Great Starbucks. All the usual offerings with a really friendly staff!
Atmosphere: 5
Food: 5
Service: 5
redarmy2688
STARBUCKS! If you can’t train your staff better, please don’t make the names and recipes of two similar drinks so confusing. There are two drinks: the Apple Crisp Oatmilk Macchiato and the Apple Crisp Oatmilk Shaken Espresso. When I order a Macchiato, 4 out of 10 times, the barista asks whether I want it hot or cold (why?)—the macchiato is supposed to be hot, so this question feels unnecessary. And 8 out of 10 times, they assume it’s cold, and I end up with the wrong version again. It’s frustrating because the staff should know these two drinks are very different. Whether they ask or not, I often end up with the wrong drink when I want a HOT Apple Crisp Macchiato as advertised!!!
To avoid this, I started ordering online, hoping they’d pay more attention, but I still received the wrong drink again and again. The staff was kind enough to make another one, but they messed it up again by trying to fix the issue without even care to read the label on the wrong drink. I was so disappointed, I just walked out feeling sorry that I paid so much for a cup of coffee and still didn’t get what I wanted. I couldn’t even be mad at anyone—I just left feeling upset with myself, I just bought a cup full of depression labeled Starbucks.
Honestly, drinking coffee and shopping should be an enjoyable experience, not something that adds to frustration and sadness. The only thing that makes Starbucks stand out from other popular coffee brands now is the service and supposedly ‘speedy’ wait times. Starbucks doesn’t even sell coffee anymore; starbucks sell flavors and service, and I still have to wait 20 minutes for a wrong drink while the store is completely empty. Without good service, it feels like I’m being robbed. Needless to say, I’m disappointed ?!
Atmosphere: 5
Food: 1
Service: 1
Emo Vin
The one time I place an online order my order is a mess I got a frozen” lemonade it wasn’t even frozen and the girl at the window told me she couldn’t remake it ?♀️?♀️
Atmosphere: 3
Service: 3
Jesse Kendall
One of the nicest Starbucks I’ve been too. shout out to Remi, hard not to smile from her energy .
Atmosphere: 5
Food: 5
Service: 5
Ryan Slye
AVOID ANY WEEKEND MORNING! Staff is overwhelmed, management is non existent, and the customers are stacked up out the door. 45 min to get an iced tea and a water. Go anywhere else.
Atmosphere: 1
Food: 3
Service: 1
Omar LA
Modern and clean with terrible service. The answer to every question was “I’m not sure”. For example, “the app says my order is ready, can you please confirm that you have my order?” Response:”I’m not sure”. When i finally receive my order “may I please have a long straw” response:”I’m not sure”.
Atmosphere: 5
Food: 3
Service: 1
Philip Levy
A bit disappointing. Drink was as expected but I had to ask for it as it was left behind bar. Also trash was overflowing and there was no soap in either bathroom.
Atmosphere: 2
Food: 4
Service: 3
Brandy Smith
Hailey is awesome! Rally brings the place a fun spunk
Atmosphere: 5
Service: 5
Dia D
did not take the time to take my order, i had to walk through the drive through and even then i couldn't order anything.
Great Starbucks location. Fantastic service. Quick coffee and food.
Atmosphere: 4
Food: 4
Service: 5
R.
Waste of time and money. The coffee tasted nothing like coffee. It was just milk and whip cream. :( avoid at all cost.
Sandy Holbrook
Staff was very friendly and quick with
Atmosphere: 5
Service: 5
Cameron
The service here was quick and friendly. This shop is well maintained with beautiful landscaping. This is a great place to enjoy your beverage under live oaks covered in Spanish moss. I would definitely come to this location again.
Atmosphere: 5
Food: 5
Service: 5
elaine killoran
No paper in bathroom. Waiter said she was working on my sandwich then didn't call me, so I sat waiting 10 minutes and it was right on the he counter.....
Great Starbucks. All the usual offerings with a really friendly staff!
Atmosphere: 5
Food: 5
Service: 5
STARBUCKS! If you can’t train your staff better, please don’t make the names and recipes of two similar drinks so confusing. There are two drinks: the Apple Crisp Oatmilk Macchiato and the Apple Crisp Oatmilk Shaken Espresso. When I order a Macchiato, 4 out of 10 times, the barista asks whether I want it hot or cold (why?)—the macchiato is supposed to be hot, so this question feels unnecessary. And 8 out of 10 times, they assume it’s cold, and I end up with the wrong version again. It’s frustrating because the staff should know these two drinks are very different. Whether they ask or not, I often end up with the wrong drink when I want a HOT Apple Crisp Macchiato as advertised!!!
To avoid this, I started ordering online, hoping they’d pay more attention, but I still received the wrong drink again and again. The staff was kind enough to make another one, but they messed it up again by trying to fix the issue without even care to read the label on the wrong drink. I was so disappointed, I just walked out feeling sorry that I paid so much for a cup of coffee and still didn’t get what I wanted. I couldn’t even be mad at anyone—I just left feeling upset with myself, I just bought a cup full of depression labeled Starbucks.
Honestly, drinking coffee and shopping should be an enjoyable experience, not something that adds to frustration and sadness. The only thing that makes Starbucks stand out from other popular coffee brands now is the service and supposedly ‘speedy’ wait times. Starbucks doesn’t even sell coffee anymore; starbucks sell flavors and service, and I still have to wait 20 minutes for a wrong drink while the store is completely empty. Without good service, it feels like I’m being robbed. Needless to say, I’m disappointed ?!
Atmosphere: 5
Food: 1
Service: 1
The one time I place an online order my order is a mess I got a frozen” lemonade it wasn’t even frozen and the girl at the window told me she couldn’t remake it ?♀️?♀️
Atmosphere: 3
Service: 3
One of the nicest Starbucks I’ve been too. shout out to Remi, hard not to smile from her energy .
Atmosphere: 5
Food: 5
Service: 5
AVOID ANY WEEKEND MORNING! Staff is overwhelmed, management is non existent, and the customers are stacked up out the door. 45 min to get an iced tea and a water. Go anywhere else.
Atmosphere: 1
Food: 3
Service: 1
Modern and clean with terrible service. The answer to every question was “I’m not sure”. For example, “the app says my order is ready, can you please confirm that you have my order?” Response:”I’m not sure”. When i finally receive my order “may I please have a long straw” response:”I’m not sure”.
Atmosphere: 5
Food: 3
Service: 1
A bit disappointing. Drink was as expected but I had to ask for it as it was left behind bar. Also trash was overflowing and there was no soap in either bathroom.
Atmosphere: 2
Food: 4
Service: 3
Hailey is awesome! Rally brings the place a fun spunk
Atmosphere: 5
Service: 5
did not take the time to take my order, i had to walk through the drive through and even then i couldn't order anything.
Food: 4
Service: 1
Great service with friendly staff!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great Starbucks location. Fantastic service. Quick coffee and food.
Atmosphere: 4
Food: 4
Service: 5
Waste of time and money. The coffee tasted nothing like coffee. It was just milk and whip cream. :( avoid at all cost.
Staff was very friendly and quick with
Atmosphere: 5
Service: 5
The service here was quick and friendly. This shop is well maintained with beautiful landscaping. This is a great place to enjoy your beverage under live oaks covered in Spanish moss. I would definitely come to this location again.
Atmosphere: 5
Food: 5
Service: 5
No paper in bathroom. Waiter said she was working on my sandwich then didn't call me, so I sat waiting 10 minutes and it was right on the he counter.....
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