Starbucks
24 Shelter Cove Ln, Hilton Head Island
(843) 816-6456
Recent Reviews
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As is the case with many Starbucks, this location prioritizes mobile and drive-through. It took 15 minutes to get a cup of coffee in the store after ordering.
Made me a drink for my birthday when I didn't see it on the menu, made my day! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Lots of selections with very supportive staff, we'll be back again and again. Super fast service and clean restrooms. Wish I could give more than 5 stars. You deserve it!
Atmosphere: 5
Food: 5
Service: 5
Because of my allergies, I usually make my own iced coffee in the morning. I agreed to meet a long time friend at this Starbucks location for breakfast and I brought my own beverage. While waiting for my friend to arrive, a male employee behind the counter made negative commentary on me not ordering anything. Embarrassed and belittled, I left the Starbucks and waited for my friend in my car. She decided not to give them her business and we picked another place to go. Very disappointed and discouraged.
Friendly fast
Excellent Frappuccino
Atmosphere: 5
Food: 5
Service: 5
Terrible service. 7 people working and 41 minutes tp get my drink. How much do these people get paid?? đ¤ 5 people were behind me in line and no cashier was working. Lots of kids standing around talking. I guess the customer doesn't come as a priority. Cup had coffee leaking from the bottom. Ordered 4 drinks and spent around 30 plus dollars.
Food: 1
Service: 1
Live music with Malcolm on the weekends Beautiful Jazz /instrumental music What a great way to start your morning or afternoon ... Sometimes he performs outside under the many oak trees surrounding the Coffee Shop out on the deck A must to see & experience â¤ď¸â
Atmosphere: 5
Food: 5
Service: 5
Pleasant inside but lots of coffee is obscene. The atmosphere is average.
Atmosphere: 3
Food: 3
Service: 3
Excellent
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great Starbucks. All the usual offerings with a really friendly staff!
Atmosphere: 5
Food: 5
Service: 5
STARBUCKS! If you canât train your staff better, please donât make the names and recipes of two similar drinks so confusing. There are two drinks: the Apple Crisp Oatmilk Macchiato and the Apple Crisp Oatmilk Shaken Espresso. When I order a Macchiato, 4 out of 10 times, the barista asks whether I want it hot or cold (why?)âthe macchiato is supposed to be hot, so this question feels unnecessary. And 8 out of 10 times, they assume itâs cold, and I end up with the wrong version again. Itâs frustrating because the staff should know these two drinks are very different. Whether they ask or not, I often end up with the wrong drink when I want a HOT Apple Crisp Macchiato as advertised!!!
To avoid this, I started ordering online, hoping theyâd pay more attention, but I still received the wrong drink again and again. The staff was kind enough to make another one, but they messed it up again by trying to fix the issue without even care to read the label on the wrong drink. I was so disappointed, I just walked out feeling sorry that I paid so much for a cup of coffee and still didnât get what I wanted. I couldnât even be mad at anyoneâI just left feeling upset with myself, I just bought a cup full of depression labeled Starbucks.
Honestly, drinking coffee and shopping should be an enjoyable experience, not something that adds to frustration and sadness. The only thing that makes Starbucks stand out from other popular coffee brands now is the service and supposedly âspeedyâ wait times. Starbucks doesnât even sell coffee anymore; starbucks sell flavors and service, and I still have to wait 20 minutes for a wrong drink while the store is completely empty. Without good service, it feels like Iâm being robbed. Needless to say, Iâm disappointed ?!
Atmosphere: 5
Food: 1
Service: 1
The one time I place an online order my order is a mess I got a frozenâ lemonade it wasnât even frozen and the girl at the window told me she couldnât remake it ?ââď¸?ââď¸
Atmosphere: 3
Service: 3
One of the nicest Starbucks Iâve been too. shout out to Remi, hard not to smile from her energy .
Atmosphere: 5
Food: 5
Service: 5
AVOID ANY WEEKEND MORNING! Staff is overwhelmed, management is non existent, and the customers are stacked up out the door. 45 min to get an iced tea and a water. Go anywhere else.
Atmosphere: 1
Food: 3
Service: 1
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