I order the same thing at every dunkin and it gets made the same way, but every time I come to this one it’s made differently and it taste nasty.
Food: 1
Christina Morgan
I've had amazing Dunkin and I've had meh dunkin' and this is meh so u guys need to step in on up ,never have a vaerity to choose from and I got robbed of my freebie not once but twice and when I asked for help the guy working didn't know how to fix it,so I spent 20 $ in one afternoon didn't get the deal or the flavor I wanted highly dissatisfied and I just moved here so any others nearby?
Atmosphere: 2
Food: 3
Service: 3
Alisha Carey
My daughters love this place. I hate it. So that's why a 3. I got sweet tea which was like sugar water. I got a raspberry doughnut which made me wish a Krispy Kreme was near. I don't care for this place. But my daughters loves their doughnuts and iced coffee. So I will be fair.
Atmosphere: 5
Food: 3
Service: 5
Shannon Freeman
Asked for a donut that was featured in a commercial & the lady paused & started talking about us. I knew she was talking junk bc someone else had to come over the headset & finish the conversation when I mentioned that we saw her through the window after a long pause. The service has always been bad & keeps getting worse. You’re better off going to Starbucks or Creama.
Atmosphere: 1
Food: 1
Service: 1
Romeo Dallas
I recently had a bad experience at Dunkin' donuts in Hartsville. I asked her for chocolate eclairs with custard. And she would not give me what I asked for and told me that I was wrong and that they were all the same. I am very disappointed and I will be contacting corporate. And she also yelled at me to get out and I have witnesses.
Atmosphere: 1
Food: 1
Service: 1
Kim Schutte
I took my son to get ice cream yesterday. They had a picture on the menu of cotton candy so that is what we asked for. They didn’t have it. So he asked for cookies and cream. They didn’t have it. So he asked for vanilla. They didn’t have it. Finally his fourth choice of mint chocolate chip they had so we got that. I also got a dozen assorted donuts. I went to pay and was given the ice cream and was told thank you have a nice day. I asked her what about the donuts? So she hurried and got a dozen donuts. I was not told a total and was given no receipt. My son starts eating his ice cream and finds a long black hair in the bottom. We won’t be returning to this location.
Atmosphere: 1
Food: 1
Service: 1
Teri O'Meara
Dunkin will ALWAYS be my choice!!!
Atmosphere: 5
Food: 5
Service: 5
Adam Dixon
Customer service was at its most unprofessional at its finest. Ive came in multiple time with a simple order never asking for too much and have always been looked at like a Fool. Manager derserves a zero in communication, facial expression and just overal decorem. If you dont know how to treat a customer treat yo self to unemployment.
Atmosphere: 1
Food: 1
Service: 1
Destini Blanding
The service was rude they all seem like they have an attitude with you soon as you walk in the building. They lack a smile and talk nasty to you. All I have to say is if you don’t like your job quit baby!!!! And that’s on my soul.
Atmosphere: 3
Food: 5
Service: 1
Yogi
The workers here are just lazy,they be smoking weed out back. Never going to eat or drink anything from this store.
Donuts were dry. Tried to give it to my dog, she chose her butt over them they were so bad.
Atmosphere: 2
Food: 1
Service: 1
Lisa C.
Customer service is nonexistent. Online donut ordered was not only incorrect but stale. Coffee cups were 1/2 full. When I asked for them to be filled she just shrugged her shoulders and said that’s how they come. How hard is it to fill a coffee cup or exchange a donut? The tip jar is a hilarious addition.
K. T.
Pitiful! The store employee had a faulty headset today. I requested water and asked about your choice of donuts three different times. Your employee seemed to lose contact with me as she was non-responsive just as many times. I finally gave up and ordered the minimum of what I was planning to and when I got to the window she still had to charge me again because she forgot my water.
Atmosphere: 2
Food: 3
Service: 1
Ken McRae
My first stop most mornings. Always friendly service with a smile and great coffee!
Atmosphere: 5
Food: 5
Service: 5
tcrunner66
This is our go to dunkin we stop at traveling to NC the coffee and tea are always fresh! Kyra is always so sweet
I order the same thing at every dunkin and it gets made the same way, but every time I come to this one it’s made differently and it taste nasty.
Food: 1
I've had amazing Dunkin and I've had meh dunkin' and this is meh so u guys need to step in on up ,never have a vaerity to choose from and I got robbed of my freebie not once but twice and when I asked for help the guy working didn't know how to fix it,so I spent 20 $ in one afternoon didn't get the deal or the flavor I wanted highly dissatisfied and I just moved here so any others nearby?
Atmosphere: 2
Food: 3
Service: 3
My daughters love this place. I hate it. So that's why a 3. I got sweet tea which was like sugar water. I got a raspberry doughnut which made me wish a Krispy Kreme was near. I don't care for this place. But my daughters loves their doughnuts and iced coffee. So I will be fair.
Atmosphere: 5
Food: 3
Service: 5
Asked for a donut that was featured in a commercial & the lady paused & started talking about us. I knew she was talking junk bc someone else had to come over the headset & finish the conversation when I mentioned that we saw her through the window after a long pause. The service has always been bad & keeps getting worse. You’re better off going to Starbucks or Creama.
Atmosphere: 1
Food: 1
Service: 1
I recently had a bad experience at Dunkin' donuts in Hartsville. I asked her for chocolate eclairs with custard. And she would not give me what I asked for and told me that I was wrong and that they were all the same. I am very disappointed and I will be contacting corporate. And she also yelled at me to get out and I have witnesses.
Atmosphere: 1
Food: 1
Service: 1
I took my son to get ice cream yesterday. They had a picture on the menu of cotton candy so that is what we asked for. They didn’t have it. So he asked for cookies and cream. They didn’t have it. So he asked for vanilla. They didn’t have it. Finally his fourth choice of mint chocolate chip they had so we got that. I also got a dozen assorted donuts. I went to pay and was given the ice cream and was told thank you have a nice day. I asked her what about the donuts? So she hurried and got a dozen donuts. I was not told a total and was given no receipt. My son starts eating his ice cream and finds a long black hair in the bottom. We won’t be returning to this location.
Atmosphere: 1
Food: 1
Service: 1
Dunkin will ALWAYS be my choice!!!
Atmosphere: 5
Food: 5
Service: 5
Customer service was at its most unprofessional at its finest. Ive came in multiple time with a simple order never asking for too much and have always been looked at like a Fool. Manager derserves a zero in communication, facial expression and just overal decorem. If you dont know how to treat a customer treat yo self to unemployment.
Atmosphere: 1
Food: 1
Service: 1
The service was rude they all seem like they have an attitude with you soon as you walk in the building. They lack a smile and talk nasty to you. All I have to say is if you don’t like your job quit baby!!!! And that’s on my soul.
Atmosphere: 3
Food: 5
Service: 1
The workers here are just lazy,they be smoking weed out back. Never going to eat or drink anything from this store.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Donuts were dry. Tried to give it to my dog, she chose her butt over them they were so bad.
Atmosphere: 2
Food: 1
Service: 1
Customer service is nonexistent. Online donut ordered was not only incorrect but stale. Coffee cups were 1/2 full. When I asked for them to be filled she just shrugged her shoulders and said that’s how they come. How hard is it to fill a coffee cup or exchange a donut? The tip jar is a hilarious addition.
Pitiful! The store employee had a faulty headset today. I requested water and asked about your choice of donuts three different times. Your employee seemed to lose contact with me as she was non-responsive just as many times. I finally gave up and ordered the minimum of what I was planning to and when I got to the window she still had to charge me again because she forgot my water.
Atmosphere: 2
Food: 3
Service: 1
My first stop most mornings. Always friendly service with a smile and great coffee!
Atmosphere: 5
Food: 5
Service: 5
This is our go to dunkin we stop at traveling to NC the coffee and tea are always fresh! Kyra is always so sweet
Atmosphere: 5
Food: 5
Service: 5
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