Jersey Mike's Subs

3 of the nicest employees ever. Food came out fast and as ordered.

Atmosphere: 4

Recommended dishes: Sandwiches

Subs are very good and staff was Awesome.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheesesteak, Sandwiches, Turkey and Provolone, Club Supreme, Chips, The Original Italian, Club Sub, The Super Sub

I'm kinda speechless. I've been a Jersey Mike's fan for about 25 years. Things are heading downhill there, at least at the Murrells Inlet store. Today I ordered, for pickup, a $17 giant and a $10 regular on gluten free bread. I paid $5.25 extra for the bread. My giant was a pathetic regular. I thought the order seemed light but I didn't look at it until I got home. For the last few years I'm going farther away from Jersey Mike's.

Atmosphere: 1

Food: 2

Service: 2

Mia / Maya is the reason we all go to the Murrells Inlet Jersey Mike’s.
The manager is always sitting around on his phone. Today he said someone will be right with me, while on his phone! Ha. . ( next time I’m in I’ll take a picture) Mia and one other worker run the place. She’s phenomenal. Makes a great sandwich. Always got a smile and the best attitude even when she’s carrying the rush, She’s fast young and positive . She’s loved in town by everyone. You go girl!
Thank you for making it our place to go.

Atmosphere: 5

Food: 4

Service: 5

This was the worst experience (11/18/24, evening). I've ever had at a Jersey Mike's. The food was terribly made and the staff so rude I was shocked (we had to toss our sandwiches). I will certainly never go to this one again and I am debating never giving my business to the chain ever again, although the stores near me in the Raleigh, NC area make great sandwiches and are always so nice!

The saying, "the customer is always right" was not followed here and the staff was rude and did not offer to remedy the problem. We had to drive a little bit further (we'd been on the road for hours) so didn't discover the inedible mess they made for us until we arrived at our destination about 20 minutes later.

My husband called and asked to speak to a manager, and I'm pretty sure the staff just passed the phone around amongst them. If it was a manager we spoke with I'm even more shocked.

The wraps they made for us were so soaked in oil and vinegar that they essentially turned the wraps to mush. We had to toss them. I said "just give me a little oil & vinegar" and he was heavy handed anyway, and I said (evidently too quietly) "that's enough". But he had already put too much on. For my husband I said make it Mike's way, and he was super heavy handed again on the oil & vinegar. That is NOT Mike's way. I've been to many Jersey Mike's over the years and have never had anyone so heavy handed.

This is where it went from bad to worse. The person we spoke with said it was OUR FAULT for not saying something right away and asking to have our sandwiches remade. And they said the sandwiches were made the way WE ASKED. Oh no no no! I didn't know how bad things were until we unwrapped them to eat. Who would ever want wraps so soaked in vinegar & oil?? They were not offering to give us our money back or new sandwiches as we had already left the premises. We asked for the managers name, said we were going to report this to Jersey Mike's corporate offices, and she literally just hung up without giving us her name!!! (And no we were not yelling or anything on the phone.)

I'm am shocked. This was the one of the worst customer experiences I have ever had. I will be reporting it to the corporate office.

Steer clear. I strongly DO NOT recommend this location.

Atmosphere: 1

Food: 1

Service: 1

I ask for some extra lettuce and the girl behind the counter slammed a drawer never will return
Jere w

Atmosphere: 4

Food: 4

Service: 1

Really jersey mikes??!! When did you become the outrages priced subway??!! I paid 20.00 for a "giant" sub and this is what I got when I opened the package at home. The cheese is seriously sliced so thin you can see daylight through it! So disappointed! You've lost a long time customer today from this. And you can't even get my online order toppings correct! Shameful!

Atmosphere: 2

Food: 1

Service: 2

Thanks to the wonderful staff here

Atmosphere: 5

Food: 5

Service: 5

I ordered a Philly cheese steak to go , it was horrible. Came home opened it up and started to eat , won’t order again

Atmosphere: 2

Food: 1

Service: 2

Recommended dishes: Roast Beef and Provolone

I absolutely love Jersey Mikes!! I have a wheat allergy. They were great with making sure everything is wiped off and made sure to change gloves. And the food is great! Thanks guys!!!

Atmosphere: 5

Food: 5

Service: 5

Eat here often. Highly recommend! #13 with lett, Tom, onion, jap, ban, pickle parm cheese is awesome!

Atmosphere: 5

Food: 5

Service: 5

Out of all the Jersey Mikes in the Grand Strand , this one always seems to be the most inconsistent. I never really ever had a sandwich made at this location that I would consider great. The other locations make an excellent sandwich.

Atmosphere: 3

Food: 3

Service: 5

Very fast and courteous

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheesesteak, Tuna Fish, Jersey Shore's Favorite, The Original Italian, The Super Sub

This is what a sub sandwich should taste like!!!

Atmosphere: 4

Food: 5

Service: 5

My daughter and I eat there frequently. Today, we ordered 2 turkey subs in tubs. They put 1, just 1 order of the turkey into 2 tubs! There was 1 handful of lettuce in both tubes combined and the normal turkey serving in 1 tub divided between our 2 tubs! We have never experienced such a horrible order at this JM's location. And when we called back they took forever to answer the phone. They preceded to explain with a very rude/ arrogant attitude. They did refund my money. I asked the supposed female imposter GM to email the owner! Haven't heard a peep from him on email. There are so many great places to eat in MI, and this place doesn't deserve any more business from us. I took pictures, but this service doesn't allow me to include them. What a surprise....not really.

Atmosphere: 1

Food: 1

Service: 1