This is a shout-out to the girl working the drive-thru today (2/22/26 at 3:40 PM) — a masterclass in how not to do customer service. The attitude? Giving strong “cranky 6-year-old who missed nap time” energy. And let’s talk about the confidence in arguing basic facts. If the sign at Taco Bell clearly states when happy hour begins — including on weekends — maybe, just maybe, telling customers they’re wrong isn’t the bold strategy you think it is. Customer service tip of the day: when the sign is on the customer’s side, doubling down doesn’t make you right… it just makes you loud.
Atmosphere: 1
Food: 1
Service: 1
Michael Gregory
Literally every time we go here (mostly drive thru) we end up with 1 or more missing items. Every. Single. Time. It's ridiculous. What is the point of putting stickers with # of items on the bag if employees can't even put the items in the bag?
Atmosphere: 1
Food: 2
Service: 1
Jay Horn
Poor customer service my food sat on the counter nobody called my name or receipt number
Atmosphere: 2
Food: 2
drew nettles
Grilled cheese burrito. Just make sure you ask them to grill it. Gave an extra star because the lady was nice
Food: 1
Service: 5
Nick Charveron
Ordered online for pickup. Got there and ‘lobby closed’ was on door. 7pm on a Saturday. Made me go to drive-thru. 30 min wait. Unreal
Food: 3
Service: 1
Quantasia Habersham
My grill cheese burrito had no meat in it…just cheese and rice…I went back through drive thru and the lady told me we put meat in it..may not have been the amount you wanted but it’s in there…lady don’t play with me….I know what meat looks like. I order the same thing every single time…
Atmosphere: 1
Food: 1
Service: 1
Kit Fischer
Went through the drive-through at around 4:30 and there was no wait. The folks at the drive through were very respectful and the food came out fast. It was hot and tasted pretty good, for Taco Bell standards.
Food: 4
Service: 5
Rene Taylor
Worst experience with Taco Bell EVER! Ordered 3 crunchy taco supremes w/o lettuce. Got three that fell apart and had meat (you pay extra to have ANY meat) and shredded cheese or some kind of gold stuff. Nothing else on them. One soft shell taco and 3 taco supremes. You couldn’t tell the difference between the supreme and regular soft shell taco. One pack of Cinnabon Delights. You get two for $2.19. Nothing delightful about those dry rocks. Total: $32.38 I will be writing a letter to Taco Bell Corp. concerning this location in North Mount Pleasant, SC. and will never eat at TB again.
Atmosphere: 1
Food: 1
Service: 1
Janice Wages
Don’t ever go to this Taco Bell! I used my credit card there and by the end of the day there was an additional charge of $181.00!! I had not used the card anywhere else that day!! Had to file fraud charges!! The food was also bad!!
Food: 1
Service: 1
Travis Cleveland
Pretty low even for Taco Bell! No recaps needed, but ive had several poor experiences here. If you need it, the location is typically open!
Paid extra for taco supreme ended up getting plain tacos and no drink and no extra nacho cheese sauce I paid extra for. Forgot like 6$ from my order basically
Atmosphere: 1
Food: 2
Service: 1
Steve
I can literally count the tiny chunks of ground beef in this Grande Nacho box (43). It's just chips with a a plastic spoon portion of ground beef. Looks nothing like the display board (picture included for reference), and I wasn't expecting it to look like that but come on what is this.
Atmosphere: 3
Food: 1
Service: 4
mechelle craven
My goto for a quick eat
Atmosphere: 5
Food: 5
Service: 5
D P
Drive thru took 22 minutes to get through. Kind employees but clearly understaffed.
Atmosphere: 3
Food: 3
Service: 5
Luke Middie
Today I went too my Local Taco Bell. To be greeted by SIX of the worst most disrespectful Taco Bell employees I’ve ever encountered. They were yelling through the intercom at the drive through. I got my food about 90% of my food was soggy and crushed. Perhaps they had spit in it. Worst Taco Bell experience I’ve ever had. And there are 6 people working at 10am. And my food can’t even come out right! Unbelievable
This is a shout-out to the girl working the drive-thru today (2/22/26 at 3:40 PM) — a masterclass in how not to do customer service. The attitude? Giving strong “cranky 6-year-old who missed nap time” energy.
And let’s talk about the confidence in arguing basic facts. If the sign at Taco Bell clearly states when happy hour begins — including on weekends — maybe, just maybe, telling customers they’re wrong isn’t the bold strategy you think it is.
Customer service tip of the day: when the sign is on the customer’s side, doubling down doesn’t make you right… it just makes you loud.
Atmosphere: 1
Food: 1
Service: 1
Literally every time we go here (mostly drive thru) we end up with 1 or more missing items. Every. Single. Time. It's ridiculous. What is the point of putting stickers with # of items on the bag if employees can't even put the items in the bag?
Atmosphere: 1
Food: 2
Service: 1
Poor customer service my food sat on the counter nobody called my name or receipt number
Atmosphere: 2
Food: 2
Grilled cheese burrito. Just make sure you ask them to grill it. Gave an extra star because the lady was nice
Food: 1
Service: 5
Ordered online for pickup. Got there and ‘lobby closed’ was on door. 7pm on a Saturday. Made me go to drive-thru. 30 min wait. Unreal
Food: 3
Service: 1
My grill cheese burrito had no meat in it…just cheese and rice…I went back through drive thru and the lady told me we put meat in it..may not have been the amount you wanted but it’s in there…lady don’t play with me….I know what meat looks like. I order the same thing every single time…
Atmosphere: 1
Food: 1
Service: 1
Went through the drive-through at around 4:30 and there was no wait. The folks at the drive through were very respectful and the food came out fast. It was hot and tasted pretty good, for Taco Bell standards.
Food: 4
Service: 5
Worst experience with Taco Bell EVER! Ordered 3 crunchy taco supremes w/o lettuce. Got three that fell apart and had meat (you pay extra to have ANY meat) and shredded cheese or some kind of gold stuff. Nothing else on them. One soft shell taco and 3 taco supremes. You couldn’t tell the difference between the supreme and regular soft shell taco. One pack of Cinnabon Delights. You get two for $2.19. Nothing delightful about those dry rocks. Total: $32.38 I will be writing a letter to Taco Bell Corp. concerning this location in North Mount Pleasant, SC. and will never eat at TB again.
Atmosphere: 1
Food: 1
Service: 1
Don’t ever go to this Taco Bell! I used my credit card there and by the end of the day there was an additional charge of $181.00!!
I had not used the card anywhere else that day!! Had to file fraud charges!! The food was also bad!!
Food: 1
Service: 1
Pretty low even for Taco Bell! No recaps needed, but ive had several poor experiences here. If you need it, the location is typically open!
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Paid extra for taco supreme ended up getting plain tacos and no drink and no extra nacho cheese sauce I paid extra for. Forgot like 6$ from my order basically
Atmosphere: 1
Food: 2
Service: 1
I can literally count the tiny chunks of ground beef in this Grande Nacho box (43). It's just chips with a a plastic spoon portion of ground beef. Looks nothing like the display board (picture included for reference), and I wasn't expecting it to look like that but come on what is this.
Atmosphere: 3
Food: 1
Service: 4
My goto for a quick eat
Atmosphere: 5
Food: 5
Service: 5
Drive thru took 22 minutes to get through. Kind employees but clearly understaffed.
Atmosphere: 3
Food: 3
Service: 5
Today I went too my Local Taco Bell. To be greeted by SIX of the worst most disrespectful Taco Bell employees I’ve ever encountered. They were yelling through the intercom at the drive through. I got my food about 90% of my food was soggy and crushed. Perhaps they had spit in it. Worst Taco Bell experience I’ve ever had. And there are 6 people working at 10am. And my food can’t even come out right! Unbelievable
Atmosphere: 1
Food: 1
Service: 1
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