Terrible! Drink machine was down, food quality was down, everyone looked lost. I gave a 3 star because it's not typical of Bojangles to be this bad
Atmosphere: 3
Food: 1
Service: 3
Keith Mann
The went through drive thur and was impressed with the hospitality from the cashier. Services fast and hot food
Atmosphere: 5
Food: 5
Service: 5
Erik Hopper
Ai ordering system cannot get the order right, 3 tries now. Staff will not fix and are rude.
Atmosphere: 1
Food: 1
Service: 1
Beth Mattox
We came through the drive thru
Food: 5
Service: 5
Martin Offield
Stopped by the drive thru and ordered a 5 piece supreme meal with fries and a large sweet tea. The drive thru at this location seemed to be using some sort of AI ordering system. It was cutting out at times and so I was unsure it was getting everything. When I got my food, I checked and sure enough the box contained just 5 pieces of chicken, no fries, no biscuit. The person eventually came back to the window I told them I was missing the fries and biscuit. He tells me I just ordered a supremes snack. When I told him no I ordered the 5 piece supremes meal. He just asked if I wanted to order fries. So instead of fixing his mistake I just ended up paying more and getting less than I had ordered. I hate it when they have incompetent people working the window.
Atmosphere: 4
Food: 3
Service: 2
Ronnie Stevens
Good, fresh food, never had any issues at this location, the service has been good as well.
Atmosphere: 5
Food: 5
Service: 5
David Pearson
the food was not done could not eat ,burrito was grease and not done
Atmosphere: 5
Food: 3
Service: 5
Susan Gurmin
AI was off on the order.
Service: 2
Jessica Garcia
Staff is so nice been here 2x doing online order for breakfast for kids this summer.
Atmosphere: 5
Food: 5
Service: 5
Kevin Mills
Went through the drive through, told me to pull up and they would bring it out to me, but never did... After waiting for 10 minutes I went in to discover they had forgotten about me...
So bogjangles spent all this money on signs about being open til 11 pm and tonight while in the drive through at 1030 they just shut the outside lights off. I know another of the bojangles have went downhill but this location is pathetic. The staff has to be some of the laziest people out there. They are just inside with no regard to customers, quality or the food. It's sad. Bojangles has always been a favorite but I don't think I'll ever be able to spend another dime to employ such sorry people. I am a manger in a different industry and this would never be acceptable. It's a sad day because bojangles is employing the people that will eventually close their doors. To the staff tonight hopefully you receive the same pathetic service when you go out in public. You should be embarrassed
Atmosphere: 1
Food: 1
Service: 1
Christina Slice
The store was so understaffed. When I arrived, the drive-through was 5 -6 cars deep, so I parked. Lobby was empty, and so were the food service trays. There was no one running the front counter. Everyone was handling the drive-through. It was about 10 minutes of waiting before I was even acknowledged. Waited another 5 minutes before someone came to the front. The server was amazing and so sweet. She was the best part of the whole visit. This is so below Bojangles standards. This GM needs to step it up on staffing and not running the ones that want to or need to work - work so hard. The three that I saw were busting butt to service everyone. They all deserve a raise and a paid few days off.
Atmosphere: 1
Food: 5
Service: 5
Kevin Seagren
Placed my order, and right from the start, it was messed up. Had to delete what we didn't order and reorder again. Then, I had to ask for things we did order to get them as they weren't on the tray. Go back again to get the unsweetened tea. Yet again, to get our sauce. Fingers were cordy and chewey and cold. Fries were also cold. No butter for the biscuit.
Leon Gonzalo
We were treated to excellent customer service with great food by the manager, Ro, and her crew.
Terrible! Drink machine was down, food quality was down, everyone looked lost. I gave a 3 star because it's not typical of Bojangles to be this bad
Atmosphere: 3
Food: 1
Service: 3
The went through drive thur and was impressed with the hospitality from the cashier. Services fast and hot food
Atmosphere: 5
Food: 5
Service: 5
Ai ordering system cannot get the order right, 3 tries now. Staff will not fix and are rude.
Atmosphere: 1
Food: 1
Service: 1
We came through the drive thru
Food: 5
Service: 5
Stopped by the drive thru and ordered a 5 piece supreme meal with fries and a large sweet tea. The drive thru at this location seemed to be using some sort of AI ordering system. It was cutting out at times and so I was unsure it was getting everything. When I got my food, I checked and sure enough the box contained just 5 pieces of chicken, no fries, no biscuit. The person eventually came back to the window I told them I was missing the fries and biscuit. He tells me I just ordered a supremes snack. When I told him no I ordered the 5 piece supremes meal. He just asked if I wanted to order fries. So instead of fixing his mistake I just ended up paying more and getting less than I had ordered. I hate it when they have incompetent people working the window.
Atmosphere: 4
Food: 3
Service: 2
Good, fresh food, never had any issues at this location, the service has been good as well.
Atmosphere: 5
Food: 5
Service: 5
the food was not done could not eat ,burrito was grease and not done
Atmosphere: 5
Food: 3
Service: 5
AI was off on the order.
Service: 2
Staff is so nice been here 2x doing online order for breakfast for kids this summer.
Atmosphere: 5
Food: 5
Service: 5
Went through the drive through, told me to pull up and they would bring it out to me, but never did... After waiting for 10 minutes I went in to discover they had forgotten about me...
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
Great food and customer service.
Atmosphere: 5
Food: 5
Service: 5
So bogjangles spent all this money on signs about being open til 11 pm and tonight while in the drive through at 1030 they just shut the outside lights off. I know another of the bojangles have went downhill but this location is pathetic. The staff has to be some of the laziest people out there. They are just inside with no regard to customers, quality or the food. It's sad. Bojangles has always been a favorite but I don't think I'll ever be able to spend another dime to employ such sorry people. I am a manger in a different industry and this would never be acceptable. It's a sad day because bojangles is employing the people that will eventually close their doors. To the staff tonight hopefully you receive the same pathetic service when you go out in public. You should be embarrassed
Atmosphere: 1
Food: 1
Service: 1
The store was so understaffed. When I arrived, the drive-through was 5 -6 cars deep, so I parked. Lobby was empty, and so were the food service trays. There was no one running the front counter. Everyone was handling the drive-through. It was about 10 minutes of waiting before I was even acknowledged. Waited another 5 minutes before someone came to the front. The server was amazing and so sweet. She was the best part of the whole visit. This is so below Bojangles standards. This GM needs to step it up on staffing and not running the ones that want to or need to work - work so hard.
The three that I saw were busting butt to service everyone. They all deserve a raise and a paid few days off.
Atmosphere: 1
Food: 5
Service: 5
Placed my order, and right from the start, it was messed up. Had to delete what we didn't order and reorder again. Then, I had to ask for things we did order to get them as they weren't on the tray. Go back again to get the unsweetened tea. Yet again, to get our sauce. Fingers were cordy and chewey and cold. Fries were also cold. No butter for the biscuit.
We were treated to excellent customer service with great food by the manager, Ro, and her crew.
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