Express Wok
4b Mathews Ct, Hilton Head Island
(843) 689-2888
Recent Reviews
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Best Fried rice of the low country
Atmosphere: 5
Food: 5
Service: 5
Absolutely amazing, a hidden GEM! I've been going here for years and have never found another place that comes close to their flavor. It's truly one of a kind. I also love that it's a genuine family-owned spot, they always remember a familiar face and greet you with such warmth. It feels like coming home every time.
Atmosphere: 5
Food: 5
Service: 5
The service is terrible.
Atmosphere: 1
Food: 1
Service: 1
This is a great place for take out, the food is yummy. However, I've called on several different occasions (3-4 times) where I've been told they don't have any chicken wings. I understand it can get busy but it is totally unacceptable to not have wings throughout the week when it is listed on the menu. Maybe only serve chicken wings on certain days or prepare better so that you don't run out.
Food: 5
Honestly, I’m not one to throw around the “i’m from NY “ phrase… EVER. BUT, coming from the food mecca that I do, to say this chinese take out is so on-point, is a big deal. I travel a lot and it’s hard to find the real deal. The best Gyoza ever, light, crispy, perfect size. The lo-mein is tight, and the fried rice is actually the dark fried rice you’d expect, none of that light color nonsense. Everything I’ve had so far hits. The owner’s cool too. Sometimes they have no boneless ribs, lol but it’s okay, get something else. 😉
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Express Wok Lo Mein, Express Wok Fried Rice
The fried rice did not appear or taste like fried rice. The barbecue ribs could have better and less fat
Atmosphere: 2
Food: 1
Service: 2
This whole establishment needs to be thrown in the trash the customer service was horrible . The whole staff we’re eating at the front table
When we talked in. Seemed like they didn’t care if customers were ready to order. I wouldn’t Recommend .
Customer sevice sucks...food seem old and dry out. They never have lunch specials that they advertise on their menu. And i went there 3x thinking it would change but it did not. I would not recommend this Chinese restaurant to anyone. Hopefully they can get it together.
Atmosphere: 2
Food: 1
Service: 1
Don't waste your money here . Smallest portion of Chinese food I've ever gotten. My order of general tso, maybe had 7 small pieces of chicken. Definitely not worth 15$ . Will not be back
Atmosphere: 1
Food: 1
Service: 1
Little place with big flavors, will come again
Atmosphere: 4
Food: 4
Service: 3
Restaurantji Recommends
Great food and service
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Fried Rice
I would give rating in negative if possible.
Worst customer service ever. Food was also below par. Lady at the reception had lot of attitude.
Right from outset, she was mean and absolutely rude. Also restaurant smelled really bad. We had to eat outside due to smell.
She overcharged us on our food and not even ready to give us breakdown of charges and tiny invoice had no details about charges.
My wife asked her that why are you so rude and did she believe in customer service? Her response was she didn’t want any more customers and she already has enough customers. Who talks like that?
Food was also salty and vegetables were burnt out.
Never again. We had very good experience with “Asian Bistro” Food quality and customer service was far more superior.
Atmosphere: 1
If I could do a 0 stars , I WOULD.
The lady upfront is so rude .
I seen the reviews, but still decided to give it a chance because we all have different perspectives of things. However, I am very disappointed to say, they were indeed correct.
I get it, you’re rushed . It’s busy.
But the amount of disrespect that you get from the person upfront is crazy. Like ma’am, I am paying for my meal. I’m not asking for a discount or for you to give me my meal for free.
I definitely advise people to not eat here !
It is not just angry customers speaking their side , these are actual facts .
I was appalled by the service here. I sat down at the table with menus, never asked if we wanted water more or less even say how are you. Once the food came out in a brown to go bag I asked do you have plates to dine in. After an exchange she asked “what do you want from me!” I can’t believe she argued with a paying customer for a plate.
Do not eat here she is a horrible little lady.
Service: 1
I went to China Wok, because a co-worker told me that it had great food. When I walked in the atmosphere wasn't very welcoming. When I went to the counter the lady said, "yeah?" I said, "excuse me?" Then she went on to ask, " what you want?" I ask again, "excuse me? Can I look at the menu to decide before ordering?" She said yes. 30 seconds later, she asked, "you know what you want?" I told her yes I decided. I ordered fried shrimp. The shrimp was fried too hard. On my way out the door, I thanked her for my food and I made it clear that I won't be returning.
Atmosphere: 1
Food: 2
Service: 1
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