The look one of the workers gave me and my son was in Called for. I asked was the rest room public the worker rolled her eyes and point. The whole time she act like she didn’t want to serve us. That was the worst experience I have ever had at a restaurant with feeling uncomfortable. I thank God I’m not what I use to be because she definitely would have got some words. Signed an unhappy customer. Food was great service was -1000
Food: 4
SANKOFA
Good Day I've received good customer service from these four young ladies Ms Corra Ms Estelle and Ms Jay thank you all for fast service excellent food preparation and being attentive.
Atmosphere: 5
Food: 5
Service: 5
Brittany Gantt
The best sub I’ve ever had
Atmosphere: 5
Food: 5
Service: 5
Jamel Brown
People please check your order before you leave, on 8/27 the manager that was working from open to 5pm was one of the rulest attitudes some people are allergic to things, learn how to fix customer sandwiches, right And talk to them the way you posed to!!!!
Atmosphere: 1
Food: 1
Service: 1
Sally Riley
I find myself eating here lately every Friday for lunch.
Atmosphere: 5
Food: 5
Service: 5
Danny Vines
Love to share when I find excellent customer service along with excellent attentiveness Sydney done a wonderful job extremely knowledgeable on the sandwiches and managed the process/people from start to finish to make it a great experience My food was great as well
Atmosphere: 5
Food: 5
Service: 5
mike herms
Very positive experience. The young blonde haired assistant manager has great energy and very helpful!!! Great service only little down side my chicken breast was alittle dry but that isnt a huge deal. If your in the area stop in and munch!!
Atmosphere: 5
Food: 5
Service: 5
Kit
UPDATE: After going in and speaking with the manager (Cora). She corrected my order and provided excellent customer service. I ended up trying a sandwich, and it was phenomenal. I have been back since and gotten the same sandwich the Italian. I doubt I will try the salad again, but the subs are definitely worth trying. Thank you, Cora, for your kindness and great customer service!!!
I ordered online, and my food picked up. I received my food, and the order was incorrect. I called and stated my order was incorrect and had some incorrect toppings. She reviewed the order and read it back, stating they put cheese on everything, though my order specially requested no cheese. I stated the chicken salad was also dry and tasteless and did not want a remake as this was my first experience and was put off. She (Donna) stated that as my order was placed online, I would have to contact corporate on a Saturday at 8 pm to receive a refund. I attempted to contact you, but to no surprise, they are closed. I paid $11 dollars for an inedible meal and received subpar customer service.
Atmosphere: 5
Food: 5
Service: 5
Natasha Wright
I called and arrived before 4 pm on my way back to Georgia. Once I got inside they started saying they were closed before 4 and would not take my order. The door was not locked!!! They were rude and obviously ready to go home!!!!
I am visiting from out of state and wanted a sub something bad but my sister said instead of subway I want you to try this place (sub station). Well here's my take the food was positively delicious is was sooooo much better then subway. I'm glad I allowed her to sway me. So why did I leave only 3 stars? Because they lady dealing with our order was incredibly rude and disrespectful not only to customers but also to her coworkers and I'm not a confrontational person or id have said something to her about the way she was being but it made the atmosphere tense and uncomfortable. I get it everyone has bad days but the way Ruby was speaking to me and those around us was jaw dropping. I do plan to return because the food is amazing but hopefully her attitude will be better I'm sorry I totally get it being rush hour with dinner and everything but if you have a problem doing your job maybe find something you do enjoy doing?! Thanks for the awesome food.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Italian Sub
Laurrie Summers
Just wanted to point out that you have An employee named Ruby, who was evidently cutting the meats and cheese for the sandwiches, and coworker had told her she did not need a certain cheese. Actually it was provolone. I know it was provolone because the employee Ruby continued to ignore her. Our coworker has said it four times. Then she told Ruby that there were two Italians, again I know this because the coworker repeated it several times and Ruby was blatantly ignoring her and talked over her to ask the customers if they had to Italian. Whatever Ruby has going on in our life she really doesn’t need to bring it to work. This poor customer service nobody wants to see someone with an attitude. The coworker was very pleasant, had it been me I would’ve probably said something to Ruby and lost my job as a manager of a restaurant. I know the atmosphere is reflected by the employees. Today just left a bad taste in my mouth, and I’m sure it was the attitude of Ruby. She looks too young to try to act so grown she needs to show more respect. There was a guy there named Rob who was excellent when a customer ordered a gluten free sandwich. I didn’t even know that you had gluten-free, and I appreciate the fact that he was very careful in preparing it.
Recommended dishes: Italian Sub
Brittany Bell
Every single person that worked Sunday June 22nd around 1230PM had a horrible attitude and zero customer service skills. They argued with each other on the line, were not helpful, were unsanitary, and rushed every customer along. They handed me my bag without taking their gloves off, leaving food and oil on the bag straps for me to wipe off. My family member stood near the register and asked if she needed something since “she was just standing around” (she was clearly with us and waiting). I ordered a salad and it was forgotten until I was rang up, to which it was then rung up incorrectly and I had to say something to avoid being overcharged. Everything was dismissive and seemed to be a bother. First and last time I’ll ever be visiting.
The look one of the workers gave me and my son was in Called for. I asked was the rest room public the worker rolled her eyes and point. The whole time she act like she didn’t want to serve us. That was the worst experience I have ever had at a restaurant with feeling uncomfortable. I thank God I’m not what I use to be because she definitely would have got some words. Signed an unhappy customer. Food was great service was -1000
Food: 4
Good Day I've received good customer service from these four young ladies Ms Corra Ms Estelle and Ms Jay thank you all for fast service excellent food preparation and being attentive.
Atmosphere: 5
Food: 5
Service: 5
The best sub I’ve ever had
Atmosphere: 5
Food: 5
Service: 5
People please check your order before you leave, on 8/27 the manager that was working from open to 5pm was one of the rulest attitudes some people are allergic to things, learn how to fix customer sandwiches, right And talk to them the way you posed to!!!!
Atmosphere: 1
Food: 1
Service: 1
I find myself eating here lately every Friday for lunch.
Atmosphere: 5
Food: 5
Service: 5
Love to share when I find excellent customer service along with excellent attentiveness Sydney done a wonderful job extremely knowledgeable on the sandwiches and managed the process/people from start to finish to make it a great experience
My food was great as well
Atmosphere: 5
Food: 5
Service: 5
Very positive experience. The young blonde haired assistant manager has great energy and very helpful!!! Great service only little down side my chicken breast was alittle dry but that isnt a huge deal. If your in the area stop in and munch!!
Atmosphere: 5
Food: 5
Service: 5
UPDATE: After going in and speaking with the manager (Cora). She corrected my order and provided excellent customer service. I ended up trying a sandwich, and it was phenomenal. I have been back since and gotten the same sandwich the Italian. I doubt I will try the salad again, but the subs are definitely worth trying. Thank you, Cora, for your kindness and great customer service!!!
I ordered online, and my food picked up. I received my food, and the order was incorrect. I called and stated my order was incorrect and had some incorrect toppings. She reviewed the order and read it back, stating they put cheese on everything, though my order specially requested no cheese. I stated the chicken salad was also dry and tasteless and did not want a remake as this was my first experience and was put off. She (Donna) stated that as my order was placed online, I would have to contact corporate on a Saturday at 8 pm to receive a refund. I attempted to contact you, but to no surprise, they are closed. I paid $11 dollars for an inedible meal and received subpar customer service.
Atmosphere: 5
Food: 5
Service: 5
I called and arrived before 4 pm on my way back to Georgia. Once I got inside they started saying they were closed before 4 and would not take my order. The door was not locked!!! They were rude and obviously ready to go home!!!!
Great service!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Best sandwiches, good prices
Atmosphere: 5
Food: 5
Service: 5
I am visiting from out of state and wanted a sub something bad but my sister said instead of subway I want you to try this place (sub station). Well here's my take the food was positively delicious is was sooooo much better then subway. I'm glad I allowed her to sway me. So why did I leave only 3 stars? Because they lady dealing with our order was incredibly rude and disrespectful not only to customers but also to her coworkers and I'm not a confrontational person or id have said something to her about the way she was being but it made the atmosphere tense and uncomfortable. I get it everyone has bad days but the way Ruby was speaking to me and those around us was jaw dropping. I do plan to return because the food is amazing but hopefully her attitude will be better I'm sorry I totally get it being rush hour with dinner and everything but if you have a problem doing your job maybe find something you do enjoy doing?! Thanks for the awesome food.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Italian Sub
Just wanted to point out that you have An employee named Ruby, who was evidently cutting the meats and cheese for the sandwiches, and coworker had told her she did not need a certain cheese. Actually it was provolone. I know it was provolone because the employee Ruby continued to ignore her. Our coworker has said it four times. Then she told Ruby that there were two Italians, again I know this because the coworker repeated it several times and Ruby was blatantly ignoring her and talked over her to ask the customers if they had to Italian. Whatever Ruby has going on in our life she really doesn’t need to bring it to work. This poor customer service nobody wants to see someone with an attitude. The coworker was very pleasant, had it been me I would’ve probably said something to Ruby and lost my job as a manager of a restaurant. I know the atmosphere is reflected by the employees. Today just left a bad taste in my mouth, and I’m sure it was the attitude of Ruby. She looks too young to try to act so grown she needs to show more respect. There was a guy there named Rob who was excellent when a customer ordered a gluten free sandwich. I didn’t even know that you had gluten-free, and I appreciate the fact that he was very careful in preparing it.
Recommended dishes: Italian Sub
Every single person that worked Sunday June 22nd around 1230PM had a horrible attitude and zero customer service skills. They argued with each other on the line, were not helpful, were unsanitary, and rushed every customer along. They handed me my bag without taking their gloves off, leaving food and oil on the bag straps for me to wipe off. My family member stood near the register and asked if she needed something since “she was just standing around” (she was clearly with us and waiting). I ordered a salad and it was forgotten until I was rang up, to which it was then rung up incorrectly and I had to say something to avoid being overcharged. Everything was dismissive and seemed to be a bother. First and last time I’ll ever be visiting.
Atmosphere: 1
Food: 4
Service: 1
Great food and service
Atmosphere: 5
Food: 5
Service: 5
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