickup person arrived at 8:50 a.m., they were informed that the order had been prepared incorrectly. This caused an unnecessary delay, and the corrected order wasn’t ready until 9:08 a.m.—putting us behind schedule for an important event.
To make matters worse, the person picking up the order had to request a discount for the inconvenience, and only a small 10% was offered. Given the stress, delay, and lack of proactive customer service, this was incredibly disappointing.
This experience fell far below expectations, especially for an event as significant as a graduation celebration.
To add to this, the owner commented weeks ago saying to contact them that they were going to make it right. I reached out immediately to the email provided and nobody has reached back out to me…crickets.
James “MadDog” Warren
Great food, but a little overpriced.
James Kohler
Ordered the ultimate ham combo… and another ham biscuit. Even repeated my name and the order at the window. Arrived at home to find 3 plain sausage biscuits in the bag.
John Jorgensen Jr.
First time I've ever had it, it was delicious
Patrick Daniels
Great place. Always hot food and nice people. Very clean place
Megan kealey
Love breakfast from Bville! You have a good variety of different things to choose from and new things to offer every so often! 10/10
Sondra Harris
Large variety of great breakfast
Tom Corbett
This is the best fast food establishment in Hartsville.
Willie Green
Wonderful food awesome staff
Emily Shokes
We've started going for Sunday brunch after moving to town. While the eggs are a little lack luster, anything biscuit-related is absolutely top tier. They also have great tea and coffee and their blueberry muffins are absolutely amazing. Beyond all that though, the service is SPECTACULAR. Everyone in there is so nice and engaging, even at stupid-o'clock in the morning
Started out at the drive-thru where there is a person standing to take your order well in front of the signage explaining what foods they sell. Once we place our order we paid, drove around and was instructed to pull off and wait....with the 5 other waiting cars. After about 8 minutes the drive thru associate quickly handed a bag to the driver and on quick inspection turned out not to be our order. So I went to the window and explained. The associate took the food that had already been in my car, with my hands on it ( to check the order), and took it to another waiting vehicle and finally gave me my order. Then on the way home we realized the dog biscuit ( that you pay for) wasn't included, so we had to turn around and go get that. I understand that drive thrus get busy but verifying the vehicle and food order is a very simple check to make sure other customers haven't handled your food before you get it. The food was decent but the two honey buns were seemingly without any icing and tasted very bland. Plus this is supposed to be a higher level dining experience than your typical fast food place but that was not my experience.
Atmosphere: 1
Food: 2
Service: 1
Sean Connolly
Fast, friendly service. Don't forget the dog biscuits!!
Atmosphere: 5
Food: 5
Service: 5
Bobby Cumbee
Great breakfast food and friendly staff.
Atmosphere: 4
Food: 5
Service: 5
Carl Griggs
Food is great! People are very friendly!
Atmosphere: 5
Food: 5
Service: 5
Eddie Crawford
Great customer service, pancakes were good, sausage and grits could have more flavor, and eggs were good. Very nice place to have breakfast.
I had a terrible experience with my recent order. I placed an order for a graduation party to be picked up on Saturday at 9:00 a.m. To ensure everything was correct, I even called that morning and was told that my order was in their system and would be ready on time.
However, when my pickup person arrived at 8:50 a.m., they were informed that the order had been prepared incorrectly. This caused an unnecessary delay, and the corrected order wasn’t ready until 9:08 a.m.—putting us behind schedule for an important event.
To make matters worse, the person picking up the order had to request a discount for the inconvenience, and only a small 10% was offered. Given the stress, delay, and lack of proactive customer service, this was incredibly disappointing.
This experience fell far below expectations, especially for an event as significant as a graduation celebration.
To add to this, the owner commented weeks ago saying to contact them that they were going to make it right. I reached out immediately to the email provided and nobody has reached back out to me…crickets.
Great food, but a little overpriced.
Ordered the ultimate ham combo… and another ham biscuit. Even repeated my name and the order at the window. Arrived at home to find 3 plain sausage biscuits in the bag.
First time I've ever had it, it was delicious
Great place. Always hot food and nice people. Very clean place
Love breakfast from Bville! You have a good variety of different things to choose from and new things to offer every so often! 10/10
Large variety of great breakfast
This is the best fast food establishment in Hartsville.
Wonderful food awesome staff
We've started going for Sunday brunch after moving to town. While the eggs are a little lack luster, anything biscuit-related is absolutely top tier. They also have great tea and coffee and their blueberry muffins are absolutely amazing. Beyond all that though, the service is SPECTACULAR. Everyone in there is so nice and engaging, even at stupid-o'clock in the morning
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Started out at the drive-thru where there is a person standing to take your order well in front of the signage explaining what foods they sell. Once we place our order we paid, drove around and was instructed to pull off and wait....with the 5 other waiting cars. After about 8 minutes the drive thru associate quickly handed a bag to the driver and on quick inspection turned out not to be our order. So I went to the window and explained. The associate took the food that had already been in my car, with my hands on it ( to check the order), and took it to another waiting vehicle and finally gave me my order. Then on the way home we realized the dog biscuit ( that you pay for) wasn't included, so we had to turn around and go get that. I understand that drive thrus get busy but verifying the vehicle and food order is a very simple check to make sure other customers haven't handled your food before you get it. The food was decent but the two honey buns were seemingly without any icing and tasted very bland. Plus this is supposed to be a higher level dining experience than your typical fast food place but that was not my experience.
Atmosphere: 1
Food: 2
Service: 1
Fast, friendly service. Don't forget the dog biscuits!!
Atmosphere: 5
Food: 5
Service: 5
Great breakfast food and friendly staff.
Atmosphere: 4
Food: 5
Service: 5
Food is great! People are very friendly!
Atmosphere: 5
Food: 5
Service: 5
Great customer service, pancakes were good, sausage and grits could have more flavor, and eggs were good. Very nice place to have breakfast.
Atmosphere: 5
Food: 4
Service: 5
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