Food was awful. Nothing tasted good as it usually does. Item missing also (highest priced item from my order). To corporate- you keep removing my favorite items!
Atmosphere: 5
Food: 2
Service: 4
charletta Burch
I ordered one chicken taco, soft, and a Cinnabon two pack. I received the chicken taco. Everything was cold all down to the meat. I return it to the young man standing at the register name Tyshon. He apologized to me and stated he would handle it. He took it to the back and explain to them that I needed my taco remade Because it was cold. There was a black girl wearing a red Large bonnet Loudly stating the taco would be cold because of the condiments that is on it because the lettuce. She continue to go back-and-forth with the young man that was asking to remake my top and I said something. I said loudly that the meat itself is cold as well as the cold condiments that come with it. I worked in Taco Bell from 2005 to 2010. I know the difference between cold meat and hot meat. That meat needed to be pulled off-line and put back to properly. After being frustrated I just asked for a refund. It’s simple customer service. If a customer does not like our item that was prepared, you simply remaking. For you to go back-and-forth while I’m standing there, listening to every word that you were saying is boggling to me. Very unprofessional and all three of those black ladies that were standing behind the Line need to go back into customer service training. They in return followed me outside. fact that I asked for my taco to be remade and they got an attitude is mind blowing to me. I simply stated to the young man that my food was cold and he felt it for himself and agreed with me as well. The cashier Tyshon did do everything that he could in order to make me happy including giving me voucher for a free taco. Which I was very pleased with. But those ladies that worked on the line WERE ABSOLUTELY HORRIBLE!!!! I feel that if you cannot give customer service, you do not need to be working in any environment that people are in I was unable to get their names because no one had their name ID on.
Atmosphere: 1
Food: 1
Service: 2
Will White
Young kid curly hair who works the window is the man. Thanks again for great service.
Atmosphere: 5
Food: 5
Service: 5
Ryan Covert
Why are you closed at 1:20 pm?Doors locked at 12:45 3/22/24 at 12:45 with people eating inside. What is going on?
Atmosphere: 1
Food: 2
Service: 1
Rockia Richard
Poor service. Poor quality food. Customer service workers suck!!!!
Atmosphere: 1
Food: 1
Service: 1
Trey .M.
The worst Taco bell visit in my whole entire life, they had zero lettuce, there was 4 employees, 2 actually making food and two sitting out in the dining area just talking and not even working.
Atmosphere: 1
Food: 1
Service: 1
Trailmix 20
Got completely beef-less crunchwrapsThey made it right however. Still annoying. Great staff!!
Atmosphere: 4
Food: 2
Service: 5
Tyler Davis
Ice cold tacos and forget about the soda it's watered down. Found out $25
don't bother showing up for breakfast cause they're never
Atmosphere: 1
Food: 1
Service: 1
Jay Patel
Best Tavo Bell food and service we've had ever!
Atmosphere: 5
Food: 5
Service: 5
Alexandria
We had the worst experience I have ever had at a fast food chain at this Taco Bell location. There was no one inside or in the drive through line, so my mom and I decided to order at the drive through window. Upon ordering, we waited for 20-mins at the window to pay, watching the staff members on their cell phones ignoring us. After 25 minutes I decided to waive a staff member down, I was greeted at the drive through window with an employee slamming open the window - literally yelling at me that I needed to have patience and that they are extremely busy (again no one else was in the drive through or inside). She told me that she couldn’t believe how rude i was being and that we would have to wait, in the middle of my response the employee slammed the window closed in my face.I will not return to this location ever again, I have never been treated so poorly.
Atmosphere: 1
Food: 1
Service: 1
Gochow
Never expected and ever had this kind of bad taste and worst service from Taco
Got the wrong order after waiting 45 minutes
Atmosphere: 1
Food: 1
Service: 1
Food was awful. Nothing tasted good as it usually does. Item missing also (highest priced item from my order). To corporate- you keep removing my favorite items!
Atmosphere: 5
Food: 2
Service: 4
I ordered one chicken taco, soft, and a Cinnabon two pack. I received the chicken taco. Everything was cold all down to the meat. I return it to the young man standing at the register name Tyshon. He apologized to me and stated he would handle it. He took it to the back and explain to them that I needed my taco remade Because it was cold. There was a black girl wearing a red Large bonnet Loudly stating the taco would be cold because of the condiments that is on it because the lettuce. She continue to go back-and-forth with the young man that was asking to remake my top and I said something. I said loudly that the meat itself is cold as well as the cold condiments that come with it. I worked in Taco Bell from 2005 to 2010. I know the difference between cold meat and hot meat. That meat needed to be pulled off-line and put back to properly. After being frustrated I just asked for a refund. It’s simple customer service. If a customer does not like our item that was prepared, you simply remaking. For you to go back-and-forth while I’m standing there, listening to every word that you were saying is boggling to me. Very unprofessional and all three of those black ladies that were standing behind the Line need to go back into customer service training. They in return followed me outside. fact that I asked for my taco to be remade and they got an attitude is mind blowing to me. I simply stated to the young man that my food was cold and he felt it for himself and agreed with me as well. The cashier Tyshon did do everything that he could in order to make me happy including giving me voucher for a free taco. Which I was very pleased with. But those ladies that worked on the line WERE ABSOLUTELY HORRIBLE!!!! I feel that if you cannot give customer service, you do not need to be working in any environment that people are in I was unable to get their names because no one had their name ID on.
Atmosphere: 1
Food: 1
Service: 2
Young kid curly hair who works the window is the man. Thanks again for great service.
Atmosphere: 5
Food: 5
Service: 5
Why are you closed at 1:20 pm?Doors locked at 12:45 3/22/24 at 12:45 with people eating inside. What is going on?
Atmosphere: 1
Food: 2
Service: 1
Poor service. Poor quality food. Customer service workers suck!!!!
Atmosphere: 1
Food: 1
Service: 1
The worst Taco bell visit in my whole entire life, they had zero lettuce, there was 4 employees, 2 actually making food and two sitting out in the dining area just talking and not even working.
Atmosphere: 1
Food: 1
Service: 1
Got completely beef-less crunchwrapsThey made it right however. Still annoying. Great staff!!
Atmosphere: 4
Food: 2
Service: 5
Ice cold tacos and forget about the soda it's watered down. Found out $25
Great. Dinner yhe Bew
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great. Dinner yhe Bew
Atmosphere: 5
Food: 5
Service: 5
don't bother showing up for breakfast cause they're never
Atmosphere: 1
Food: 1
Service: 1
Best Tavo Bell food and service we've had ever!
Atmosphere: 5
Food: 5
Service: 5
We had the worst experience I have ever had at a fast food chain at this Taco Bell location. There was no one inside or in the drive through line, so my mom and I decided to order at the drive through window. Upon ordering, we waited for 20-mins at the window to pay, watching the staff members on their cell phones ignoring us. After 25 minutes I decided to waive a staff member down, I was greeted at the drive through window with an employee slamming open the window - literally yelling at me that I needed to have patience and that they are extremely busy (again no one else was in the drive through or inside). She told me that she couldn’t believe how rude i was being and that we would have to wait, in the middle of my response the employee slammed the window closed in my face.I will not return to this location ever again, I have never been treated so poorly.
Atmosphere: 1
Food: 1
Service: 1
Never expected and ever had this kind of bad taste and worst service from Taco
Atmosphere: 1
Food: 1
Service: 1