Ordered online at 4:45. Usually quick delivery. Wheels fell off tonight. Called four times and was repeatedly put on hold without anyone answering. 5th times a charms.. over an hour and food was “about to leave store”. Now 6:30 still no food or explanation as to what time we may receive our order. At least answer the phone and let customers know.
Food: 5
Service: 1
Ashleigh Middleton
Very mean workers and bad service never again
Atmosphere: 1
Food: 1
Service: 1
Jim Dickey
For at least 6 weeks the online ordering system has been down. Calling to place order is difficult because the staff is busy and working in a noisy environment. Online ordering needs to be repaired immediately. No coupons can be applied. Also, with this particular order placed by call in on 7/10/25, I ordered double old world pepperoni and did not receive. Please fix your issues.
Atmosphere: 5
Food: 3
Service: 1
Alex Bauckman
This location won't honor online coupons, tried to use it online and it wasnt working properly online. Was trying to feed 7ppl but was told sorry online only, that's the way it is... teach your ppl to HELP customers or loose them. Glad im moving from the one pizza option
Atmosphere: 5
Food: 5
Service: 1
Leonardo De Oliveira Santos
Excellent
Lisa Brogden
After moving I was hesitant to order due to some of the low reviews. I placed 3 separate orders for contractors working and both times extremely pleased with the service and delivery drivers. Tonight we decided to personally give them a try a they didn’t disappoint! Very pleased with our entire experience from food to delivery, everything was AWESOME!! :-)
Newt Bassett
Ordered 2 large pizzas, they arrived 15 minutes late and room temperature, and really small for a large, have ordered previously and it was good, but don’t think I’ll do it again , too bad because it is local
Sharon Barnette
Fast service. Accurate order. Food good but not great
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Pizza
TOMMY Bryant
Called in a to-go order, and food was hot and ready when I got there. The young lady working the front was friendly. Inside was clean.
Atmosphere: 5
Food: 5
Service: 5
Kristi Thompson
This location got our online pizza order wrong and my kids will only eat plain cheese. After looking at my order, it was placed correctly and the receipt correctly reflected what I ordered. I called to ask them to make a plain cheese since they sent me home with the wrong pizza. The staff was hesitant to replace the pizza with the one we actually ordered. They were argumentative and kept saying we must have picked it up from another location. Childish behavior and VERY poor service. They kept me on hold for several minutes before finally agreeing to make us what we ordered. When we went back up to pick up the pizza it had not yet been fired. There was no apology and it was a very poor attempt to make things right but the pizza we finally got was actually very tasty.
Why have hours if you're going to close when you feel like it? I traveled here from out of state and pulled in parking lot, called to order a pizza to go for my son. Hours say open until 11pm, I called at 10:18pm and she answered with a nasty tone of "we're closed". I said "your hours say you're open until 11pm" and she replied "we're closed". I'll never stop here to grab food and we are in town a lot for baseball and friends.
Service: 1
Taylor Swift
I’ve never had a bad experience with marcos, except for tonight. They never rang my doorbell and I went outside to throw the trash out to find my pizza! However, I opened the box and there’s a million ants EVERYWHERE! Do better marcos!
Gyurcsanszky
Excellent place for carry-out or delivery. Good pizza and a great price. Exceptional customer service and very quick to make your food . Fresh ingredients made to order and given to you hot. Better pizza place than their competitors. Daniel and the rest of the staff know what real pizza and real service are.
Dietary restrictions: They offer gluten free crusts and have pizza bowls that are just the toppings without any pasta or pizza crust.
Kid-friendliness: The pizza is so good that even the "pickiest eater" in the family will sit down for a slice. I have had te chicken dippers before and they're better than the chicken nuggies at the fast food place with the clown.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Deluxe, Build Your Own
Jerry Dupuy
My pizza was made very poorly tonight. We placed our order and when I showed up to pick up my order to young man behind the counter told me that he could not find my order even after I spelt out my name just (Jerry) to make sure it was not a spelling error. Listen I get it computers can be glitchy and sometimes you just can’t find what you are looking for in the system but you can always turn around and look at the pizzas behind you and see if one of them has my name on it. He was not offing any resolution options either. Just a “well, we don’t have it.” I got out of line to allow other guest pick up there orders and to wait for a text from my wife with picture of our order confirmation. A few minutes later he looked at some of the pizzas behind him then called out my name with no apology. When I get home and open my pizza the toppings and the crust looked as if something happened to the pizza. One side was thin crust thin, the toppings were just tossed in the center and the crust toppers were selected were not on the crust.
Diane Kelly
Delivered by grubhub. It arrived 20 minutes late. Box was partially open so we just tossed it in the trash. I have pictures I would like to send to the manager
Ordered online at 4:45. Usually quick delivery. Wheels fell off tonight. Called four times and was repeatedly put on hold without anyone answering. 5th times a charms.. over an hour and food was “about to leave store”. Now 6:30 still no food or explanation as to what time we may receive our order. At least answer the phone and let customers know.
Food: 5
Service: 1
Very mean workers and bad service never again
Atmosphere: 1
Food: 1
Service: 1
For at least 6 weeks the online ordering system has been down. Calling to place order is difficult because the staff is busy and working in a noisy environment. Online ordering needs to be repaired immediately. No coupons can be applied. Also, with this particular order placed by call in on 7/10/25, I ordered double old world pepperoni and did not receive. Please fix your issues.
Atmosphere: 5
Food: 3
Service: 1
This location won't honor online coupons, tried to use it online and it wasnt working properly online. Was trying to feed 7ppl but was told sorry online only, that's the way it is... teach your ppl to HELP customers or loose them. Glad im moving from the one pizza option
Atmosphere: 5
Food: 5
Service: 1
Excellent
After moving I was hesitant to order due to some of the low reviews. I placed 3 separate orders for contractors working and both times extremely pleased with the service and delivery drivers. Tonight we decided to personally give them a try a they didn’t disappoint! Very pleased with our entire experience from food to delivery, everything was AWESOME!! :-)
Ordered 2 large pizzas, they arrived 15 minutes late and room temperature, and really small for a large, have ordered previously and it was good, but don’t think I’ll do it again , too bad because it is local
Fast service. Accurate order. Food good but not great
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Pizza
Called in a to-go order, and food was hot and ready when I got there. The young lady working the front was friendly. Inside was clean.
Atmosphere: 5
Food: 5
Service: 5
This location got our online pizza order wrong and my kids will only eat plain cheese. After looking at my order, it was placed correctly and the receipt correctly reflected what I ordered. I called to ask them to make a plain cheese since they sent me home with the wrong pizza. The staff was hesitant to replace the pizza with the one we actually ordered. They were argumentative and kept saying we must have picked it up from another location. Childish behavior and VERY poor service. They kept me on hold for several minutes before finally agreeing to make us what we ordered. When we went back up to pick up the pizza it had not yet been fired. There was no apology and it was a very poor attempt to make things right but the pizza we finally got was actually very tasty.
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
Why have hours if you're going to close when you feel like it? I traveled here from out of state and pulled in parking lot, called to order a pizza to go for my son. Hours say open until 11pm, I called at 10:18pm and she answered with a nasty tone of "we're closed". I said "your hours say you're open until 11pm" and she replied "we're closed". I'll never stop here to grab food and we are in town a lot for baseball and friends.
Service: 1
I’ve never had a bad experience with marcos, except for tonight. They never rang my doorbell and I went outside to throw the trash out to find my pizza! However, I opened the box and there’s a million ants EVERYWHERE! Do better marcos!
Excellent place for carry-out or delivery. Good pizza and a great price. Exceptional customer service and very quick to make your food . Fresh ingredients made to order and given to you hot. Better pizza place than their competitors. Daniel and the rest of the staff know what real pizza and real service are.
Dietary restrictions: They offer gluten free crusts and have pizza bowls that are just the toppings without any pasta or pizza crust.
Kid-friendliness: The pizza is so good that even the "pickiest eater" in the family will sit down for a slice. I have had te chicken dippers before and they're better than the chicken nuggies at the fast food place with the clown.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Deluxe, Build Your Own
My pizza was made very poorly tonight. We placed our order and when I showed up to pick up my order to young man behind the counter told me that he could not find my order even after I spelt out my name just (Jerry) to make sure it was not a spelling error. Listen I get it computers can be glitchy and sometimes you just can’t find what you are looking for in the system but you can always turn around and look at the pizzas behind you and see if one of them has my name on it. He was not offing any resolution options either. Just a “well, we don’t have it.” I got out of line to allow other guest pick up there orders and to wait for a text from my wife with picture of our order confirmation. A few minutes later he looked at some of the pizzas behind him then called out my name with no apology. When I get home and open my pizza the toppings and the crust looked as if something happened to the pizza. One side was thin crust thin, the toppings were just tossed in the center and the crust toppers were selected were not on the crust.
Delivered by grubhub. It arrived 20 minutes late. Box was partially open so we just tossed it in the trash. I have pictures I would like to send to the manager
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