It was just ok. Not really greeted, just middle of the road food and service
Atmosphere: 2
Food: 3
Service: 3
Joe Blow
I’m the only car at 5:30. AI prompt asks what I want. I respond. A person comes on and says, hold please. Sure….a minute or so. I place an order and ask for no sauce. Get meal. Cold fries…sandwich with sauce. These places are only busy on Sunday because nothing compares to the service or quality of Chick Fil A
Food: 2
Service: 3
alan berry
Bought a loaded Italian, literally the worst sandwich I've ever had, not just worst Italian but really the worst sandwich ever
Atmosphere: 4
Food: 1
Service: 4
Chris Sease
Decent
Donna Hilton
Food was hot and tasted good. Shake was terrible. Wasn't even mixed properly. Inside was clean. Tables and floor were very clean. Young man taking order was coughing and sneezing all over the place. Definitely not sure if I wanted to eat there however he didn't handle the food! Staff not too friendly
Atmosphere: 3
Food: 4
Service: 3
Michael Vidal
Just got a raw chicken sandwich. Is asked kindly if they can make another one. Probably came raw from the warehouse since I know a lot of their food is frozen. The lady that took my sandwich started laughing because she said to another employee how can you tell it’s raw when most of it is gone. Well, first of all, the raw part was toward then end of the sandwich and second. of all you didn’t even gave me the right chicken sandwich order but I decided to take because is don’t complain. People complain about Arby’s and I tried to give them a chance but please avoid this place!!! Only person inside , took 10 minutes to get the order, no sense of urgency and gave me the wrong order. This is why this place is slow!!!!
Atmosphere: 1
Food: 1
Service: 1
Melanie
Wanted to try new cheesesteak, i”I was disappointed couldn’t really taste anything besides bread. Hardly any meat or cheese on it.
Atmosphere: 2
Food: 2
Service: 2
Julia \u0026 Ginny Webb
I ordered 3 chicken sliders at 9:15 pm. I was the only person in the drive thru and they said you have to wait 5 min is that okay? yes sure , I wait and my food comes out . He confirmed and charged me for 3 SLIDERS and I only receive 2 will not be going here again
Food: 3
Jim Mullin
Ok, so it’s a Friday night at 5pm. Pulling into the parking lot should have been a sign of things to come. There were only 2-3 cars. There were five of us in our group. As we started our order of the standard roast beef sandwiches, they told us they had no roast beef!!!! SAY WHAT!!!! They said it would be about a half or or 45 minute wait. Uh no. Someone has one job to do and can’t do it. The manager of this facility shouldn’t updated be fired for not doing their job, especially on a Friday night and dinner time.
Needless to say we left and will not be back. Cross this off your list.
Tim K
Normally really good service but today was off. Could have been a new person. We had to repeat parts of our order a few times.
Excellent customer service this evening, food was great and fresh.
Mary Shuler
I had a order to go and was missing a sandwich. The manager, Crystal put my name down so I could get a sandwich today, or a later date. Nice.
Lashunda Geter
My food was cold. There wasn't any quality in the food. I've known Arby's to a better establishment.
Jessi Benson
My son and I decided to have Arby’s for lunch today, I’m so glad we chose the irmo/ballentine location. Everyone working in the drive thru and kitchen was SO nice and funny. The manager, didn’t get his name, was extremely pleasant.
John Small
This is the new Arby's in the Dutch Fork area. The place was spotless, the employees were cheerful & pleasant. My order was fixed correctly & timely.
It was just ok. Not really greeted, just middle of the road food and service
Atmosphere: 2
Food: 3
Service: 3
I’m the only car at 5:30. AI prompt asks what I want. I respond. A person comes on and says, hold please. Sure….a minute or so. I place an order and ask for no sauce. Get meal. Cold fries…sandwich with sauce. These places are only busy on Sunday because nothing compares to the service or quality of Chick Fil A
Food: 2
Service: 3
Bought a loaded Italian, literally the worst sandwich I've ever had, not just worst Italian but really the worst sandwich ever
Atmosphere: 4
Food: 1
Service: 4
Decent
Food was hot and tasted good. Shake was terrible. Wasn't even mixed properly. Inside was clean. Tables and floor were very clean. Young man taking order was coughing and sneezing all over the place. Definitely not sure if I wanted to eat there however he didn't handle the food! Staff not too friendly
Atmosphere: 3
Food: 4
Service: 3
Just got a raw chicken sandwich. Is asked kindly if they can make another one. Probably came raw from the warehouse since I know a lot of their food is frozen. The lady that took my sandwich started laughing because she said to another employee how can you tell it’s raw when most of it is gone. Well, first of all, the raw part was toward then end of the sandwich and second. of all you didn’t even gave me the right chicken sandwich order but I decided to take because is don’t complain. People complain about Arby’s and I tried to give them a chance but please avoid this place!!! Only person inside , took 10 minutes to get the order, no sense of urgency and gave me the wrong order. This is why this place is slow!!!!
Atmosphere: 1
Food: 1
Service: 1
Wanted to try new cheesesteak, i”I was disappointed couldn’t really taste anything besides bread. Hardly any meat or cheese on it.
Atmosphere: 2
Food: 2
Service: 2
I ordered 3 chicken sliders at 9:15 pm. I was the only person in the drive thru and they said you have to wait 5 min is that okay? yes sure , I wait and my food comes out . He confirmed and charged me for 3 SLIDERS and I only receive 2 will not be going here again
Food: 3
Ok, so it’s a Friday night at 5pm. Pulling into the parking lot should have been a sign of things to come. There were only 2-3 cars. There were five of us in our group. As we started our order of the standard roast beef sandwiches, they told us they had no roast beef!!!! SAY WHAT!!!! They said it would be about a half or or 45 minute wait. Uh no. Someone has one job to do and can’t do it. The manager of this facility shouldn’t updated be fired for not doing their job, especially on a Friday night and dinner time.
Needless to say we left and will not be back. Cross this off your list.
Normally really good service but today was off. Could have been a new person. We had to repeat parts of our order a few times.
Restaurantji Recommends
Excellent customer service this evening, food was great and fresh.
I had a order to go and was missing a sandwich.
The manager, Crystal put my name down so I could get a sandwich today, or a later date.
Nice.
My food was cold. There wasn't any quality in the food. I've known Arby's to a better establishment.
My son and I decided to have Arby’s for lunch today, I’m so glad we chose the irmo/ballentine location. Everyone working in the drive thru and kitchen was SO nice and funny. The manager, didn’t get his name, was extremely pleasant.
This is the new Arby's in the Dutch Fork area. The place was spotless, the employees were cheerful & pleasant. My order was fixed correctly & timely.
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