Food was horrible and not worth the money I spent.
Food: 1
Michelle Russell
I went to the Lake City location and order a small coffee and got to the window to be handed a “hot” coffee with a soft drink lid with a straw with no for warning and with no explanation. Owners please check on your stores often. And the repeating of the orders at the window by the customers because orders are being cleared on the screens before they are filled is a bit much time after time. Please help us receive a McDonald experience that’s on the commercials. Employees that are invested in the vision of McDonald are the employees that will provide great customer service. Thank you in advance for your attention to these matters.
Atmosphere: 1
Food: 1
Service: 1
Ramona Long
If I order curbside service then that’s what I expect to get. I should not have to go in the store to get my order. All for the employees to tell me they thought someone brought it out!!! How if you looking at it??? Service is always horrible here. They need to get it together!!
Atmosphere: 1
Food: 1
Service: 1
Carolyn Spires
Been sitting in drive thru for 10 mins right now...apparently they are only taking mobile app orders...lazy lazy lazy looks like yall need a manager....leaving this establishment...Wendy's is where I am eating tonight I don't need a mobile app to order there
Atmosphere: 1
Food: 1
Service: 1
Evangelist Kimberly
They never check your order, supply napkins, the trash is always over the top of the trash can. This is sad that you have to check behind them.
Atmosphere: 2
Food: 2
Service: 1
Faris Welch
Me and my Boyfriend arrived at McDonald’s on Sunday at 11:08 pm, I had a mobile order and was behind one car in line. The car infront of me waited 40 minutes until their order was finally taken. We eventually pulled up but no one ever answered so we thought maybe if we got into the other lane they would answer and take our code… but then the screens turned off. We pulled around and saw 3 workers sitting at the table in the dining area through the window.. so basically you’re telling me I sat here for over an hour with three workers who could’ve done their job and actually took my code and gave me the food I payed and waited for ? Online it says they close at 1AM and the screens turned off at 12AM. I had my mobile order in since 11:08PM, and never got it.. seriouslyyyyy do better.
Atmosphere: 1
Food: 1
Service: 1
Daniel Strong
It was 12:25am when i pull up and on the website and other things says there open to 1am. But they had everything turn off and they close early. What's the point saying your open to 1am!
Atmosphere: 1
Food: 1
Service: 1
Erica K
Check your order before you leave. Mine is always wrong.
Atmosphere: 2
Food: 3
Service: 2
Denis Charbonneau
Too long to come and serve me at the cash register (more than 5 minutes !)
B - MATT (4one3)
I’m not sure who has been working the morning shifts this past week (Sunday/Yesterday & Wednesday) but all I can say is… you all are amazing and those strawberry banana smoothies were nothing short of phenomenal! I mean this is probably the only two times that I haven’t been given an attitude when I order one lol 😂 which was also nice. But they weren’t all chunky and full of non-blended ice 🙃 and the flavor was just perfect! I am not someone who ever writes reviews, but I felt that the people working these two mornings deserved some sort of recognition for their efforts. Thanks again and I’ll be back soon! 😊
I ordered my burger WITHOUT cheese so STOP putting cheese on it
Atmosphere: 1
Food: 1
Service: 1
Tiana
They’re slack and filthy; I had hair inside of my iced coffee that I’d already began drinking. When I informed the McDonald’s employees they seemed unfazed and disinterested. Stay away from this filthy place!
Atmosphere: 1
Food: 1
Service: 1
Daviana Fulton
It’s good
Atmosphere: 4
Food: 5
Service: 3
Beverly Pantuso
I have never gotten an ice-cream flurry, shake or sundae at this McDonalds. I stood in line for 15 minutes to find out the ice-cream machine is not working!! Just put a sign up! It's 102 degrees and we wanted an ice cream to finish our ride to the beach.
Food was horrible and not worth the money I spent.
Food: 1
I went to the Lake City location and order a small coffee and got to the window to be handed a “hot” coffee with a soft drink lid with a straw with no for warning and with no explanation. Owners please check on your stores often. And the repeating of the orders at the window by the customers because orders are being cleared on the screens before they are filled is a bit much time after time. Please help us receive a McDonald experience that’s on the commercials. Employees that are invested in the vision of McDonald are the employees that will provide great customer service. Thank you in advance for your attention to these matters.
Atmosphere: 1
Food: 1
Service: 1
If I order curbside service then that’s what I expect to get. I should not have to go in the store to get my order. All for the employees to tell me they thought someone brought it out!!! How if you looking at it??? Service is always horrible here. They need to get it together!!
Atmosphere: 1
Food: 1
Service: 1
Been sitting in drive thru for 10 mins right now...apparently they are only taking mobile app orders...lazy lazy lazy looks like yall need a manager....leaving this establishment...Wendy's is where I am eating tonight I don't need a mobile app to order there
Atmosphere: 1
Food: 1
Service: 1
They never check your order, supply napkins, the trash is always over the top of the trash can. This is sad that you have to check behind them.
Atmosphere: 2
Food: 2
Service: 1
Me and my Boyfriend arrived at McDonald’s on Sunday at 11:08 pm, I had a mobile order and was behind one car in line. The car infront of me waited 40 minutes until their order was finally taken. We eventually pulled up but no one ever answered so we thought maybe if we got into the other lane they would answer and take our code… but then the screens turned off. We pulled around and saw 3 workers sitting at the table in the dining area through the window.. so basically you’re telling me I sat here for over an hour with three workers who could’ve done their job and actually took my code and gave me the food I payed and waited for ? Online it says they close at 1AM and the screens turned off at 12AM. I had my mobile order in since 11:08PM, and never got it.. seriouslyyyyy do better.
Atmosphere: 1
Food: 1
Service: 1
It was 12:25am when i pull up and on the website and other things says there open to 1am. But they had everything turn off and they close early. What's the point saying your open to 1am!
Atmosphere: 1
Food: 1
Service: 1
Check your order before you leave. Mine is always wrong.
Atmosphere: 2
Food: 3
Service: 2
Too long to come and serve me at the cash register (more than 5 minutes !)
I’m not sure who has been working the morning shifts this past week (Sunday/Yesterday & Wednesday) but all I can say is… you all are amazing and those strawberry banana smoothies were nothing short of phenomenal! I mean this is probably the only two times that I haven’t been given an attitude when I order one lol 😂 which was also nice. But they weren’t all chunky and full of non-blended ice 🙃 and the flavor was just perfect! I am not someone who ever writes reviews, but I felt that the people working these two mornings deserved some sort of recognition for their efforts. Thanks again and I’ll be back soon! 😊
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I ordered my burger WITHOUT cheese so STOP putting cheese on it
Atmosphere: 1
Food: 1
Service: 1
They’re slack and filthy; I had hair inside of my iced coffee that I’d already began drinking. When I informed the McDonald’s employees they seemed unfazed and disinterested. Stay away from this filthy place!
Atmosphere: 1
Food: 1
Service: 1
It’s good
Atmosphere: 4
Food: 5
Service: 3
I have never gotten an ice-cream flurry, shake or sundae at this McDonalds. I stood in line for 15 minutes to find out the ice-cream machine is not working!! Just put a sign up! It's 102 degrees and we wanted an ice cream to finish our ride to the beach.
Atmosphere: 1
Food: 1
Service: 1
It's ok
Food: 3
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