“Jackson & Curtis were awesome! I asked for one of Smash Burgers with all the fixings, but hold the bun, as I need to eat Gluten Free. They asked if I would perhaps like it served on some lettuce… and of course I loved discovering they meant a bed of lettuce on which the sauce was a fabulous dressing. I truly appreciated them going out of their way to offer to level it up. Thanks, guys!“
“I ordered from them and I messed up my order.While I wasn't able to get them in time to change the order, I must commend them on not just the food but on the customer service.I had called back and had to hang up.Sierra, the wonderful human bei g whom answered the phone originally, had to place me on hold. I wound up hanging up as I realized I called the wrong place: well I thought.While I did call the correct location, it was a simple.misunderstanding.What she did next is what every customer service industry she do and learn from Sierra.She not only went back to caller I.D. to call me back, she apologized for the mishap.Fact is, this society has a serious detriment in terms of service and accountability. I can wholeheartedly attest to that wholesome accountability of herself and the unnecessary apologetic attitude from Sierra.Well done. I hope your employer sees the value in your hard work and responsibility as well as accountability.Great job!“
“The young lady that took my order was so sweet and professional, and a customer wasn't happy with her order while I was standing there and there was no hesitation, she fixed the issue with a smile on her face ! This young lady needs a raise! My name is “
“The large chicken fresco chop with jalapeño sauce is okay, but it would have been better with an extra scoop of fresco mix. Tropical Grill is a bit stingy with the sauces. The large comes with 2 tiny sauce sides and it could use at least 1 more. The atmosphere of the restaurant is pleasant.“
“I came there wit my girlfriend and had came on our first date, and ordered the cuban bowl and TG smash burger, i gotta say it was a very well made meal and my gf said that the cuban bowl was amazing as for my burger crazy good, i especially loved the side of platians i ordered wit “