Moe's Southwest Grill

The food was fine but customer service was lacking.They do not put out mobile orders you have to go to the counter to ask for them. I cannot hear too well when in noisy environments so lady who gave me the order was very rude because I could not understand her too well.

Atmosphere: 3

Food: 4

Service: 1

Derrick was kind and took our order with patience. He had a great attitude and added positivity to the experience.

Atmosphere: 5

Food: 5

Service: 5

Why have a drive thru but not use it least? At least put a sign or cones out if its not in being use. Waited and no one answered. Parking lot looks rough they must be struggling. People inside and walking out so were open.

Atmosphere: 1

Food: 1

Service: 1

This location needs serious help. The meat is reheated and in the drive-through they give orders out in batches, rather than one at a time. Additionally, they use a plastic bag for orders inside the store, but put everything in a chip bag for orders through the drive-through.

Atmosphere: 1

Food: 3

Service: 1

Favorite lunch spot!

Atmosphere: 5

Food: 5

Service: 5

Honestly. Being in Mount Pleasant I figured it would be a little more upscale and professional. I was wrong. The chicken was dry. The lemonade was empty. And the staff wasn't the friendliest.

Atmosphere: 3

Food: 3

Service: 3

Moe's was delicious!! Never disappoints!! They had a burrito meal (add all the toppings you want) with drink & chips under $10. The service was fast & very friendly. The restaurant was clean.

Atmosphere: 5

Food: 5

Service: 5

Drive Trough didn't work. Waited there and just left.

Service: 1

If I could put 0 stars I would! Y’all really need to stop hiring anybody in there places. They make Burritos so horrible and Nasty. You guys really need to watch Videos on how to Wrap a Burrito. I will not come here anymore. These new Couple people need more training before having them Wrapping people Burritos.

Atmosphere: 1

Food: 1

Service: 1

They gave my son way less meat than we usually get in Florida. It is also getting very expensive at Moe’s Almost $20 for a small bowl I’ll stick with Pollo Tropical until Moe’s fixes their portions.

Atmosphere: 5

Food: 3

Service: 4

Food was great, no issues

Atmosphere: 4

Food: 5

Service: 5

Great! We love the workers and take our food home to best enjoy the results.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Burrito, Bowl

Very clean inside and bathrooms were cleaned. Staff was mother and son. They worked very well as a team. Very helpful. Food was great we loved the house salsa and the avocado sauce.

Atmosphere: 5

Food: 5

Service: 5

Man, what has happened to this place. It was never the Ritz, but now it seems more like Fallujah. The employees are entirely unwelcoming and seem upset that you are there. No “welcome to Moes” just some guy with a hair net on listening to music looking at you with a blank stare until you order, absolutely no acknowledgment or “how can I help you”. Portions have become minuscule and nothing seems cooked all the way. And on top of that the place is an absolute mess despite there being five employees just standing around talking to each other. The salsa bar was room temperature, including the sour creme based crema. Didn’t get any for fear of hepatitis. Anyway, whoever the franchise owner is needs to make a visit there and make some staffing changes. The place is disgusting and the staff seem like they were hired off the streets of San Francisco.

Atmosphere: 1

Food: 2

Service: 1

Moes will hire anyone with a pulse. Holy cow this location is horrible. 17$ for dog food with a side of disdain.