Just left this establishment and probably won't be back and it's only because of the SERVICE!
Walk up to the counter to order: - Young man: What do you want? - Me: How are you today? - Young man: I'm about to leave and close. We close at 8pm. (Online and door says 9:30pm)
I'm sure you can figure out how to rest of experience went.
Atmosphere: 1
Food: 4
Service: 1
Joshua Vara
Arrived to pick up an order BEFORE closing and they had closed down the place and left my order sitting on a table in front of the door
Atmosphere: 1
Service: 1
Sarah Smith
This is a great, easy stop for long days on the road! The employees are very friendly, and the food was great!
Atmosphere: 5
Food: 5
Service: 5
Murphy Lopes
This is now the third time my daughter's kids meal is missing everything but the sandwich. I can tolerate mistakes, but my 4-year-old's look of extreme disappointment and sadness has put a fury in me.
To the owner of this location: You should probably make sure your staff actually know how to read first before wasting the rubber gloves (or lack thereof) on their hands.
For folks in Chapin, try the location at 1419 Chapin Rd. The owners typically are on site and provide exceptional service themselves!
Atmosphere: 1
Food: 1
Service: 1
William Harling
Great food and great service!! Devon is the best!!!!
Jill Giulietti
Ordered catering online for our baseball team. Super easy. The store called to confirm the order and even asked if we needed modifications. Our order was ready on time, packaged nicely, labeled and they even carried it to my car! Excellent experience- thank you!!
Atmosphere: 5
Food: 5
Service: 5
Destiny Ruth
They close for Easter I get it. But to be mad that I come in at 8:10 when you close at 9:30 is insane. And then to have an attitude. I don’t like writing these but wow!!! Someone might need to learn their job or find a new one where they don’t have to speak to people. Also we didn’t even stay to eat there or anything and only one sub so they could have just been silent and gentle and not throwing sub around for 2 minutes.
Janet Moore
The food is good, the sandwiches are fresh. A particular issue that I have with this location is they do not honor Subway coupons or specials
Amanda Tilton
Hours are constantly changing and they are frequently out of items. This particular store won’t allow online orders as long as other locations. They will also not answer the phone and on the slim chance they do, they hang up on you. Good luck!!
Angie Griffin
The girl that worked and made my sandwich was being smart and added about 1/2 bottle of mayonnaise and my churro was hard and disgusting!!! I remember why I don’t eat Subway………I would rather walk to a firehouse 20 miles away than order from this subway ever again!
I have stopped going to Subway because of my experience with the Chapin store. But today I was really wanting a good sub,so I stopped at 11107 broad River location......... And I had the BEST EXPERIENCE with the young lady there. I believe her name is Zaria..... I WILL be going back to that location because of her. Thank you for being so kind and helpful
Maria Chapman
The location in Ballentine SC was clean and great customer service.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Sandwich
Mrs. Jones
Subway Managers, We ordered a VEGGIE PIZZA. From which angle does this look a pizza.. lol? A bunch of veggies thrown on a TORTILLA with splattered with Tomato paste. My kid can make a pizza better than this. Picture added for proof. Really disappointed and are never going to go back to this place.
Atmosphere: 1
Food: 2
Service: 1
Justin Davis
Quiet, but quick friendly service
Atmosphere: 4
Food: 5
Service: 5
Kim Reed
No Changing table bathroom a 3Employees didn’t greet customers.Food okay
Just left this establishment and probably won't be back and it's only because of the SERVICE!
Walk up to the counter to order:
- Young man: What do you want?
- Me: How are you today?
- Young man: I'm about to leave and close. We close at 8pm. (Online and door says 9:30pm)
I'm sure you can figure out how to rest of experience went.
Atmosphere: 1
Food: 4
Service: 1
Arrived to pick up an order BEFORE closing and they had closed down the place and left my order sitting on a table in front of the door
Atmosphere: 1
Service: 1
This is a great, easy stop for long days on the road! The employees are very friendly, and the food was great!
Atmosphere: 5
Food: 5
Service: 5
This is now the third time my daughter's kids meal is missing everything but the sandwich. I can tolerate mistakes, but my 4-year-old's look of extreme disappointment and sadness has put a fury in me.
To the owner of this location: You should probably make sure your staff actually know how to read first before wasting the rubber gloves (or lack thereof) on their hands.
For folks in Chapin, try the location at 1419 Chapin Rd. The owners typically are on site and provide exceptional service themselves!
Atmosphere: 1
Food: 1
Service: 1
Great food and great service!! Devon is the best!!!!
Ordered catering online for our baseball team. Super easy. The store called to confirm the order and even asked if we needed modifications. Our order was ready on time, packaged nicely, labeled and they even carried it to my car! Excellent experience- thank you!!
Atmosphere: 5
Food: 5
Service: 5
They close for Easter I get it. But to be mad that I come in at 8:10 when you close at 9:30 is insane. And then to have an attitude. I don’t like writing these but wow!!! Someone might need to learn their job or find a new one where they don’t have to speak to people. Also we didn’t even stay to eat there or anything and only one sub so they could have just been silent and gentle and not throwing sub around for 2 minutes.
The food is good, the sandwiches are fresh. A particular issue that I have with this location is they do not honor Subway coupons or specials
Hours are constantly changing and they are frequently out of items. This particular store won’t allow online orders as long as other locations. They will also not answer the phone and on the slim chance they do, they hang up on you. Good luck!!
The girl that worked and made my sandwich was being smart and added about 1/2 bottle of mayonnaise and my churro was hard and disgusting!!! I remember why I don’t eat Subway………I would rather walk to a firehouse 20 miles away than order from this subway ever again!
Restaurantji Recommends
I have stopped going to Subway because of my experience with the Chapin store. But today I was really wanting a good sub,so I stopped at 11107 broad River location......... And I had the BEST EXPERIENCE with the young lady there. I believe her name is Zaria..... I WILL be going back to that location because of her. Thank you for being so kind and helpful
The location in Ballentine SC was clean and great customer service.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Sandwich
Subway Managers,
We ordered a VEGGIE PIZZA. From which angle does this look a pizza.. lol?
A bunch of veggies thrown on a TORTILLA with splattered with Tomato paste.
My kid can make a pizza better than this.
Picture added for proof.
Really disappointed and are never going to go back to this place.
Atmosphere: 1
Food: 2
Service: 1
Quiet, but quick friendly service
Atmosphere: 4
Food: 5
Service: 5
No Changing table bathroom a 3Employees didn’t greet customers.Food okay
Atmosphere: 2
Food: 2
Service: 2
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