Starbucks

Island Crossing Shopping Center, 11 Palmetto Bay Rd, Hilton Head Island
(843) 341-5477

Recent Reviews

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Wendy BROOKER

Ran into Starbucks to get the lemon iced slice of cake

Atmosphere: 5

Food: 5

Service: 5

Audrey Wilkin

Service was horrible. Drinks were made incorrectly and we were told we had to buy another to have them made correct. Barista poured part of the drink (shaken espresso) out to make room for cold foam. Do not recommend this Starbucks. Management needs to put there employees in check.

Atmosphere: 1

Food: 1

Service: 1

Sean OConnor

I think either Starbucks needs to start paying their employees more or staffing better. The service at this particular Starbucks involved, rude, baristas, and drinks that were not prepared properly. I often that the baristas are eager to want their tips upfront, but don’t deliver on proper drinks on the back end after the tips already given.

Atmosphere: 2

Food: 2

Service: 1

Taylor Robertson

We placed a mobile order which showed a 5-7 wait time. We arrived and there was a huge line so as 4 minutes had already passed the line added 5 minutes anyways so not like the timing was an issue. We got in line and the lady was talking very impatiently and told us we need to wait in the parking lot. No parking spots left us awkwardly circling the parking lot and it was just a weird experience. Been to over a hundred starbucks and never was asked to sit in the parking lot while they make our drinks. Just weird staff.

Atmosphere: 1

Food: 2

Service: 1

Julie Ratchford

Y’all please…was there ever a Starbucks that didn’t make your life better?

Atmosphere: 5

Food: 5

Service: 5

Jon Haldane

No drive through! Parking somewhat difficult at times! Great for a pick up and Go beverage!

Atmosphere: 2

Service: 4

HopefulElectEliana HopefulElectEliana

Always great experience.

Atmosphere: 5

Food: 5

Service: 5

WifeOfProphet PrincessOfHopefulElect

Always great experience.

Atmosphere: 5

Food: 5

Service: 5

Maurice Orr (Entrepeneur)

Recommended, staff fast with orders -Jimmy Jon's fast!!! Atmosphere the best if your kinda into your own space with no stares.

Vegetarian options: Not the largest selection but very accurate!

Parking: Easy to access and always an available spot.

Kid-friendliness: No jagged door opening, wide entrance and front space.

Wheelchair accessibility: Wide door entrance.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Bacon Gouda & Egg Sandwich

Dustin Sutton

Great service new location always great coffee

Atmosphere: 5

Food: 5

Service: 5

Jessica Harley

Clean, fast and nice outdoor place to sit and read.

Atmosphere: 5

Food: 5

Service: 5

Danie Domrese

Great staff very friendly and pick on their feet!! Cozy area and friendly welcoming smiles all around! Plus I appreciate how clean the store is they keep on top of it for sure! Coffee is always made to perfect in my book!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cinnamon Dolce Latte, Pour Over

David Phillips

Lemon bread was good, but property/inside was needing care

Atmosphere: 3

Food: 4

Service: 4

Edith Quinonez

Always very friendly and attentive! Positive attitudes within the store and their customers. They never make you feel like you need to rush with your order. But what truly sets this store apart from the others is their commitment to quality. The service here is top-notch too. The staff is incredibly knowledgeable and passionate about coffee, and helpful in their recommendations or answer any questions you may have.The ambiance is cozy and inviting, with comfortable seating and soft background music, making it the perfect spot to unwind or catch up with friends.**Pros:**- Exceptional coffee quality- Cozy ambiance- Friendly and knowledgeable staff- Ethically sourced beans- Alternative milk options available

Atmosphere: 5

Food: 5

Service: 5

Playa Squirrel

Standard Starbuck's fare. I showed up and hour before closing and they were already starting to close up. Felt like I was getting the bum's rush.

Atmosphere: 4

Food: 5

Service: 4

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