Wow cutest Starbucks I have ever been to soo welcoming definitely not like just ur regular coffee shop
Atmosphere: 5
Food: 5
Service: 5
Katie K
In love with the new looks
Atmosphere: 5
Food: 5
Service: 5
Kimberly R
I spent a good portion of the day at this Starbucks location for meetings, and Jay assisted me several times. I was impressed by his professionalism and friendly demeanor with every customer. This is truly an excellent location with outstanding service.
Atmosphere: 5
Food: 5
Service: 5
Alaleh Torkjazi
I usually order a matcha latte with oat milk, and it’s my go-to drink—so I know exactly how it should taste. Since the renovation, there have been several instances where, despite confirming my order carefully, the drink is still made with regular milk.
As someone with a dairy sensitivity, this is not just a preference—it’s a health issue. It’s frustrating that the same mistake keeps happening, even after I double-check my order. Unfortunately, I had to visit another store today just to get the correct drink.
Stacey G.
When I go to Starbucks, I know I am overpaying for coffee, but it's really frustrating for that overpriced coffee to only be a little over half full when they hand it to you.
Shanice W
Wonderful staff working there enjoy your stay.
Atmosphere: 4
Food: 4
Service: 5
John Power
I made a joke about needing help with my flat tire and barista Ja’Korey let me use his pump from his car! That’s what I call service. Plus, Starbucks is always good 😉
Atmosphere: 5
Food: 5
Service: 5
Kayla Jones
I think the new dress code is a winning statement for starbucks all around, it looks much cleaner and way more professional, thank you for keeping your establishments classy and upscale!
Atmosphere: 5
Food: 5
Service: 3
Brandy H
Worst inside location I've ever been in and I've visited hundreds over 10+ states! Walked in, floor was messy and dirty. The last taking orders didn't acknowledge is for 3 minutes. She was wearing a mask, her preference, but it was very dirty and she mumbled when talking to us, we could barely understand her. When asked to repeat herself she got an attitude. She didn't ring our order up right, didn't repeat it when I asked just told me the total 3 times. However, the young lady making the drinks asked what our order was and I told her and she made them the correct way and apologized for the previous ladies attitude. Maybe I would've had a different experience is I came on a different day but this was my experience today.
Atmosphere: 2
Food: 3
Service: 1
Cindy Barrett
I usually do not go to Starbucks but received a gift card for there. Jacob was phenomenal, very professional, answered all of my questions & pleasant the whole time ! I would come back to this location because of this experience.
I love all my local Starbucks, my granddaughter works there so I might be biased, but all of them are great!
Alexis
Went to order a drink through drive through, I was kindly asked to speak up and I spoke louder confirming “Can you hear me? No response. Is this better?” and the gentleman said yes and some female voice went to holler saying they were just asking me to speak up bc they couldn’t hear me with a problem in her tone… I simply explained to her I was confirming with the guy if he could hear me… I pulled up to the window scanned my card (and got no receipt btw)…they handed me my drink ( 4 inches empty from the top) I asked why my drink looked so empty and if that’s how the drink comes he said yes then hand me my food … I asked who the young lady was that got in our conversation at drive thru and he stated he didn’t know who I was talking about, acting oblivious. I asked to speak to the manager and when I did I mention the whole situation and she offered me more milk for my drink but could not confirm who spoke that way in drive thru and kept apologizing about the drink… the staff is rude… I always come by and I have NEVER been spoken to this way. What a great way to start my day. Thank you.
Diana Byers
Worst Starbucks in lexington. Staff is the least polite and friendly of any Starbucks I’ve ever visited. Obviously management is too because they can’t keep staff and are frequently closed in the middle of the day!
Matt Abee
Often closed at random times and turns off its mobile ordering for no reason. Very inconsistent service, though the people here are always friendly. Wouldn’t suggest this location if you’re in a rush, though.
Wow cutest Starbucks I have ever been to soo welcoming definitely not like just ur regular coffee shop
Atmosphere: 5
Food: 5
Service: 5
In love with the new looks
Atmosphere: 5
Food: 5
Service: 5
I spent a good portion of the day at this Starbucks location for meetings, and Jay assisted me several times. I was impressed by his professionalism and friendly demeanor with every customer. This is truly an excellent location with outstanding service.
Atmosphere: 5
Food: 5
Service: 5
I usually order a matcha latte with oat milk, and it’s my go-to drink—so I know exactly how it should taste. Since the renovation, there have been several instances where, despite confirming my order carefully, the drink is still made with regular milk.
As someone with a dairy sensitivity, this is not just a preference—it’s a health issue. It’s frustrating that the same mistake keeps happening, even after I double-check my order. Unfortunately, I had to visit another store today just to get the correct drink.
When I go to Starbucks, I know I am overpaying for coffee, but it's really frustrating for that overpriced coffee to only be a little over half full when they hand it to you.
Wonderful staff working there enjoy your stay.
Atmosphere: 4
Food: 4
Service: 5
I made a joke about needing help with my flat tire and barista Ja’Korey let me use his pump from his car! That’s what I call service. Plus, Starbucks is always good 😉
Atmosphere: 5
Food: 5
Service: 5
I think the new dress code is a winning statement for starbucks all around, it looks much cleaner and way more professional, thank you for keeping your establishments classy and upscale!
Atmosphere: 5
Food: 5
Service: 3
Worst inside location I've ever been in and I've visited hundreds over 10+ states! Walked in, floor was messy and dirty. The last taking orders didn't acknowledge is for 3 minutes. She was wearing a mask, her preference, but it was very dirty and she mumbled when talking to us, we could barely understand her. When asked to repeat herself she got an attitude. She didn't ring our order up right, didn't repeat it when I asked just told me the total 3 times. However, the young lady making the drinks asked what our order was and I told her and she made them the correct way and apologized for the previous ladies attitude. Maybe I would've had a different experience is I came on a different day but this was my experience today.
Atmosphere: 2
Food: 3
Service: 1
I usually do not go to Starbucks but received a gift card for there. Jacob was phenomenal, very professional, answered all of my questions & pleasant the whole time ! I would come back to this location because of this experience.
Restaurantji Recommends
I love all my local Starbucks, my granddaughter works there so I might be biased, but all of them are great!
Went to order a drink through drive through, I was kindly asked to speak up and I spoke louder confirming “Can you hear me? No response. Is this better?” and the gentleman said yes and some female voice went to holler saying they were just asking me to speak up bc they couldn’t hear me with a problem in her tone… I simply explained to her I was confirming with the guy if he could hear me… I pulled up to the window scanned my card (and got no receipt btw)…they handed me my drink ( 4 inches empty from the top) I asked why my drink looked so empty and if that’s how the drink comes he said yes then hand me my food … I asked who the young lady was that got in our conversation at drive thru and he stated he didn’t know who I was talking about, acting oblivious. I asked to speak to the manager and when I did I mention the whole situation and she offered me more milk for my drink but could not confirm who spoke that way in drive thru and kept apologizing about the drink… the staff is rude… I always come by and I have NEVER been spoken to this way. What a great way to start my day. Thank you.
Worst Starbucks in lexington. Staff is the least polite and friendly of any Starbucks I’ve ever visited. Obviously management is too because they can’t keep staff and are frequently closed in the middle of the day!
Often closed at random times and turns off its mobile ordering for no reason. Very inconsistent service, though the people here are always friendly. Wouldn’t suggest this location if you’re in a rush, though.
Service was amazing and coffee was great
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