Zaxby's Chicken Fingers & Buffalo Wings

Food was great and service was fantastic!

Atmosphere: 5

Food: 5

Service: 5

Bathrooms are not clean at all I have never used them and when you pay for exstra stuff you never get it

Atmosphere: 1

Food: 1

Service: 3

Always fresh food.

Atmosphere: 5

Food: 5

Service: 5

I’ve been a loyal Zaxby’s customer for years, and I genuinely love the brand—which is why what happened at the Hartsville, South Carolina location was so disappointing.

I spent $52 and received what I can honestly describe as the worst food I’ve ever been served. The chicken tenders were so low-quality that I’ve had gas station beef jerky that tasted better. The portions were scarce, and the overall meal was unacceptable for what I paid.

To make it worse, once I got back to my hotel I realized they had forgotten half of my order, so I had to drive back. When I returned, I sat at the front counter while three employees sat in a booth talking, and I could not get anyone to acknowledge me or provide service. It was completely unprofessional.

This experience was a complete joke from start to finish—poor food quality, incomplete order, and a total lack of customer service. I expect far better from Zaxby’s, especially as a long-time customer.

Atmosphere: 1

Food: 1

Service: 1

The food was good ..only 1 person was working the counter...the restaurant inside was disgusting

Atmosphere: 1

Food: 5

Service: 2

Play too damn much on your evening shift this a damn professional setting not a damn playground

Atmosphere: 1

Food: 1

Service: 1

Very little seasons in a cup

Atmosphere: 1

Food: 3

Service: 1

Got a zalad from there it was great they had great customer service and fast speed service

Atmosphere: 5

Food: 5

Service: 5

My salad tasted very old. The egg was was like rubber and the cucumbers looked very old as well. They only put a half of piece of bacon on my salad. I had to ask for the bacon and egg because they didn't put it on there in the first placeand of course the worker had an attitude about it. Usually enjoy their salads but I don't think I'll be returning in a while.

Food: 1

Service: 1

Staff was amazingfood was great. Tiffany had such a great personality, will be back

Atmosphere: 5

Food: 5

Service: 5

Not bad at all taste better then I thought it would recommend them over Cains.

Atmosphere: 5

Food: 5

Service: 5

We typically frequent this location, but have now stopped. We have seen one or more mice in the dining room on at least three separate occasions within the span of three months. Each time we were dining in the evening. We have let employees at the store know and even emailed the corporate office. We are concerned and disappointed that the rodent issue has not been addressed.

Atmosphere: 3

Food: 4

Service: 3

I went to the Hartsville store drive through and ordered a 10 tenders and payed for a 10 tinders drove home twenty minutes away and when I arrived home I discovered I had only gotten a big Zac snack, that store hires the most incompetent people to work there of any other store I have ever been to, that will be my last stop ever at that location

Not too bad. Service has improved a little bit. But the wait is still too long. One of the slowest Zaxby I have been to, yet I keep coming back lol.

Atmosphere: 3

Food: 3

Service: 3

Fast service, good food except cheese bites.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried White Cheddar Bites