Poor customer service. Unattended to for at least 15 minutes. Drinks not well made. No apologies or acknowledgment
Atmosphere: 1
Food: 1
Service: 1
Jennifer Williams
I met a friend there to talk. They didn’t have tea or hot chocolate. The food selection was very limited. The staff were talking so loudly that it was difficult to hear my friend. Don’t think I would go back to this location. Lake Murray Blvd, Irmo,
Atmosphere: 3
Food: 2
Service: 2
Angela “AnGyE” Artis
Chai Tea Latte was good
Atmosphere: 5
Food: 5
Service: 5
Wendy Favila
Coffee was fine. But customer service? i’m sorry but to have such a attitude in the morning like that is ridiculous. The older woman taking orders was not friendly.
Atmosphere: 1
Food: 3
Service: 1
Joe Canfield
This is our local Starbucks… everything is usually great….. except, corporate has cut costs on cups and lids, causing them to not fit properly. Recently had to change plans and waste an entire morning cleaning the car interior because the lid didn’t properly fit the cup and spilled all over….. they replaced my drink and gave me a “ recovery card” for $4.00….. it took about two hours to clean the car…. Not to mention a change of clothes for both my wife and I. Apparently Seattle thinks a customer’s time is worth $2.00 per hour. No wonder why baristas are unionizing.
Atmosphere: 5
Service: 5
Usman Ghazi
Employees here don't care. Make your drink and toss it over like at an assembly line! Pitiful...
Tiffany Mcdavid
Rude employees especially the pretend manager. They let anyone become a manager. I’ve had better customer service at Broad River
Service: 1
Zak Stevens
Did not put cap on drink at all. Picked up drink, slightly tilted it to take a sip, cap was on ground and drink was all over my new jacket. 3 employees there, didn't apologize, i had to literally ask for a new cap for my half spilled drink. Awful. Please hire people who care.
Atmosphere: 1
Food: 1
Service: 1
Amanda H
The drinks seem to be extremely watered down, and they’ve been sold out of what I’ve wanted for two weeks straight. The people in the mornings seem to be more cheerful than the “afternooners”.
Maryssa
The morning baristas are absolute darlings! Wonderful, helpful, cheerful, and brighten my day when I see themThe afternoon baristas have bad attitudes and will blatantly ignore you. If you ordered from the mobile app and they were out of it they will refuse to help you get either a replacement or a refund
Omg I had a splendid time! Wen and Jenn created beyond a wonderful experience for me!!! It was the best time visiting this store.
Atmosphere: 5
Food: 5
Service: 5
Joshua Keegan
The coffee was great and the service was too but my issue is them asking for a tip before I get my coffee. It feels like if I don't tip then something could be wrong with the order or might not be made as well as if I did tip on an already more expensive coffee. It's like if you're at a restaurant and your server ask for a tip before you even get your food...thats just not right
ReeOWR!
My birthday reward wasn't showing up on my app sadly.. but when they checked and didn't find it they honored it! Chris was so nice and let me know I could get any size I wanted for the birthday drink! So nice, quick service, and they even put "Bday Girl" as my name on the drink, made me smile on my birthday morning!
Todd Caldwell
Great customer service. Clean atmosphere. Excellent tasting food.
Huds Huff
I've a regular because the time of day I visit ea h day are absolutely immeasurably fantastic!! They make it feel like a visit to years old friends. Suggestions, forethought, and follow through all are normal for the wonderful team at this location. I've learned a lot about coffees and appreciate how I'm treated here. I stop at dozens of Starbucks each month in my job travels.. I'm blessed that this Starbucks is my home base. This Starbucks staff is a notch well above other Starbucks. I've never felt like a number, a bother to the baristas here. And they've always remembered my name. Plus, the amazing Starbucks quality.. I love this place. Special kudos to tall Chris and Manager Chris.
Poor customer service. Unattended to for at least 15 minutes. Drinks not well made. No apologies or acknowledgment
Atmosphere: 1
Food: 1
Service: 1
I met a friend there to talk. They didn’t have tea or hot chocolate. The food selection was very limited. The staff were talking so loudly that it was difficult to hear my friend. Don’t think I would go back to this location. Lake Murray Blvd, Irmo,
Atmosphere: 3
Food: 2
Service: 2
Chai Tea Latte was good
Atmosphere: 5
Food: 5
Service: 5
Coffee was fine. But customer service? i’m sorry but to have such a attitude in the morning like that is ridiculous. The older woman taking orders was not friendly.
Atmosphere: 1
Food: 3
Service: 1
This is our local Starbucks… everything is usually great….. except, corporate has cut costs on cups and lids, causing them to not fit properly. Recently had to change plans and waste an entire morning cleaning the car interior because the lid didn’t properly fit the cup and spilled all over….. they replaced my drink and gave me a “ recovery card” for $4.00….. it took about two hours to clean the car…. Not to mention a change of clothes for both my wife and I. Apparently Seattle thinks a customer’s time is worth $2.00 per hour. No wonder why baristas are unionizing.
Atmosphere: 5
Service: 5
Employees here don't care. Make your drink and toss it over like at an assembly line! Pitiful...
Rude employees especially the pretend manager. They let anyone become a manager. I’ve had better customer service at Broad River
Service: 1
Did not put cap on drink at all. Picked up drink, slightly tilted it to take a sip, cap was on ground and drink was all over my new jacket. 3 employees there, didn't apologize, i had to literally ask for a new cap for my half spilled drink. Awful. Please hire people who care.
Atmosphere: 1
Food: 1
Service: 1
The drinks seem to be extremely watered down, and they’ve been sold out of what I’ve wanted for two weeks straight. The people in the mornings seem to be more cheerful than the “afternooners”.
The morning baristas are absolute darlings! Wonderful, helpful, cheerful, and brighten my day when I see themThe afternoon baristas have bad attitudes and will blatantly ignore you. If you ordered from the mobile app and they were out of it they will refuse to help you get either a replacement or a refund
Atmosphere: 4
Food: 5
Service: 3
Restaurantji Recommends
Omg I had a splendid time! Wen and Jenn created beyond a wonderful experience for me!!! It was the best time visiting this store.
Atmosphere: 5
Food: 5
Service: 5
The coffee was great and the service was too but my issue is them asking for a tip before I get my coffee. It feels like if I don't tip then something could be wrong with the order or might not be made as well as if I did tip on an already more expensive coffee. It's like if you're at a restaurant and your server ask for a tip before you even get your food...thats just not right
My birthday reward wasn't showing up on my app sadly.. but when they checked and didn't find it they honored it! Chris was so nice and let me know I could get any size I wanted for the birthday drink! So nice, quick service, and they even put "Bday Girl" as my name on the drink, made me smile on my birthday morning!
Great customer service. Clean atmosphere. Excellent tasting food.
I've a regular because the time of day I visit ea h day are absolutely immeasurably fantastic!! They make it feel like a visit to years old friends. Suggestions, forethought, and follow through all are normal for the wonderful team at this location. I've learned a lot about coffees and appreciate how I'm treated here. I stop at dozens of Starbucks each month in my job travels.. I'm blessed that this Starbucks is my home base. This Starbucks staff is a notch well above other Starbucks. I've never felt like a number, a bother to the baristas here. And they've always remembered my name. Plus, the amazing Starbucks quality.. I love this place. Special kudos to tall Chris and Manager Chris.
Atmosphere: 5
Food: 5
Service: 5
Loading...