If I could give 0 stars I would. I placed an order online for pickup at 8pm. I walked in at 8pm to get my order. The line for online orders was down one side of the store and same for in store orders. Everyone except a few were in the back I’m assuming then out of nowhere people come around and start making food. I did not get my order until 8:30. To me this is unacceptable. I placed the order around 7:40 in the app. So this was a 50 minute wait.
Atmosphere: 1
Food: 1
Service: 1
Tatiesworld
Very helpful and nice staff. The young lady with the locs was really nice and very helpful.
Atmosphere: 5
Food: 5
Service: 5
Cathy Boven
Our last two visits to our Lexington SC Chipotle have been great! The lady behind the counter, the kids call Ms. T. The T must stand for Terrific ;) , ( I know, cheesy) but she does a super job. She moves the line through quickly and efficiently. The first time we stopped in, she wasn’t on-the-line and it was long and moving slowly. Honestly, we were close to walking out. Within a minute or so, Ms. T stepped in. The pace changed and it made the difference!! Don’t lose Ms. T.
Atmosphere: 4
Food: 5
Service: 5
TJ Ciaffone
At lunch time they were out of cooked. Chicken and guacamole. Curt staff. The music was blaring like a bar.
Atmosphere: 2
Food: 3
Service: 2
caity sannipoli
Had an entire tray of guac left, I asked if I could have some in my bowl and they said it was their last tray and they couldn’t give it away…? I asked the lady at checkout and the same girl who told me it was the last tray came over and closed my bowl and said no very rude.
Atmosphere: 1
Food: 1
Service: 1
Jason Gerais
Absolutely terrible service. I waited for 15 minutes and not a single person bothered to help me.
Charles Hook
Obviously the Company has still not learned their lesson. I ordered double meat, which cost me an extra $6.50, and didn’t even get 4oz. Do not support this establishment! These Companies need to learn that taking advantage of the customers will only lead to their establishment closing its door. Really simple to understand. Charles Hook (USN Ret.)
Food: 1
Benjamin Minor
I love going to this Chipotle. Great workers and they are fast
Atmosphere: 4
Food: 4
Service: 4
Becky Moran
Stopped by to pick up lunch. The employee helping me was rude and her questions about what food items I wanted were terse/rude. No greeting of “how can I help you” or “what can I get you”? The employee in the back, who appeared to be food prepping was blaring his iPhone music with less than desirable music for any restaurant setting. The manager (at least she appeared to be the manager) was sitting at one of the tables by the cashier talking and laughing and didn’t seem to care that her employees were extremely rude. All that and the chips I ordered were stale.
Went at 9PM- “out of” chicken, steak, white rice, sour cream, barbacoa, and corn salsa….so what do you sell here???? They said they didn’t have the people to prep it but had 4 employees visible. Blown away-needs new management
Atmosphere: 1
Food: 1
Service: 1
George Murray
How do you run out of chips
Atmosphere: 4
Food: 4
Service: 4
David Ruiz-Puyana
Great food and service!
Atmosphere: 5
Food: 5
Service: 5
kacey looney
The most careless workers, they will literally stand there and talk to each other while there’s 5 or 6 people waiting for their pick up orders. They just don’t care and nothing gets done about it! Every time takes 30+ minutes for them to make your food
Pamela Wallace
The chips were very stale and only a small quantity. Both my husband and I became sick from eating at this location. We will not be going back!
Online only is ridiculous
If I could give 0 stars I would. I placed an order online for pickup at 8pm. I walked in at 8pm to get my order. The line for online orders was down one side of the store and same for in store orders. Everyone except a few were in the back I’m assuming then out of nowhere people come around and start making food. I did not get my order until 8:30. To me this is unacceptable. I placed the order around 7:40 in the app. So this was a 50 minute wait.
Atmosphere: 1
Food: 1
Service: 1
Very helpful and nice staff. The young lady with the locs was really nice and very helpful.
Atmosphere: 5
Food: 5
Service: 5
Our last two visits to our Lexington SC Chipotle have been great! The lady behind the counter, the kids call Ms. T. The T must stand for Terrific ;) , ( I know, cheesy) but she does a super job. She moves the line through quickly and efficiently. The first time we stopped in, she wasn’t on-the-line and it was long and moving slowly. Honestly, we were close to walking out. Within a minute or so, Ms. T stepped in. The pace changed and it made the difference!! Don’t lose Ms. T.
Atmosphere: 4
Food: 5
Service: 5
At lunch time they were out of cooked. Chicken and guacamole. Curt staff. The music was blaring like a bar.
Atmosphere: 2
Food: 3
Service: 2
Had an entire tray of guac left, I asked if I could have some in my bowl and they said it was their last tray and they couldn’t give it away…? I asked the lady at checkout and the same girl who told me it was the last tray came over and closed my bowl and said no very rude.
Atmosphere: 1
Food: 1
Service: 1
Absolutely terrible service. I waited for 15 minutes and not a single person bothered to help me.
Obviously the Company has still not learned their lesson. I ordered double meat, which cost me an extra $6.50, and didn’t even get 4oz. Do not support this establishment! These Companies need to learn that taking advantage of the customers will only lead to their establishment closing its door. Really simple to understand.
Charles Hook (USN Ret.)
Food: 1
I love going to this Chipotle. Great workers and they are fast
Atmosphere: 4
Food: 4
Service: 4
Stopped by to pick up lunch. The employee helping me was rude and her questions about what food items I wanted were terse/rude. No greeting of “how can I help you” or “what can I get you”? The employee in the back, who appeared to be food prepping was blaring his iPhone music with less than desirable music for any restaurant setting. The manager (at least she appeared to be the manager) was sitting at one of the tables by the cashier talking and laughing and didn’t seem to care that her employees were extremely rude. All that and the chips I ordered were stale.
Restaurantji Recommends
Went at 9PM- “out of” chicken, steak, white rice, sour cream, barbacoa, and corn salsa….so what do you sell here???? They said they didn’t have the people to prep it but had 4 employees visible. Blown away-needs new management
Atmosphere: 1
Food: 1
Service: 1
How do you run out of chips
Atmosphere: 4
Food: 4
Service: 4
Great food and service!
Atmosphere: 5
Food: 5
Service: 5
The most careless workers, they will literally stand there and talk to each other while there’s 5 or 6 people waiting for their pick up orders. They just don’t care and nothing gets done about it! Every time takes 30+ minutes for them to make your food
The chips were very stale and only a small quantity. Both my husband and I became sick from eating at this location. We will not be going back!
Atmosphere: 3
Food: 1
Service: 3
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