I love Taco Bell. The ppl here are friendly and food is prepared great.
Atmosphere: 5
Food: 5
Service: 5
kiwl master
Great service
Atmosphere: 4
Food: 5
Service: 5
Handy Ranks
They ripping people off in Laurens, Clinton's Taco Bell has way bigger tacos frfr
Atmosphere: 1
Food: 1
Service: 2
a p
gm needs to learn people skills
Atmosphere: 1
Service: 1
Taylor P
My friend & I placed a mobile order at 8:54 pm. The visit started out bad because they didn’t have Baja Blast, made us park/wait then we were missing a taco. Got this resolved and headed home to Clinton (~15 min. from Laurens). There's a Taco Bell/KFC combo restaurant there, but they randomly close early or don’t have items in stock. We drive to Laurens bc they USUALLY have better food & service. We noticed several issues right off the bat as we started eating:
-1 taco was missing lettuce (only had beef & cheese) -1 chicken quesadilla wasn’t cut -chicken flatbread melt didn’t have any sauce. Just cheese & chicken -nacho bell grande chips were burnt & tasted stale -The chicken on both quesadillas & the chicken flatbread melt was hard as a rock & had a weird plastic-like consistency. Literally couldn't chew it bc it was so hard/inedible. Had to spit it out back into the bag!
At 9:39, we called the store & told them about this. They said they could remake the chicken items bc they just trashed the old batch and made a new one. However, said there was nothing they could do about the nachos because the chips are “made in the morning." Burnt yet still being served? We asked if we could get a refund & were told to come back up to the store.
We brought the food, left around 9:43 & got there at 9:59. The lobby was locked, so we stood and waited until a female employee looked up, saw us & started laughing. She finally let us in, we went to the counter & tried explaining the problem. She immediately cut us off and said “I know who you are,” & said they don't issue refunds. We told her about the phone call, but she just repeated herself & said they don't issue refunds. My friend mentioned she has received a refund before at a TB in Simpsonville, but the lady said that that is a “different company.” We asked to speak with a manager & she said she was the general manager. We asked her for a refund again and tried showing her the food. She told us that it was no wonder the food looked the way it did because we “let it sit out for 2 hours.” We pointed out that we hadn’t even received the food until right around 9:00, live 15 minutes away, called at 9:39 & got back by 9:59. She continued to insist that nothing was wrong with the food & that it was our fault for letting the food sit out so long. We pulled out the chicken to show her how hard and abnormal it was. We showed her how burnt/hard the chips were by tapping one on the counter. She blamed this on us & said nobody ever complains about food at this location. We asked again for a refund just for the messed up items, not even the whole order. She told us that she would refund us this one time, but that we were no longer welcome back as we “complain every time we come up there.” We've never had an issue here before & as mentioned, drive further to come to this TB because of previous better customer service & food UNTIL TODAY. She ignored me & said we're going to get her in trouble with her higher-ups & she knows we don’t care because we just want to “get our way and get what we want.” I asked her verbatim if we're actually banned from this location & she said yes. I asked if she would give our phone numbers to her higher ups & she said “no they aren’t going to care.” She gave us cash, but the way we were treated ended up being an even larger issue than the food. She repeatedly cut us off, talked over us, invalidated our complaints, accused us of tampering with the food & called my friend aggressive repeatedly. We've never been treated like this at a fast food establishment, let alone a Taco Bell MUCH LESS by the alleged general manager. I say ‘alleged’ because I would like to believe that Taco Bell would not assign such a high role to somebody who provides this kind of behavior to paying customers, but also because the official Taco Bell websi
Atmosphere: 1
Food: 1
Service: 1
Philip Monroe
Always fresh Mexican. TB has improved significantly over the years
Atmosphere: 4
Food: 4
Service: 4
Brian Reid
They no longer have a person at registers. Everything has to be ordered on a kiosk and it’s difficult. Especially for elderly people.
Messed up our simple order & over charged for it too
Atmosphere: 3
Food: 3
Service: 3
Elizabeth Hester
As soon as I was walking inside to place my order 2 employTees walked in before me. Anyway let me get to the point…The 2 employees that walked inside of Taco Bell right before I did. were having a screaming and cussing match and didn’t
I love taco Bell. I'm kinda worried about this new ordering on the computer menu inside. My mom of 82 has trouble figuring it out. You may lose her for lack of a person to take her order if I'm not there.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco
Donna Blazer
Staff was slow. I ordered and it was 30 minutes to get my order. I was the only one in the restaurant for 10 minutes after I ordered and was still standing 25 minutes later waiting on my order. They were not in a hurry to do anything. No sense of urgency with this crew.
Some Guy
Wow this taco bell is trash, absolutely screwed a order that was thirty bucks then argues with me about a refund like I was gonna sit and wait after 60 minutes of driving there and back and there again. Doesn't even exist to me anymore
I love Taco Bell. The ppl here are friendly and food is prepared great.
Atmosphere: 5
Food: 5
Service: 5
Great service
Atmosphere: 4
Food: 5
Service: 5
They ripping people off in Laurens, Clinton's Taco Bell has way bigger tacos frfr
Atmosphere: 1
Food: 1
Service: 2
gm needs to learn people skills
Atmosphere: 1
Service: 1
My friend & I placed a mobile order at 8:54 pm. The visit started out bad because they didn’t have Baja Blast, made us park/wait then we were missing a taco. Got this resolved and headed home to Clinton (~15 min. from Laurens). There's a Taco Bell/KFC combo restaurant there, but they randomly close early or don’t have items in stock. We drive to Laurens bc they USUALLY have better food & service. We noticed several issues right off the bat as we started eating:
-1 taco was missing lettuce (only had beef & cheese)
-1 chicken quesadilla wasn’t cut
-chicken flatbread melt didn’t have any sauce. Just cheese & chicken
-nacho bell grande chips were burnt & tasted stale
-The chicken on both quesadillas & the chicken flatbread melt was hard as a rock & had a weird plastic-like consistency. Literally couldn't chew it bc it was so hard/inedible. Had to spit it out back into the bag!
At 9:39, we called the store & told them about this. They said they could remake the chicken items bc they just trashed the old batch and made a new one. However, said there was nothing they could do about the nachos because the chips are “made in the morning." Burnt yet still being served? We asked if we could get a refund & were told to come back up to the store.
We brought the food, left around 9:43 & got there at 9:59. The lobby was locked, so we stood and waited until a female employee looked up, saw us & started laughing. She finally let us in, we went to the counter & tried explaining the problem. She immediately cut us off and said “I know who you are,” & said they don't issue refunds. We told her about the phone call, but she just repeated herself & said they don't issue refunds. My friend mentioned she has received a refund before at a TB in Simpsonville, but the lady said that that is a “different company.” We asked to speak with a manager & she said she was the general manager. We asked her for a refund again and tried showing her the food. She told us that it was no wonder the food looked the way it did because we “let it sit out for 2 hours.” We pointed out that we hadn’t even received the food until right around 9:00, live 15 minutes away, called at 9:39 & got back by 9:59. She continued to insist that nothing was wrong with the food & that it was our fault for letting the food sit out so long. We pulled out the chicken to show her how hard and abnormal it was. We showed her how burnt/hard the chips were by tapping one on the counter. She blamed this on us & said nobody ever complains about food at this location. We asked again for a refund just for the messed up items, not even the whole order. She told us that she would refund us this one time, but that we were no longer welcome back as we “complain every time we come up there.” We've never had an issue here before & as mentioned, drive further to come to this TB because of previous better customer service & food UNTIL TODAY. She ignored me & said we're going to get her in trouble with her higher-ups & she knows we don’t care because we just want to “get our way and get what we want.” I asked her verbatim if we're actually banned from this location & she said yes. I asked if she would give our phone numbers to her higher ups & she said “no they aren’t going to care.” She gave us cash, but the way we were treated ended up being an even larger issue than the food. She repeatedly cut us off, talked over us, invalidated our complaints, accused us of tampering with the food & called my friend aggressive repeatedly.
We've never been treated like this at a fast food establishment, let alone a Taco Bell MUCH LESS by the alleged general manager. I say ‘alleged’ because I would like to believe that Taco Bell would not assign such a high role to somebody who provides this kind of behavior to paying customers, but also because the official Taco Bell websi
Atmosphere: 1
Food: 1
Service: 1
Always fresh Mexican. TB has improved significantly over the years
Atmosphere: 4
Food: 4
Service: 4
They no longer have a person at registers. Everything has to be ordered on a kiosk and it’s difficult. Especially for elderly people.
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Salads, Nachos, Quesadilla, Ground Beef Burrito, Taco, Wrap
Messed up our simple order & over charged for it too
Atmosphere: 3
Food: 3
Service: 3
As soon as I was walking inside to place my order 2 employTees walked in before me. Anyway let me get to the point…The 2 employees that walked inside of Taco Bell right before I did. were having a screaming and cussing match and didn’t
Atmosphere: 5
Food: 3
Service: 1
Recommended dishes: Burrito Supreme, Cinnamon Twists, Chicken Quesadilla
Awesome food and staff was great ..I think one the young lady's name was Venus very professional and polite !! ??
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The food at any taco bell is hit or miss. But it just seems to have gotten so much better here in Laurens.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Nachos, Quesadilla, Taco, Bean Burrito, Mexican Pizza, Chicken Quesadilla
I love taco Bell. I'm kinda worried about this new ordering on the computer menu inside. My mom of 82 has trouble figuring it out. You may lose her for lack of a person to take her order if I'm not there.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco
Staff was slow. I ordered and it was 30 minutes to get my order. I was the only one in the restaurant for 10 minutes after I ordered and was still standing 25 minutes later waiting on my order. They were not in a hurry to do anything. No sense of urgency with this crew.
Wow this taco bell is trash, absolutely screwed a order that was thirty bucks then argues with me about a refund like I was gonna sit and wait after 60 minutes of driving there and back and there again. Doesn't even exist to me anymore
Fast, friendly and delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nachos, Quesadilla, Ground Beef Burrito, Taco, Burrito Supreme, Hash Brown, Bean Burrito, Mexican Pizza
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