Panera Bread

Avoid drive thru at all costs. It’s infuriating that the drive thru is so poorly designed- impossible to get a larger car through without hitting a curb. THEN you have to wait at least 15 mins for your food. TOP it off with your order being wrong. So sad this place has all the cards stacked against them.

Atmosphere: 1

Food: 3

Service: 1

Ordered a bowl of chicken noodle soup for my sick girlfriend and after driving 20 minutes back to her we discovered the bowl contained no chicken or noodles. Just broth. Well done!

Food: 1

I placed my order online for pick up and when I got there my order was not ready, they informed me that they ran out of asiago bagels and offered to make us any other sandwich however other employee told us they are making more asiago bagels and if we didnt mind waiting theyll make my og order so we agreed. She gave us complementary drinks as well and when they were finally ready they were pretty tasty. At one of the charlestone locations when I tried to get this same asiago they just told us it was out and didnt care much, just told us to order something else.

Atmosphere: 5

Food: 5

Service: 5

We are done with this location. The one in North Charleston has good customer service and food.

We have given these guys more than enough chances to work this out but they continue to disappoint.

We paid $13.09 for what was supposed to be a large Mac and cheese. Please see picture. There is about an inch in that cup. WHEN this place closes it will be for poor management. I don't know at what level the failure is but the employees working there don't care and it appears there is no one there to remind them they should

Atmosphere: 1

Food: 1

Service: 1

Tried this place again after being disappointed previously. Disappointed again. Previously tried to order bread and they told me they were out of bread. It was during lunch time. Which is confusing since its in their name. It took forever and they kept messing up everyone's order.

This time I tried their soup which they said feeds 4 people. It was less than what I get from 1 ladels order for triple the price. Soup was mainly broth as well.

Avoid at all costs.

Atmosphere: 2

Food: 1

Service: 1

Clean and nice

Great!

Atmosphere: 5

Food: 5

Service: 5

Was not as good as I remember

Atmosphere: 3

Food: 3

Service: 5

Customer service was great and the sandwich, was great!

Atmosphere: 5

Food: 5

Service: 5

Last went to Panera 3 months ago, looks like it will be at least that long again. Today I asked for sliced cucumber with a bagel and cream cheese—and added $5-6 to the order? “With our new system we can’t charge items a lá carte” so they had to charge for a sandwich? After 5+ mins for staff to research and return with an $11 charge I left. The best I can say is the space was clean and the polite cashier tried to fulfill my request; additional staff were unhelpful.

Atmosphere: 1

Food: 2

Service: 1

Consistently good food and service.

Atmosphere: 5

Food: 5

Service: 5

Ordered two meals from the drive thru. Had the employees verify the order. Asked again if both my meals had been put in my bag. Employee verified they were. Got home and one meal had not been included. When I called the store explaining I was missing half my order, I was told they were now closed and to come back tomorrow so they could remake my order. The attitude of Lyndsey the manager was appalling. Not a care in the world that I had just paid for two meals and got one. Customer service stinks! I will get my refund and NEVER go back.

Atmosphere: 1

Food: 1

Service: 1

Love Panera bread but they are always out of bread if you go later

Atmosphere: 5

Food: 5

Service: 5

Loved it, great coffee as usual

Atmosphere: 5

Food: 5

Service: 5

Ordered a,1/2 sandwich with chips and drink. The menu board says 7.90 but charged over 9.00. When I asked why the price didn't match what it states on the board I was told thats the price when you order another ontray but thats not clear whem placing your order and very deceiving!!