Blue lagoon
841 William Hilton Pkwy suite L, Hilton Head Island
(843) 715-2544
Recent Reviews
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Now called Carlito's Mexican Bar & Grill
Excellent food & service
Under new ownership (name change)
Atmosphere: 4
Food: 5
Service: 5
Very good food with a warm and pleasant atmosphere. The staff is very personable and ready to make the dining experience memorable.
Atmosphere: 5
Food: 5
Service: 5
Watched a roach crawl up the wall…at the end of our meal.
Atmosphere: 1
Food: 2
Service: 4
This place is a hidden gem! So welcoming and the food was DELICIOUS! We had the veggie quesadilla and street burrito with a bowl of fresh guacamole 🤩 We haven’t had service this great in a long time and will definitely return.
Atmosphere: 5
Food: 5
Service: 5
Great service, great food, and has great hours. We’re here on vacation and eat late so this was a great option!
Atmosphere: 5
Food: 5
Service: 5
Love the service. The lady was very sweet and she did a great job. The mi heladas were delicious. The ceviche was very tasty and was a large portion. The mojarra was cook to perfection. I will definitely go back before I go back home.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birria Tacos
The food was delicious and the service was exceptional. Highly recommend
Atmosphere: 5
Food: 5
Service: 5
The customer service was great, no issues with that, but the food has a lot to wish for,
The oyster were served frozen, the fried fish (mojarra frita) was fried frozen, it was supposed to be fried marinated with garlic sauce instead they fried it and pour raw granulated garlic on top of it and it was raw in the middle, then we asked for a couple of different hot sauces to disguised the old frozen flavor on the fish and got charged 2 dollars for an ounce of sauce, got back with an upset stomach and woke up with stomach flu, no wonder the place was dead when we got there on a Saturday 7pm, the price would be reasonable if the food was up to par, nice staff but do better on you quality of food and cooking procedures
You get a 2 star,
Atmosphere: 3
Food: 2
Service: 4
Staff was very attentive and the food was good. The restaurant stays open late compared to others near by, which makes it a great late night place to get food.
Atmosphere: 5
Food: 5
Service: 5
The food was cold and when I called back to get a new order or refund the waitress had a nasty attitude
Restaurantji Recommends
Great experience. Great service.
Atmosphere: 5
Food: 5
Service: 5
Food was not freshly prepared.
The food is cold, the waitress's service is very bad, she looks like she doesn't want to be there working.
It is not friendly at all and the prices are very expensive for a place like this
Atmosphere: 1
Food: 1
Service: 1
On Wednesday I visited the place and it is the worst service I have ever received. The waiter didn't know how to divide a bill and the person in charge took a long time to be able to charge me. I don't know what they were doing on the phone and they couldn't charge me. The food was bad, the atmosphere is not there, everyone looks like they don't want to be there. I DO NOT RECOMMEND THIS PLACE.
Atmosphere: 1
Food: 1
Service: 1
Will not return.
To start with I ordered an unsweetened ice tea, and a child at the table ordered a half and half iced tea. A few minutes later I was notified they had no unsweetened tea, however, a half and half tea suddenly appeared 5 minutes later for the child. Hmmmmm.... They never came back with my tea.
I then ordered the Texas fajitas, it came with three small tortillas, not enough for the portion of food it was served with, a small amount of lettuce, two small slices of tomato, etc., and absolutely flavorless beens and rice. The Coup de grâce came when I tried to eat the obviously frozen shrimp, and the rubber band "steak". At this point I stopped and didn't even bother with the chicken. I would like to say I very rarely send food back, however, this was one of those times.
They did offer to make something else, and provided an explanation that they KNEW that the steak and shrimp were not the best which is why they were changing vendors , and perhaps something about new management, I honestly stopped listening after being told they knew the food wouldn't be that good.
I am not trying to put down this establishment but there is clearly some work to be done.
As for ambiance, one word, lacking-
Atmosphere: 2
Food: 1
Service: 2
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