Do not place a mobile order here and expect to recieve a refund if they do not have the items to make it.I placed a mobile order on 04/02/2024.The order was marked as ready and I went to pick it up. Upon arriving, I was told that they were out of lettuce and spinach for the Tuna Salad and therefore they could not make it. I said "Fine" and they started making the rest of the order.After about 15 minutes, the employee at the counter (the same one who informed me of the lettuce situation) told me my order was ready and offered me a free cookie for the wait. I said, "No thanks, I just need a refund for the Tuna Salad".The employee told me "Alright." and then proceeded to touch the screen a couple of times before stating "I've never actually done this before, I'm going to have to call my manager.". Again, I was like "okay."At this point, he started pacing behind the counter while appearing to be on the phone with the "manager". He then said that "Since you place it on the app, you are going to have to get a refund through the app." However, because I I have received a refund for an unmade mobile order before, I knew this was untrue. I stated such and then he went back and forth with his "manager" saying "I don't think he wants anything else, he just wants his money". He then hung up, supposedly, and said that his managers orginal offer was "You can come back tomorrow and we will make you the salad" but that he talkied him into a refund and that they just needed to call "Tim".They never appeared back from "Tim" and after about 30 minutes of waiting, I decided to leave without my refund. I told them I was going to leave and they seemed relieved and I got a "Sorry man". I double-checked the owner's name was "Tim" and the employee confirmed.It's not so much the $8.99 for the Tuna Salad, but the backwards response to my refund request and that they essentially outright refused the refund. I'm not sure if the employee even called a manager or if there was ever any intention of giving me my money back. A mobile order that claimed to be ready at 8 pm turned into a 45 ordeal with no resolution and my money basically stolen. I know it's a bit dramatic, but it definitely bothered me enough to write this review.
Atmosphere: 1
Food: 1
Service: 1
Heath Moore
!!!! Lol , I ordered a sub today1. Meat is not cut fresh ( liars2. I ordered cucumber/ jalapeños/ B peppers…3 . He painstakingly put 5 pieces of each on a foot long! 1 thin line Mayo , 1 thin line chipotle sauce, about 3 bits of salt pepper, looked @ me and wrapped sandwich up!!!15$ for combo, never muttered a word, would not give me receiptTrust me do not come to this location, it wasn’t good before, now 5 slivers of each topping!!!!!!! Lol , just go to Publix
Atmosphere: 1
Food: 1
Service: 1
Chetan M
Had a very good experience after taking a dip in ocean. Bread was fresh and quantity was good.
Atmosphere: 5
Food: 5
Service: 5
Todd Winstead
Bread wasn't very
Atmosphere: 4
Food: 3
Service: 4
Fabiola Escalante
The worst experience of my life I just witnessed that the store manager told him a young Latino who would not sell that it was closed and then other people came in and they were attended by the same employees of him. They laughed the worst thing I could experience.
Barry Groover
I went in yesterday (Saturday) and today also, both times for a late lunch. They have some decent vegan and vegetarian choices.This is a VERY clean, well stocked store, especially considering the busy weekend. The store looks newish inside, so I inquired how old the store was, and the guy said the current owners had it for 7 years now. It looks a whole lot newer or looks recently updated.The gentleman behind the counter was very kind and polite and he helped me choose something good both days. I saw in other reviews comments about the English speaking ability of the staff, I had no problem understanding this guy!In particular, the spinach, purple onion and black olives tasted fresh, and that's a pet peeve of mine when they are mushy or stale. Everything was prepared correctly and tasted great!It's just off the IOP Connector across from the Harris Teeter, an easy walk from the Turtle Sculpture. I will visit them again next time I'm hanging out on the Island!Vegetarian options: Like all sSubways, plenty of vegan and vegetarian options available.Parking: Plenty of parking in this strip mall location.
Atmosphere: 4
Food: 4
Service: 5
Josh17
Food was pretty good.
Evan G.
Subway at Palm Boulevard on Isle of Palms is a great place to go for everything that you need in a Subway and much more. I really like the way they make the sandwiches here. Good experience every time I have been here.
VisionaryTraveler11
I have been eating here at this Subway about once a week for years. But since Subway has gone WOKE... I haven't eaten here since the Olympic commercials. Goodbye Subway. One final note: why has thier rest rooms been down since I can remember? Aren't restrooms required by law for all restaurants?
Brian Hudson
I live on Isle of Palms, I really want to like this Subway. But the staff is rude and they frequently make mistakes on online orders. I wish there were options on IOP.
Ask for more vegetables and just keep ignoring you and keep moving the India family mom dad son three staff which I’m not is bad thing but asking for a little more vegetables for get it. And the son has a big attitude. Only subway there I had no choice at the time but will not ever be back there. Don’t waste your time and money here
TonyTesla
It's Subway!
Amy Robinette
Outstanding service! I ordered a 6foot long sub to feed my work crew and they did such a good job with all of my modifications!! Everyone loved it!! ALL 25 of them!! Thank you so much. I came in the middle of lunch rush on the first sunny Saturday of the year, and despite how busy they were, they got me out of there with no hiccups. We will definitely have you cater our lunch again. Cheers!
Wendy F.
AVOID. This place is extremely poorly run. They have had the same "out of order" sign on their restroom for months, as verified by our trips there this summer. The first time we figured maybe they were having an off day, so we gave them another chance this weekend. Nope!!! A place that can't even maintain a restroom or lies about it to customers isn't a place you want to eat.
CarolinaMom06
We stopped at this Subway a couple of months ago while in Isle of Palms for a day at the beach. We figured it must have just been an off day the first time, so we gave them another chance thus Sunday. They had the SAME “restroom out of order” sign up that they had months ago! Took a pic this time. They just don’t let customers use their restroom. This place seems to be owned /run by people from Pakistan or India. That isn’t a problem by itself. The problem is that they haven’t educated themselves on American culture. They come off as rude, and the restroom thing is just plain unreasonable. They are either lying about their restrooms or they don’t have the means to adequately maintain their facilities. We had hoped this place would work out as it is conveniently located, but we will never go back after our last experience. We will be calling DHEC as we have doubts the place is properly sanitized.
Do not place a mobile order here and expect to recieve a refund if they do not have the items to make it.I placed a mobile order on 04/02/2024.The order was marked as ready and I went to pick it up. Upon arriving, I was told that they were out of lettuce and spinach for the Tuna Salad and therefore they could not make it. I said "Fine" and they started making the rest of the order.After about 15 minutes, the employee at the counter (the same one who informed me of the lettuce situation) told me my order was ready and offered me a free cookie for the wait. I said, "No thanks, I just need a refund for the Tuna Salad".The employee told me "Alright." and then proceeded to touch the screen a couple of times before stating "I've never actually done this before, I'm going to have to call my manager.". Again, I was like "okay."At this point, he started pacing behind the counter while appearing to be on the phone with the "manager". He then said that "Since you place it on the app, you are going to have to get a refund through the app." However, because I I have received a refund for an unmade mobile order before, I knew this was untrue. I stated such and then he went back and forth with his "manager" saying "I don't think he wants anything else, he just wants his money". He then hung up, supposedly, and said that his managers orginal offer was "You can come back tomorrow and we will make you the salad" but that he talkied him into a refund and that they just needed to call "Tim".They never appeared back from "Tim" and after about 30 minutes of waiting, I decided to leave without my refund. I told them I was going to leave and they seemed relieved and I got a "Sorry man". I double-checked the owner's name was "Tim" and the employee confirmed.It's not so much the $8.99 for the Tuna Salad, but the backwards response to my refund request and that they essentially outright refused the refund. I'm not sure if the employee even called a manager or if there was ever any intention of giving me my money back. A mobile order that claimed to be ready at 8 pm turned into a 45 ordeal with no resolution and my money basically stolen. I know it's a bit dramatic, but it definitely bothered me enough to write this review.
Atmosphere: 1
Food: 1
Service: 1
!!!! Lol , I ordered a sub today1. Meat is not cut fresh ( liars2. I ordered cucumber/ jalapeños/ B peppers…3 . He painstakingly put 5 pieces of each on a foot long! 1 thin line Mayo , 1 thin line chipotle sauce, about 3 bits of salt pepper, looked @ me and wrapped sandwich up!!!15$ for combo, never muttered a word, would not give me receiptTrust me do not come to this location, it wasn’t good before, now 5 slivers of each topping!!!!!!! Lol , just go to Publix
Atmosphere: 1
Food: 1
Service: 1
Had a very good experience after taking a dip in ocean. Bread was fresh and quantity was good.
Atmosphere: 5
Food: 5
Service: 5
Bread wasn't very
Atmosphere: 4
Food: 3
Service: 4
The worst experience of my life I just witnessed that the store manager told him a young Latino who would not sell that it was closed and then other people came in and they were attended by the same employees of him. They laughed the worst thing I could experience.
I went in yesterday (Saturday) and today also, both times for a late lunch. They have some decent vegan and vegetarian choices.This is a VERY clean, well stocked store, especially considering the busy weekend. The store looks newish inside, so I inquired how old the store was, and the guy said the current owners had it for 7 years now. It looks a whole lot newer or looks recently updated.The gentleman behind the counter was very kind and polite and he helped me choose something good both days. I saw in other reviews comments about the English speaking ability of the staff, I had no problem understanding this guy!In particular, the spinach, purple onion and black olives tasted fresh, and that's a pet peeve of mine when they are mushy or stale. Everything was prepared correctly and tasted great!It's just off the IOP Connector across from the Harris Teeter, an easy walk from the Turtle Sculpture. I will visit them again next time I'm hanging out on the Island!Vegetarian options: Like all sSubways, plenty of vegan and vegetarian options available.Parking: Plenty of parking in this strip mall location.
Atmosphere: 4
Food: 4
Service: 5
Food was pretty good.
Subway at Palm Boulevard on Isle of Palms is a great place to go for everything that you need in a Subway and much more. I really like the way they make the sandwiches here. Good experience every time I have been here.
I have been eating here at this Subway about once a week for years. But since Subway has gone WOKE... I haven't eaten here since the Olympic commercials. Goodbye Subway. One final note: why has thier rest rooms been down since I can remember? Aren't restrooms required by law for all restaurants?
I live on Isle of Palms, I really want to like this Subway. But the staff is rude and they frequently make mistakes on online orders. I wish there were options on IOP.
Restaurantji Recommends
Ask for more vegetables and just keep ignoring you and keep moving the India family mom dad son three staff which I’m not is bad thing but asking for a little more vegetables for get it. And the son has a big attitude. Only subway there I had no choice at the time but will not ever be back there. Don’t waste your time and money here
It's Subway!
Outstanding service! I ordered a 6foot long sub to feed my work crew and they did such a good job with all of my modifications!! Everyone loved it!! ALL 25 of them!! Thank you so much. I came in the middle of lunch rush on the first sunny Saturday of the year, and despite how busy they were, they got me out of there with no hiccups. We will definitely have you cater our lunch again. Cheers!
AVOID. This place is extremely poorly run. They have had the same "out of order" sign on their restroom for months, as verified by our trips there this summer. The first time we figured maybe they were having an off day, so we gave them another chance this weekend. Nope!!! A place that can't even maintain a restroom or lies about it to customers isn't a place you want to eat.
We stopped at this Subway a couple of months ago while in Isle of Palms for a day at the beach. We figured it must have just been an off day the first time, so we gave them another chance thus Sunday. They had the SAME “restroom out of order” sign up that they had months ago! Took a pic this time. They just don’t let customers use their restroom. This place seems to be owned /run by people from Pakistan or India. That isn’t a problem by itself. The problem is that they haven’t educated themselves on American culture. They come off as rude, and the restroom thing is just plain unreasonable. They are either lying about their restrooms or they don’t have the means to adequately maintain their facilities. We had hoped this place would work out as it is conveniently located, but we will never go back after our last experience. We will be calling DHEC as we have doubts the place is properly sanitized.