McDonald's
2 Plaza Drive, Hilton Head Island
(843) 681-8025
Recent Reviews
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Overall it was pretty good as most McDonald's are.
Atmosphere: 5
Food: 5
Service: 5
Most rudest, unprofessional,incompetent McDonald's i ever been to. From Gatlinburg TN to Panama City Beach FL. The owner needs to reevaluate their employees. #1 they had to keep reasking my order,they would only knode their head when you asked or said ty,and even reasking for my order they still got it wrong. Do better or close down.
Atmosphere: 1
Food: 2
Service: 1
Today I had the worst experience at this McDonald’s. I went through the Drive-Thru to pick up my order, which I had already paid for over half an hour earlier. Since it was raining, I decided to go directly to the window so no employee would have to come outside and get wet.
One employee reacted rudely, told me my order wasn’t ready and that I shouldn’t have gone through there. On top of that, she insulted me and spoke to me in a very disrespectful manner.
I find this treatment unacceptable, especially from someone representing a company like McDonald’s, which should focus on giving customers a positive experience. I hope the managers take action regarding this situation, because experiences like this severely damage the restaurant’s image.
I’ve been to this McDonalds at least (8) times. This is the absolute WORST McDonalds I’ve ever been to. The employees don’t know the Filet of Fish comes with Tartar Sauce. After waiting forever for my order, then waiting forever for them to figure out they forgot to put tartar sauce on my sandwiches. The manager was standing in the background looking like she wasn’t sure if the Filet of Fish comes with Tartar Sauce. I’m tired of paying $20 for a finger sandwich and fries, to have the order be wrong 8/8 times I’ve been there. This particular McDonalds gets nearly Zero local customers because they’re awful. They rely on ripping off tourist. After you eat here, you’ll be broke but still hungry. Go to CookOut always instead. They don’t have employees that are in a constant stupor, with an unqualified manager, serving you over priced wrong orders. I’ll never be back here- HHI local. Good luck in the offseason.
Atmosphere: 1
Food: 1
Service: 1
Quick, tasty breakfast and great service! We stopped by McDonald's for breakfast and everything hit the spot. The food was fresh, served fast, and the staff was friendly and efficient. Perfect start to our morning!
Atmosphere: 5
Food: 5
Service: 5
Great place to get a quick bite to eat.
Atmosphere: 5
Food: 5
Service: 5
Mostly employees here can’t speak English. I understand visiting a country and not knowing their language, but if you live here for crying out loud.. I had to ask two different employees that I wanted Mac sauce added to my double quarter pounder. The second employee shook her head like she understood me.. guess what I got a plain double quarter pounder.
Every McDonald’s I seem to go to has at least one or two mistakes per order. The service is getting absolutely unreal. Don’t count on me visiting this site again.
Atmosphere: 3
Food: 3
Service: 1
Dont bother coming here, took too long to take order and order was wrong when we did get it.
Atmosphere: 1
Food: 1
Service: 1
It's a McDonald's
Very nice and helpful workers, had lots of beach themed decorations, and the food was good.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We had to wait 1 hour to get food in line and they were being rude.vary disappointed 😔
Atmosphere: 1
Food: 1
Service: 1
Terrible, food took at least 25 minutes and all I ordered was a burger and nuggets… seems like only one person is working
Atmosphere: 1
Food: 4
Service: 1
Delicious food at a great price.
Atmosphere: 5
Food: 5
Service: 5
I had a good dining experience there.
Atmosphere: 4
Food: 4
Service: 4
Slow and unfriendly staff
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