Roma Pizza
2699 Beaver Run Blvd, Surfside Beach
(843) 748-0388
Recent Reviews
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I ordered on the app which was very easy. The pizza is thin crust, true NY style and delicious. Also ordered the wings with dry rub and they were also delicious, very flavorful. Would definitely order from Roma Pizza again.
Atmosphere: 5
Food: 5
Service: 5
Really great place. We've driven by plenty of times and never thought to stop in until today. So glad we did. The place is really clean and the guy behind the counter really nice and welcoming. The part that counts the most though is the food which was awesome. Pizza was delicious and they have a bunch of super reasonably priced specials. Will absolutely be back.
Atmosphere: 5
Food: 5
Service: 5
Best pizza in Myrtle. Best RANCH in the world ❤️🤌🏻
Atmosphere: 5
Food: 5
Service: 5
Love the Cheesesteaks. Best I have had in town! They are huge and the prices are very reasonable, especially for delivery which is almost unheard of these days.
Food: 5
Service: 5
Stopped for pizza at this restaurant for the first time. Best pizza we have had at Myrtle Beach, and the wings were fixed perfectly. This just became our go to restaurant for pizza.
Atmosphere: 4
Food: 5
Service: 5
We have been loyal customers of Roma from day one, faithfully ordering and recommending them to countless others. Unfortunately, the decline in quality and complete disregard for customer requests has reached an unacceptable level. The last two orders with specific instructions were outright ignored. I let the first incident slide, assuming it was an off night, but our most recent order was a blatant disregard for what we requested. We ordered before closing, picked up before closing, only to arrive home to find our pizza prepared incorrectly. When I immediately called, no one answered because they had closed and, unsurprisingly, their voicemail was full. The following day, when I called to calmly explain the situation, I asked for the manager and was met instead with hostility and rudeness. Rather than listening, I was yelled at: “There’s nothing we can do now. You should have called first thing!” I explained that I was at work and unable to do so, yet they repeated themselves like a broken record: “There is nothing we can do, there is nothing we can do.” The dismissive attitude, lack of accountability, and sheer unprofessionalism were appalling. For a business that we supported regularly, this behavior is not only offensive but insulting. To be treated like this after years of loyalty is beyond comprehension. If this is how Roma chooses to treat their long-time customers, then they’ve made it clear where their values lie. I will never order from them again, and I will make sure my referrals reflect the reality: the food quality has plummeted, the staff is rude, and management is nothing short of bullying. Save yourself the disappointment and take your business elsewhere.
This is a deeply disappointing follow-up to my original 5-star review. We have been loyal customers of Roma from day one, faithfully ordering and recommending them to countless others. Unfortunately, the decline in quality and complete disregard for customer requests has reached an unacceptable level.
The last two orders with specific instructions were outright ignored. I let the first incident slide, assuming it was an off night, but our most recent order was a blatant disregard for what we requested. We ordered before closing, picked up before closing, only to arrive home to find our pizza prepared incorrectly. When I immediately called, no one answered because they had closed and, unsurprisingly, their voicemail was full.
The following day, when I called to calmly explain the situation, I asked for the manager and was met instead with hostility and rudeness. Rather than listening, I was yelled at: “There’s nothing we can do now. You should have called first thing!” I explained that I was at work and unable to do so, yet they repeated themselves like a broken record: “There is nothing we can do, there is nothing we can do.”
The dismissive attitude, lack of accountability and sheer unprofessionalism were appalling. For a business that we supported regularly, this behavior is not only offensive but insulting. To be treated like this after years of loyalty is beyond comprehension.
If this is how Roma chooses to treat their long-time customers, then they’ve made it clear where their values lie. I will never order from them again and I will make sure my referrals reflect the reality: the food quality has plummeted, the staff is rude and management is nothing short of bullying. Save yourself the disappointment and take your business elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Not much of a sit in dine so I always take out. One of my favorite pizza in the area. Not keen on paying fees other than tax, especially for take out
Atmosphere: 3
Food: 5
Service: 5
Great food
Fast delivery
Atmosphere: 5
Food: 5
Service: 5
I liked it very much NY slice
Restaurantji Recommends
Delicious
Atmosphere: 5
Food: 5
Service: 5
The very best of Myrtle Beach
Atmosphere: 5
Food: 5
Service: 5
Great pizza and delivered hot and fresh in under 20 minutes!!
Food: 5
Service: 5
I love this place! I have never been disappointed.. the staff are all amazing and friendly. Best cheese steak ever!! The pizza is my favorite too! Thanks Tish ❣️
Atmosphere: 5
Food: 5
Service: 5
The pizza was great. I took one star off for the wings,could’ve been better, but this is a pizza place so stick with what they specialize in ,if you want wings go to a wing place and get what they specialize in.
Atmosphere: 5
Food: 4
Service: 5
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