I HAVE BEEN A CUSTOMER OF THE LAURENS BRANCH FOR OVER 20 YEARS - TODAY 9-9-25 THEY LOST MY BUSNIESS, TEEN MOIBLE GAVE A COUPON AND I ORDERED MY LUNCH ONLINE. PIZZA HUTT TOOK IT, AS THEY ARE CONNECTED FOR THIS DEAL. WHEN I ARRIVED FOR MY PICKUP. THE LADY WHO CHECKED ME OUT. TOLD ME THE TOTAL WHICH DID NOT INLCUDE THE COUPN. I EXPLAINED MY EMAIL SHOWS IT FROM PIZZA HUTT. I ASKED FOR A MANGER, SHE SAID SHE WAS ONE OF THE THEM. POINT IS SHE DID NOT GO ABOVE AND BEYOUND, SHE JUST STOOD THERE, COLD AND WOULD NOT BUDGE, I HAVE BEEN IN MGT AND THAT IS POOR. LAURENS NEEDS BETTER MANGERS AND TRAINNING, THAT IS NOT HOW YOU SEND YOU CUSTOMERS OUT THE DOOR. INSTEAD OF ME WALKING OUT WITH MY LUNCH WITH SATISFACTION, I WALKED OUT IN DISAPOINTMENT AND SAID THIS LOCATION LOST THIS CUSTOMER.
Heather Perry
Smelled like trash.
Atmosphere: 5
Food: 5
Service: 5
Maddex Allison
Bruh we Oder to much food from this place for them to mess it up 2 weeks ago we ordered food from here and they didant give our sauces and so they would credit to our next purchase and now to day we order again and got 3 extra marinara and 2 garlic butters and didant get none of it and on top of that it took 3 hours just to get here and they said it would get credited again but I don’t believe it so we will not be ordering from Pizza Hut in Lauren’s again
Atmosphere: 1
Food: 1
Service: 1
Don Megga
This Pizza Hut sticks and the the store is not customer service sucks and the pizza was cold pizza and was not even cut they left out my wings
Myra Jordan
Remember to ask for napkins!!
Atmosphere: 5
Food: 4
Service: 3
Trevor Perkins
Came in for dine in sat ate food got drinks food was good but when I went to pay and leave I asked for a Togo drink and tried to charge me 5 dollars for a Togo drink I’ve done paid for don not go
Atmosphere: 3
Food: 4
Service: 1
Tiffany Wickens
The young man with pink hair was absolutely awesome!! They said his name was Caiden. He was friendly, knowledgeable, helpful, attentive. Had all around good service. Definitely a keeper yall probably won’t keep him long. Good employees always wind up seeking better employment
Atmosphere: 5
Food: 5
Service: 5
ludim sanabria
Horrible wings and undercooked
Nancy Dilleshaw
The whole restaurant actually sucks hate to say it every time I eat there it’s cold food and it’s not good. And working wise is worse because they expect you to live off of 25 hours or less for a week or two for dumb crap. I think they need to shut down or get a new GM for that store because he’s is not worth the time and the food isn’t either.
Rusty Shackleford
Got honey bbq wings that were overcooked and had 0 sauce. The pizza had 0 sauce as well. Won't be back here.
Overpriced for the food you get,no service what so ever,I'd rather go to the clock
Pinkie McCullough
Very very rule customer service with phone orders today
Andrea Sharpe
I order a delivery order I was very nice and respectful to the lady when I placed my order also I told the lady on the phone to make sure they have change for a $100.00 bill she said okay when the delivery driver got here he didn’t have change and told us it’s store policy so I called back up to the house of pizza and talked to the gm and he told me that is obvious or something of the sorts that I’m suppose to know that they only carry change for a $20 bill I said sir how am I supposed to know that and I don’t work for the company he was not very nice and I was being respectful on the phone and when I asked for the corporate number I got told he couldn’t give me that information and told me he’s a franchise I know there is a hire up and I told him he’s needs to have better communication with his customers
Cathy Beasley
Secord time here and had to wait 30 mins from time stated it was to be ready. I called the 1st time several times and manager was rude. My son had to go inside after waiting 45 mins in?parking lot for curbside. Service and Customer Service are straight trash.
Atmosphere: 1
Food: 2
Service: 1
Sharon Peabody
We went mid-afternoon on a Saturday. We ate there. It is semi-self-service. The pizza was good. We go there at least once a week. It is currently our go to pizza place until....
I HAVE BEEN A CUSTOMER OF THE LAURENS BRANCH FOR OVER 20 YEARS - TODAY 9-9-25 THEY LOST MY BUSNIESS, TEEN MOIBLE GAVE A COUPON AND I ORDERED MY LUNCH ONLINE. PIZZA HUTT TOOK IT, AS THEY ARE CONNECTED FOR THIS DEAL. WHEN I ARRIVED FOR MY PICKUP. THE LADY WHO CHECKED ME OUT. TOLD ME THE TOTAL WHICH DID NOT INLCUDE THE COUPN. I EXPLAINED MY EMAIL SHOWS IT FROM PIZZA HUTT. I ASKED FOR A MANGER, SHE SAID SHE WAS ONE OF THE THEM. POINT IS SHE DID NOT GO ABOVE AND BEYOUND, SHE JUST STOOD THERE, COLD AND WOULD NOT BUDGE, I HAVE BEEN IN MGT AND THAT IS POOR. LAURENS NEEDS BETTER MANGERS AND TRAINNING, THAT IS NOT HOW YOU SEND YOU CUSTOMERS OUT THE DOOR. INSTEAD OF ME WALKING OUT WITH MY LUNCH WITH SATISFACTION, I WALKED OUT IN DISAPOINTMENT AND SAID THIS LOCATION LOST THIS CUSTOMER.
Smelled like trash.
Atmosphere: 5
Food: 5
Service: 5
Bruh we Oder to much food from this place for them to mess it up 2 weeks ago we ordered food from here and they didant give our sauces and so they would credit to our next purchase and now to day we order again and got 3 extra marinara and 2 garlic butters and didant get none of it and on top of that it took 3 hours just to get here and they said it would get credited again but I don’t believe it so we will not be ordering from Pizza Hut in Lauren’s again
Atmosphere: 1
Food: 1
Service: 1
This Pizza Hut sticks and the the store is not customer service sucks and the pizza was cold pizza and was not even cut they left out my wings
Remember to ask for napkins!!
Atmosphere: 5
Food: 4
Service: 3
Came in for dine in sat ate food got drinks food was good but when I went to pay and leave I asked for a Togo drink and tried to charge me 5 dollars for a Togo drink I’ve done paid for don not go
Atmosphere: 3
Food: 4
Service: 1
The young man with pink hair was absolutely awesome!! They said his name was Caiden. He was friendly, knowledgeable, helpful, attentive. Had all around good service. Definitely a keeper yall probably won’t keep him long. Good employees always wind up seeking better employment
Atmosphere: 5
Food: 5
Service: 5
Horrible wings and undercooked
The whole restaurant actually sucks hate to say it every time I eat there it’s cold food and it’s not good. And working wise is worse because they expect you to live off of 25 hours or less for a week or two for dumb crap. I think they need to shut down or get a new GM for that store because he’s is not worth the time and the food isn’t either.
Got honey bbq wings that were overcooked and had 0 sauce. The pizza had 0 sauce as well. Won't be back here.
Restaurantji Recommends
Overpriced for the food you get,no service what so ever,I'd rather go to the clock
Very very rule customer service with phone orders today
I order a delivery order I was very nice and respectful to the lady when I placed my order also I told the lady on the phone to make sure they have change for a $100.00 bill she said okay when the delivery driver got here he didn’t have change and told us it’s store policy so I called back up to the house of pizza and talked to the gm and he told me that is obvious or something of the sorts that I’m suppose to know that they only carry change for a $20 bill I said sir how am I supposed to know that and I don’t work for the company he was not very nice and I was being respectful on the phone and when I asked for the corporate number I got told he couldn’t give me that information and told me he’s a franchise I know there is a hire up and I told him he’s needs to have better communication with his customers
Secord time here and had to wait 30 mins from time stated it was to be ready. I called the 1st time several times and manager was rude. My son had to go inside after waiting 45 mins in?parking lot for curbside. Service and Customer Service are straight trash.
Atmosphere: 1
Food: 2
Service: 1
We went mid-afternoon on a Saturday. We ate there. It is semi-self-service. The pizza was good. We go there at least once a week. It is currently our go to pizza place until....
Food: 4
Service: 4
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